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Pan Pacific Vancouver

4.5 star property
VIP Access

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Photo gallery for Pan Pacific Vancouver

Exterior
Pacific Club, Deluxe Room, 2 Double Beds, City View
Lounge
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Canada Place
    ‪2 min walk‬
  • Vancouver Waterfront
    ‪7 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View

  • Harbor view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • Harbor view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

  • Harbor view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View

  • Harbor view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, Harbour View

Panoramic Room, Harbour View

Panoramic Room, Harbour View

  • Harbor view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

  • Harbor view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View

  • Harbor view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Pan Pacific Vancouver

Eco-certified hotel with 3 restaurants connected to the convention center in Vancouver
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the pool at Pan Pacific Vancouver. During your stay, you'll be connected to the convention center, and just a quick walk from Canada Place Cruise Ship Terminal. You'll find features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with Thai massages, facials, or manicures and pedicures at Spa Utopia
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Canada Place Cruise Ship Terminal and Canada Place
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A fitness center, a sauna, and spa services are also featured at the eco-certified Pan Pacific Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (86 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3276 out of 4538 reviews
Rating 8 - Good. 737 out of 4538 reviews
Rating 6 - Okay. 300 out of 4538 reviews
Rating 4 - Poor. 139 out of 4538 reviews
Rating 2 - Terrible. 86 out of 4538 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaela

Stayed 5 nights in Jan 2025

10/10 Excellent

Emily-Ann

Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Evan

Stayed 2 nights in Jan 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Rooms are a little dated compared to other 5 star hotels. But overall is good, clean, good location.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Views to die for.

The Pan Pacific Vancouver exceeded my expectations! The hotel is exceptionally well-maintained and clean, with comfortable beds that made for a great night’s sleep. Room service was fast and the food was fantastic. Its location is unbeatable—close to everything, making it easy to explore the city. And the views? Simply spectacular! Highly recommend for a top-tier stay in Vancouver.
Stayed 3 nights in Jan 2025

10/10 Excellent

STERLING, CABO SAN LUCAS

Stayed 3 nights in Jan 2025

10/10 Excellent

Erik

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Christian, Federal Way

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Favorite hotel in Vancouver
Stayed 1 night in Jan 2025

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the view of the harbor from our room was amazing. Just a great place to stay while in Vancouver.
Stayed 2 nights in Jan 2025

8/10 Good

rylee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 2 nights in Dec 2024

10/10 Excellent

Corinna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.Nice view.Friendly staff. Comfy bed

Friendly staff at checkin upgraded our room at no charge. We had a great view of the harbour from the 21st floor. Convenient location and comfiest beds. I’ve stayed quite a few places in Vancouver and I plan to return here next time.
Stayed 1 night in Jan 2025

6/10 Okay

Bruce

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Just average

Well, the bathrobes were old and had holes in them. There was no slippers to go out on the deck of the pool in our room and the hot tub. The Jets are old and weak. It seems that that area needs an update and some care. Front counter staff is always good services. Excellent but I never received anything to say what was going on at the hotel McKay. This is your first time here this is what we offer.
Stayed 4 nights in Jan 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located on the water front. Food at its only restaurant that was open was only mediocre but fine dining options are available in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful showcase of Vancouvers harbour.
Stayed 2 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

Beautiful harbour view room, super comfy bed
Stayed 2 nights in Jan 2025

10/10 Excellent

Mercedes

Travelled with group
Liked: Cleanliness, amenities
I did like everything ahout this hotel. The location is perfect with Waterfront station aroumd the corner.
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul, Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms were newly updated. Amazing views.
Stayed 1 night in Jan 2025

6/10 Okay

Willy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Too big spread out too far . Parking is ridiculous cost $60 per day. Still has those old metal bath tubs .
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Quick, easy check in. Comfortable beds and decent pillows.
Stayed 1 night in Jan 2025

10/10 Excellent

Christian, Federal Way

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our go to hotel in Vancouver. Wonderful service, friendly, and upgraded too! The spa is the best.
Stayed 1 night in Jan 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kanchana

Liked: Cleanliness, staff & service, property conditions & facilities
The service is excellent.
Stayed 2 nights in Jan 2025