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5.0 out of 5

"Highly recommend. Service from all the staff was absolutely exceptional. Cannot praise highly enough. Friendly and helpful. Reception staff was excell ... " More

By a verified traveller on Sat 03 Jun 2023

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Room, 2 Double Beds, Harbour View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Vancouver Marriott Pinnacle Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Vancouver Waterfront. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Showcase Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Vancouver Waterfront and Pacific Centre Shopping Mall
  • Pets welcome for a fee (restrictions apply)

Vancouver Marriott Pinnacle Downtown ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vancouver Marriott Pinnacle Downtown

Everyone (1) Family (1)
5 out of 5
Highly recommend. Service from all the staff was absolutely exceptional. Cannot praise highly enough. Friendly and helpful. Reception staff was excellent and very friendly, always attentive and gave us complementary bottled water. Rooms were very clean and comfortable with excellent housekeeping service. Buffet breakfast was phenomenal, with amazing food (so tasty) and drink with plenty of choice. The breakfast waiting staff were very friendly and attentive and even helped carry food to the table for the disabled person in our party of 4. Close to seaplane airport for tours and hop on hop off ss bus stop outside hotel. Downtown Vancouver has plenty to offer in walking distance also. Parking at the hotel was easy and accessible with our hire car. Only downside was we couldn’t stay longer. Thank you for making our stay so wonderful and pleasant. We will definitely return.

Posted by on 3 Jun 2023

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Comment from Hotel Management

5 Jun 2023 by guest service

Dear, Ms. Nicolas:Thank you for taking the time to let us know about your experience while staying with us. Our team really appreciated your positive reviews. Providing the highest level of hospitality is our number one priority. Truly looking forward to having you in our hotel on your returned trip to Vancouver.

5 out of 5

Posted by on 7 Sep 2023

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Comment from Hotel Management

11 Sep 2023 by Hotel Management

We're glad you enjoyed your stay with us!

About the Vancouver Marriott Pinnacle Downtown

Location 1128 West Hastings Street, Vancouver, BC V6B4R5

Property Features

As a guest of Vancouver Marriott Pinnacle Downtown, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 13 meeting rooms. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Vancouver Marriott Pinnacle Downtown. You'll have access to the health club at a partner property. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.

  • 438 guestrooms or units
  • 31 levels
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (0.7 km / 0.4 mi)
  • Metro station: Burrard Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Vancouver Marriott Pinnacle Downtown offers 438 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. A pillow menu is available. 27-inch flat-screen televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to noon.

Showcase Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snorkelling nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CAD 60 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a deadlock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • 1.259 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 36 per person
  • Fee for in-room wireless Internet: CAD 8.95 per day (rates may vary)
  • Covered self-parking fee: CAD 45.00 per night (in/out privileges)
  • Valet parking fee: CAD 54.00 per night (in/out privileges)
  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Pinnacle
  • Marriott Pinnacle Hotel
  • Marriott Pinnacle Hotel Vancouver Downtown
  • Marriott Pinnacle Vancouver Downtown
  • Marriott Vancouver Downtown
  • Pinnacle Marriott
  • Vancouver Downtown Marriott
  • Vancouver Marriott Pinnacle Downtown
  • Marriott Vancouver
  • Vancouver Marriott
  • Vancouver Marriott Pinnacle Downtown Hotel
  • Marriott Pinnacle Downtown Hotel
  • Marriott Pinnacle Downtown
  • Vancouver Marriott Pinnacle
  • Vancouver Marriott Pinnacle Downtown Hotel
  • Vancouver Marriott Pinnacle Downtown Vancouver
  • Vancouver Marriott Pinnacle Downtown Hotel Vancouver

You should know

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key Global
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