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Hotel Alcyone

3.0 star property

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Photo gallery for Hotel Alcyone

Reception
Restaurant
Lobby sitting area
Lobby sitting area
Triple Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
San Marco - Calle Dei Fabbri 4712, Venice, VE, 30124
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, Rialto Bridge
    ‪3 min walk‬
  • Place, Bridge of Sighs
    ‪7 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪40 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

7.2 out of 10
Good
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Canal View

Superior Double Room, Canal View

Superior Double Room, Canal View

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double/Twin Room

  • Sleeps 2

Single Room

  • Sleeps 1

Superior Double Room With Canal View

  • Sleeps 2

Triple Room

  • Sleeps 3

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About this property

Hotel Alcyone

Hotel with a bar, 3-minute walk to St. Mark's Square
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Housekeeping is available on request.
Hotel Alcyone offers 21 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and change of towels can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
During your stay at Hotel Alcyone, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas and a bar.
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and a water dispenser
  • Just a 3-minute walk from St. Mark's Square and 4 minutes by foot from Rialto Bridge
Hotel Alcyone offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3-star Venice hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.00 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 027042-ALB-00139 02704200496, IT027042A1NEUHU799
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alcyone Hotel
Alcyone Venice
Hotel Alcyone
Hotel Alcyone Venice
Alcyone Hotel Venice
Hotel Alcyone Hotel
Hotel Alcyone Venice
Hotel Alcyone Hotel Venice

Hotel Alcyone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 67 out of 371 reviews
Rating 8 - Good. 141 out of 371 reviews
Rating 6 - Okay. 85 out of 371 reviews
Rating 4 - Poor. 44 out of 371 reviews
Rating 2 - Terrible. 34 out of 371 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mr A A

Stayed 4 nights in Oct 2025

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
Not my favorite!
Stayed 1 night in Oct 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Comfy stay in Venice

When we arrived we were greeted by the desk clerk Kate who was very welcoming, informative and efficient. First impression- When we saw our room, we were disappointed that our room and bathroom were so tiny; there was a musty odour and the shower stall had quite a bit of mould. However, the bedding and towels were clean and the bathroom was clean. The bed was very comfortable and it was so quiet. A fabulous breakfast is included complete with freshly baked pastries. The location is really convenient. This is a great place to stay!
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Older rooms/building Can't beat location!
Stayed 2 nights in Oct 2025

2/10 Terrible

Callum

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting, the room was so dusty and musty and full of mould on the walls and in the bathroom. The toilet seat did stay up, there was broken shelves in the shower and exposed wiring in the bedroom (to name a few issues).
Stayed 1 night in Oct 2025

6/10 Okay

JAMES

Liked: Cleanliness, staff & service
Staff was friendly, breakfast was ok. Room was incredibly cramped for 1 person. No response from maintenance to fix lights in room though I asked twice. Venice is expensive but in this case I got what I paid for. Wonderful Italian restaurants to the left of the hotel
Stayed 3 nights in Oct 2025

2/10 Terrible

Alexandra, Toronto

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk were friendly and efficient, and the location is very convenient, but that was where the positive aspects ended. It was not clear upon booking that there is no elevator at this hotel, and only one narrow winding staircase to get up to our room. The condition of the room, the bed, and the bathroom were all very poor. They are old and not well maintained. For example, when you try to unplug a charging cord, the entire electrical outlet falls out of the wall. The bathroom is right beside the bed, and is so small that my 6’6” husband could not fit inside. It’s about the same size as an airplane bathroom with a narrow shower stall attached. Then, although it appeared to be a double bed, it was two twin beds pushed together, and we suspect that the mattress my husband slept on was infested with bugs, as he woke up with itchy, swollen red insect bites all over his body. It has now been 2 days since our stay, and he is still covered with them. Additionally, the room smells mouldy, and turning on the air conditioner does bot cool the room, but rather makes it smell worse and feel more humid. The convenient location is not worth the drawbacks of this hotel. I would definitely not recommend it to anyone.
Stayed 2 nights in Oct 2025

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and comfortable bed. Location is great and the staff was very nice and extremely helpful. Highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very friendly helpful staff, breakfast buffet was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

maxime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamyra

Travelled with family

Amazing Place

Hotel Alcyone was an amazing place to stay. Very clean with great amenities and the most courteous and helpful staff. We hope to have another chance to visit and stay here in the future.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous Hotel. Staff, service we’re all helpful, warm and amazing. I will definitely stay at Hotel Alcoyne again and would highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Armand

Stayed 2 nights in Jul 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel.

Loved this hotel. Clean comfortable room. Spotless bathroom. Great breakfast included. Friendly helpful staff. Perfect location.
Stayed 5 nights in Jul 2025

2/10 Terrible

Tahrir

Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst hotel i have ever tried in my life!!
Stayed 3 nights in Jul 2025

4/10 Poor

Magda Esther

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
An awful hotel in a great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff to amazing hotel. Perfect Bed very comfy
Stayed 1 night in May 2025

2/10 Terrible

Jarod

Stayed 2 nights in Oct 2024

6/10 Okay

Matthew

Stayed 1 night in Oct 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was comfortable and right in a main thoroughfare, so lots of shops and restaurants as soon as you step outside. Great location with quick 2 minute walk from the vaporetta. Good breakfast and great view of a canal and gondolas from the breakfast room
Stayed 3 nights in Sep 2024

2/10 Terrible

Enrique

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam we were rebooked at a worse property that was far from thr city center and had no AC. You cannot sleep at night because you need to have the windows open (since no AC) and mosquitoes will not let you sleep. This will ruin tour vacation.
Stayed 2 nights in Sep 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location close to boat dock.
Stayed 2 nights in Oct 2024

8/10 Good

Barbara

Everyone was very helpful with directions Was able to store luggage which was a huge help Would stay again for sure
Stayed 1 night in Oct 2024