A bar/lounge, concierge services, and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a front-desk safe, a banquet hall, and a vending machine are onsite.
Hotel Canal offers 17 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers, bidets, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Hotel Canal. During your stay, you're just a quick walk from Piazzale Roma. Features include free breakfast and free WiFi in public areas, plus a bar.
Free continental breakfast served daily
Free WiFi in some public areas
Enjoy drinks at the bar/lounge
Services include a concierge, tour or ticket assistance, and luggage storage
Guests have great things to say about the location and the helpful staff
Just a 3-minute walk from Piazzale Roma and 3 minutes by foot from Grand Canal
Local-area shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.
A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Canal.
This 3-star Venice hotel is smoke free.
Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Area shuttle (surcharge)
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
A bar/lounge
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No lift
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Access methods
Front desk (limited hours)
Pets
Pets are welcome
Only dogs and cats are allowed
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Canal Hotel
Canal Venice
Hotel Canal
Hotel Canal Venice
Hotel Canal Hotel
Hotel Canal Venice
Hotel Canal Hotel Venice
Hotel Canal Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 148 out of 1001 reviews
10 - Excellent
148
Rating 8 - Good. 343 out of 1001 reviews
8 - Good
343
Rating 6 - Okay. 266 out of 1001 reviews
6 - Okay
266
Rating 4 - Poor. 136 out of 1001 reviews
4 - Poor
136
Rating 2 - Terrible. 108 out of 1001 reviews
2 - Terrible
108
6.8/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
5.8/10
Property conditions & facilities
Reviews
8/10 Good
Hannah
22 Oct 2025
Liked: Cleanliness, staff & service
For an economical stay in Venice this was fine! The boats on the canal were loud all night long. Its near the hospital as well.
We had a corner canal view room which was like being in a fairy tale. The staff was great and helpful. We had an electrical issue while we were there but the staff was very helpful and accommodating
Good customer service, delicious breakfast. Excellent view!
Ersel
Stayed 2 nights in Sep 2025
8/10 Good
Peifeng
22 Sept 2025
Liked: Cleanliness, staff & service
Excellent service, particularly Apple at front desk. The facility has issues (toilet did not flush, in-room safe did not work), but staff did try to fix the problems. Convenient location. Good value. Would stay again.
Arrived to the hotel and did not get a room, at first they said it’s because payment wasn’t still confirmed by the last time they checked which was same day’s morning, I told them that was not right and showed them emails with date stamp on it that it was all done before already. So they changed the story and was told then I could not get a room because it had rained inside the hotel and they had leaks and flood and I could not be given a room like that, I was sent to a different hotel to make a new reservation at today’s price on the spot and stay there because they were not able to give me a room.
Only positive is close to the train station. Property is in terrible condition. Air condition doesn't work. Bathrooms are in bad condition and shower water pressure is poor. Front desk staff unhelpful, and breakfast was not good. I don't recommend staying here at all.
The hotel is very close to everything you need train 10 mins across the bridge eats down the road ferry 7 mins airport bus 10 water taxi 2 min yes it’s old but so is everything it’s a friendly place staff are very helpful breakfast is good good choice
Mark
Stayed 1 night in Apr 2025
2/10 Terrible
Vinod
11 Apr 2025
Vinod
Stayed 2 nights in Apr 2025
6/10 Okay
James
23 Nov 2024
Liked: Cleanliness, staff & service
Will be amazing when done
Making improvements and have a ways to go. Will be amazing in 6 months to a year
James
Stayed 2 nights in Nov 2024
6/10 Okay
Julia
28 Oct 2024
Liked: Cleanliness, staff & service
Having stayed at this hotel numerous times I was disappointed that we were given a room in an inferior nearby property, and we were not aware of the renovations that were taking place. After showing our displeasure we were given a room for the rest of our stay in the hotel we had booked, so everything was ok .
Hotel was a little old and outdated but very convenient. The breakfast is not in the hotel, you have to walk around the corner to another hotel to eat. Other than that, it was ok.
This hotel was an older building. There was not elevator and were made aware of that before booking. Being right on the canal there were issues with mosquitoes. We were made aware of that before booking but it was a little more than expected. The location was excellent, very close to the bus for airport connection and across the canal from the train station. There are lots of places to eat but I think I would stay elsewhere on my next trip to Venice.