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Hotel Castello

3.0 star property

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Photo gallery for Hotel Castello

A buffet table with various food items, including pastries, fruits, and a selection of cheeses.
An outdoor patio with wicker furniture, a table set with a bottle and glasses, and a view of a building with a clock tower in the background.
A bathroom with a bathtub, a sink, and a toilet.
A hallway with a red carpet, a mirror on the wall, and a light fixture above.
Triple Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Castello 4365, Calle Del Figher, Venice, VE, 30122
  • Place, Riva degli Schiavoni
    ‪2 min walk‬
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, Grand Canal
    ‪5 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪167 min drive‬

Room options

View all photos for Twin Room

Down duvets, minibar, in-room safe, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a chandelier.

Double Room

7.8 out of 10
Good
(32 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Castello

A 24-hour front desk, a front-desk safe, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance.
Hotel Castello offers 26 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Castello's great location. During your stay, you're just a quick walk from St. Mark's Square. Free WiFi in public areas is available.
  • Free WiFi in some public areas
  • Amenities include a front-desk safe and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Steps from St. Mark's Square and Bridge of Sighs
Hotel Castello offers its guests multilingual staff and a front-desk safe. WiFi is free in public spaces.

This 3-star Venice hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cribs (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1WD2RXRV5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice

Hotel Castello Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 277 out of 749 reviews
Rating 8 - Good. 281 out of 749 reviews
Rating 6 - Okay. 124 out of 749 reviews
Rating 4 - Poor. 42 out of 749 reviews
Rating 2 - Terrible. 25 out of 749 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Reghunathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gina E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit old, but it has a lot of charm and was very comfortable. The staff were incredibly friendly and welcoming, which made the stay even more enjoyable. Overall, a great experience and I would definitely stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

DORI

Liked: Cleanliness
Great location. Friendly staff. Very safe location. Great room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the area is surrounded with shops and resrsurants. A few minutes walk to the vaporetto station if you want to get a boat ride.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jaycee

Liked: Cleanliness, amenities, property conditions & facilities
Really clean room and friendly staff. Great location too!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kunqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing. The staff were very friendly and helpful. The room was small but very clean.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect fo exploring San Marco. A lot of dining options and close to historic sites
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Murad Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin staff was very nice and room was clean!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Excellent location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vandit

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and they provided extra blankets in case you are cold. There is a fridge for you to use as well. The staff is very kind and accommodating as well! You do have to keep the keys on premise (give them each time you leave) but there is always someone there to rapidly give you the keys upon return. The hotel location is also very close to San Marco and Doge palace, and the ports aren’t far either for water traveling. The cons are the air conditioning and the shower. The air conditioning would not work and each time we turned it on it would blow warm air into the room. The shower had 0 water pressure and would work for about 3-5 second and then come to a drizzle/stop for 3-5 seconds and then return. It was quite a hassle to shower and would take everyone much longer to get ready.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is fantastic and staff are wonderful !
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 3 night stay at Hotel Castello. Our positive experience staying at this hotel definitely contributed to our fabulous vacation. I would stay again!
Stayed 3 nights in May 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
The staff was nice and the room was big and clean. The hotel is quite dated but somehow still charming. The hotel is in a good location and breakfast was decent. We enjoyed our time here.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location, near St. Marc’s square, dining, and shopping!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Tatiana

Liked: Cleanliness, staff & service
It was a great stay, super convenient location. Place is outdated but just to sleep, it’s perfect. The AC worked really well, specially in the warm nights and after long day of walking, it felt refreshing. The staff were incredibly warm and friendly.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cozy and close to all areas we wanted to see
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located wonderfully close to St. Mark square.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Rupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff. Great location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed out stay in Venice and plan to return.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! Super close to San Marco Able to leave my bags safely after checkout. Decor dated but the price is good. Have been happy with our stay.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was very clean and staff extremely friendly and helpful. Hotel is located conveniently, close to many tourists attractions.
Stayed 2 nights in Mar 2024