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Hotel Palazzo Keller

4.0 star property

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Photo gallery for Hotel Palazzo Keller

Deluxe
Exterior
Exterior
Restaurant
LAGUNA SUITE

Reviews

10 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3522 Calle del Pestrin, Venice, VE, 30124
  • Place, St. Mark's Square
    ‪6 min walk‬
  • Place, Grand Canal
    ‪14 min walk‬
  • Place, Piazzale Roma
    ‪14 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪48 min drive‬

Room options

View all photos for Deluxe

Deluxe

Deluxe

10.0 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE DELUXE

JUNIOR SUITE DELUXE

JUNIOR SUITE DELUXE

9.8 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for LAGUNA SUITE

LAGUNA SUITE

LAGUNA SUITE

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE PARUTA

JUNIOR SUITE PARUTA

JUNIOR SUITE PARUTA

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE CONTARINI

JUNIOR SUITE CONTARINI | View from room

JUNIOR SUITE CONTARINI

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE DELLA SETA

JUNIOR SUITE DELLA SETA

JUNIOR SUITE DELLA SETA

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for ROYALE SUITE TURGOVIA

ROYALE SUITE TURGOVIA

ROYALE SUITE TURGOVIA

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for SUITE AFFRESCO

SUITE AFFRESCO

SUITE AFFRESCO

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for SUITE MARCO POLO

SUITE MARCO POLO

SUITE MARCO POLO

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite Deluxe

Down duvets, minibar, in-room safe, desk

Junior Suite Deluxe

  • Sleeps 3

View all photos for Silk Junior Suite

Down duvets, minibar, in-room safe, desk

Silk Junior Suite

  • Sleeps 2

View all photos for Contarini Junior Suite

Down duvets, minibar, in-room safe, desk

Contarini Junior Suite

  • Sleeps 3

View all photos for Junior Suite Paruta

Down duvets, minibar, in-room safe, desk

Junior Suite Paruta

  • Sleeps 3

View all photos for Laguna Suite

Down duvets, minibar, in-room safe, desk

Laguna Suite

  • Sleeps 3

View all photos for Suite Marco Polo

Down duvets, minibar, in-room safe, desk

Suite Marco Polo

  • Sleeps 2

View all photos for Royale Suite Turgovia

Down duvets, minibar, in-room safe, desk

Royale Suite Turgovia

  • Sleeps 3

View all photos for Affresco Suite

Down duvets, minibar, in-room safe, desk

Affresco Suite

  • Sleeps 3

View all photos for Classic Double Room

Down duvets, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 2

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About this property

Hotel Palazzo Keller

Hotel with free breakfast, 8-minute walk to St. Mark's Square
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance.
Hotel Palazzo Keller offers 23 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The free breakfast at Hotel Palazzo Keller gets high marks from our customers. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Teatro La Fenice and 8 minutes by foot from St. Mark's Square
Free breakfast is served daily. WiFi is free in public spaces. Hotel Palazzo Keller also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 4-star Venice hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (99 centimetre high)
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90 per day.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1J2EGJXTF
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Keller Hotel
Hotel Palazzo Keller Venice
Hotel Palazzo Keller Hotel Venice

Hotel Palazzo Keller Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 217 out of 230 reviews
Rating 8 - Good. 11 out of 230 reviews
Rating 6 - Okay. 1 out of 230 reviews
Rating 4 - Poor. 1 out of 230 reviews
Rating 2 - Terrible. 0 out of 230 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite stay in Venice. Excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel choice in the center

We made the right hotel choice for sure, thanks to Hotels.com and their ratings. We were in the top 3rd floor and the room was vaulted with a sunroof window. The hotel was the perfect location for walking and seeing sites. Luca at the front desk was so pleasant and accommodating. Our daily breakfasts were so wonderful and plentiful and 5 star. We enjoyed drinks at the bar on our first night with bartender Andrew and on our last night with bartender Carlos. Andrew made us great iced Irish coffees and Carlos made us super Vodka Bellinis. Luca arranged private water taxi service for arrival and departure. The water taxi stand was so close to the hotel!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel absolutely spotless, steeped in history. Staff lovely and very accommodating as well as superb location.
Stayed 1 night in Jul 2025

10/10 Excellent

Min

Stayed 2 nights in Jul 2025

8/10 Good

Tammy

Liked: Amenities
Breakfast should start earlier to accommodate day trip and early travelers
Stayed 2 nights in Jul 2025

10/10 Excellent

lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer, Montreal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, exceptionally clean in a great location. Comfortable bed and charming room. And, a terrific breakfast I ll definitively stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Breakfast was amazing. Staff was very helpful. Lived the large magnifying mirror in the bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room and helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a real hidden gem. Close to the water taxis and centrally located for sailing. The staff was very friendly and accommodating. The breakfast was very nice and the dining room was truly impressive!
The breakfast room
Stayed 3 nights in May 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were met upon arrival at the water taxi drop off to get to the hotel. Service outstanding. Room ammenities incredible. They arranged everything requested. Luca and team just shine. And we vote best bath facilities including a safe shower!
Stayed 2 nights in May 2025

8/10 Good

Holly

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall it was a positive experience. On previous visits (3) to Venice we’ve always stayed at The Bauer but couldn’t this time as it’s closed for renovations. The staff at Palazzo Keller are exceptional and the property is beautiful, tucked away in a quiet street but still very close to St Marks Square and the Rialto Bridge. It’s also only a few minutes (less than 5) walk from the San Angelo water bus stop. The room was spacious with a good size bed and air conditioning, and the bathroom was very well fitted to a high quality and gave us a huge double shower. Breakfast had a reasonable choice of food from a buffet. The breakfadt room is stunning with its decor annd overall the property has been beautifully renovated. The only criticisms I have is that for a luxury hotel and a junior suite room there was no full length mirror in the room! I travel extensively and I’ve never stayed in a room before that doesn’t have one! There was a full length mirror outside the room in a shared hallway but that’s not much good for getting dressed. The junior suite we were given on the ground floor was also quite blandly decorated compared to the pictures on the website of the junior suites showcased online. It looked out directly onto a same level courtyard area with tables for guests to sit and have drinks so we had to keep the curtains closed for privacy reasons, and overall, as a travel photographer, I wasn’t happy to showcase out room at this property on social media.
Stayed 4 nights in May 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and elegant hotel. Clean comfortable upscale, wonderful breakfast! Friendly and welcoming staff.
Stayed 2 nights in May 2025

10/10 Excellent

Francesco

Perfect location
Stayed 2 nights in Apr 2025

10/10 Excellent

Andres

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Palazzo Keller, my wife and si really enjoyed this hotel very conveniently located and the hotel itself was amaizing
Stayed 1 night in Apr 2025

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay in Venice

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Beautiful hotel with friendly staff. We got three recommendations for meals and they all were excellent. Our room hD a lovely wood beamed ceiling. The breakfast was delicious.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited Venice several times....Palazzo Keller is by far the best we have stayed at. The front desk personnel arw always upbeat and friendly...the breakfast in the morning has something for everyones personal taste....great location....highly recommend!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Pepukaye, Washington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property with absolutely gorgeous updates — really an incredible renovation. Had some issues with overly fragranced carpet the first night (which was resolved in the morning, but honestly I would recommend no carpets in rooms as this is an issue for people with asthma and allergies like my family). The staff are super friendly and thoughtful location is unbeatable. Quiet but literally around the corner from dining options and transport, and just 10 minutes walk to St Marks Square. Overall more than exceeded our expectations. Not sure when I’ll be back in Venice but for sure will stay here.
Stayed 5 nights in Mar 2025

10/10 Excellent

JAMES Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel, staff were very friendly and everywhere was spotlessly clean. Location was great!
Stayed 5 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! We were treated with suck
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Beth, Frisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly, attentive staff and a comfortable, updated room. My family visited this property, staying in three beautiful rooms. It was very easy to find using Google maps and easy to get to all areas of the city with ease. This made for a memorable stay in a fascinating city!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025