"First night , A\C wasn’t working , spoke to the receptionist and was told the AC will start working in an hours time and also they will send the main ... " More
5 Sep 2019 by Hyatt Centric Murano Venice
Dear Guest Thank you for reviewing your stay at our hotel. We are sincerely sorry for the unpleasant experience you had and you were unhappy that we could not provide you with the outstanding service you deserve. We also apologize for the other difficulties you faced during your visit because of the AC. We hope you will give us another opportunity in the future so we can prove we are up to the task of providing a comfortable stay. Leonardo Ometto General Manager
2 Sep 2019 by Hyatt Centric Murano Venice
Dear Guest Thank you for sharing your review regarding your stay at the Hyatt Centric Murano Venice. We are thrilled to know you and your partner enjoyed our outstanding location, the perfect basecamp to explore Venice. It is also great you loved our comfortable accommodations and that the friendly, responsive service provided by our associates surpassed your expectations. It was our pleasure hosting you, and we hope to see you again whenever your travels bring you back to Venice. Leonardo Ometto General Manager
16 Jun 2019 by Hyatt Centric Murano Venicr
Dear Guest Thank you very much for this nice 5 out of 5 review. We are delighted to read you loved your stay and we hope to have soon the chance to welcome you back soon again to Venice. Leonardo Ometto General Manager
16 Jun 2019 by Hyatt Centric Murano Venice
Dear Guest Thank you very much for this nice 5 out of 5 review. We are delighted to read you loved your stay and we hope to have soon the chance to welcome you back soon again to Venice. Leonardo Ometto General Manager
11 Apr 2019 by LaGare Hotel Venezia
Dear Guest What an amazing 5 out of 5 review! We are simply delighted to read how much you loved your stay and we hope to have soon the chance to welcome you back soon to Murano! Leonardo Ometto General Manager
1 Apr 2019 by LaGare Hotel Venezia
Dear Trevor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo Ometto General Manager
16 Aug 2023 by .
We are grateful, Julia, for the marvelous rating. We can't wait to welcome you back in the future! Valentin Röttger – General Manager
13 Sep 2019 by Hyatt Centric Murano Venice
Dear Guest what a glittering 5 stars review! We are simply delighted to read how much you loved your stay thanks to our super friendly staff! See you soon in Venice! Leonardo Ometto General Manager
Hyatt Centric Murano Venice offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Hyatt Centric Murano Venice. A roundtrip airport shuttle is free (available on request). This 4-star Venice hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hyatt Centric Murano Venice offers 119 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Rivalonga Bar – This bar specialises in Italian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Osteriva – This restaurant specialises in Italian cuisine and serves breakfast and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Spritz & Fizz – On-site cocktail bar. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property offers 1-way airport shuttle pickup service from Marco Polo airport in Venice only.
Access to this property's sauna, and fitness area are available by reservation only. Access is limited to 45 minutes.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Hyatt Centric Murano Venice offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
