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Palazzina Riello

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Superior Apartment, Kitchenette, City View
Deluxe Penthouse, Kitchenette, Canal View | View from room
Front of property
Deluxe Penthouse, Kitchenette, Canal View | Living area
Superior Apartment, Kitchenette, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
416 Calle Riello Cannaregio, Venice, VE, 30121
  • Place, Piazzale Roma
    ‪10 min walk‬
  • Place, Rialto Bridge
    ‪15 min walk‬
  • Place, St. Mark's Square
    ‪20 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪21 min drive‬

Room options

View all photos for Superior Apartment, Kitchenette, City View

Superior Apartment, Kitchenette, City View | Living area

Superior Apartment, Kitchenette, City View

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, Kitchenette, Canal View

Deluxe Penthouse, Kitchenette, Canal View

Deluxe Penthouse, Kitchenette, Canal View

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Double Sofa Bed

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About this property

Palazzina Riello

Guesthouse in Venice, near Piazzale Roma
This smoke-free guesthouse features free WiFi in public areas. Housekeeping is available on request.
Palazzina Riello offers 4 accommodations with espresso makers and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Kitchenettes offer full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Palazzina Riello. During your stay, you're just a quick walk from Guglie Bridge. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Within a 15-minute walk of Piazzale Roma and Grand Canal
  • Pets welcome for a fee
Palazzina Riello offers its guests a water dispenser. Public spaces have free WiFi.

This Venice guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Access code, private entrance

Pets

  • Pets: EUR 30 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 40 per day (2953 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number IT027042B4NB9OZSN9
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Palazzina Riello Venice
Palazzina Riello Guesthouse
Palazzina Riello Guesthouse Venice

Reviews

Palazzina Riello Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 69 out of 89 reviews
Rating 8 - Good. 12 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 4 out of 89 reviews

Reviews

10/10 Excellent

Ronald

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Easy to check in and get signed in. Property was very clean and closely located and in walking distance to food and shopping. The apartment door was probably the most secure door I've ever seen.
Stayed 2 nights in Jul 2025

10/10 Excellent

paula, claremont

Liked: Cleanliness, amenities, property conditions & facilities
The penthouse apartment was perfect for our family of three. The rental was modernized and decorated beautifully. It is a quiet location and has several restaurants near by. Air conditioning worked perfectly. The thoughtful touches of provided drinks and snacks was perfect.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
It was a very bad experience as we weren’t able to enter the hotel apartment with the key as it wasn’t fit into the key hole for some reason. Called the host (Nicole) & was not helpful at all, After an hour, the cleaning lady came with the spare key. She tried for 30mins & it didn’t work either. Nicole didn’t offer help until we asked for a solution as it was almost 1030pm. She even ignored our call & WhatsApp messages. All our stuff was inside the room & we just flew in from Hong Kong after a 13hrs long haul flight + 2 hrs train from Milan to Venice & had nothing to change for the night. They then moved us to the nearby hotel, we slept in our dirty clothes & I didn’t even take off my contact lens. It was an extremely tough night for me & my daughter. The locksmith came the next morning & opened the door eventually but the host never apologize or showed any courtesy. Even the stranger guy next door offered the living room for us to stay overnight but we kindly rejected. Overall the experience was a nightmare & we are very disappointed. Nicole was like disappeared & never asked how we were or check in with us after the chaotic episode, as if we were at fault & she has nothing to do with this. If the key/ lock is so unreliable & easily locked people the out, suggest they have to change it to a better lock. They obviously not caring for the guests & has no sense of urgency. We were questioned if we went to the correct room and using the same key for we only have 1 key assigned!
Stayed 2 nights in Jun 2025

10/10 Excellent

Eliezer

Stayed 3 nights in Jun 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of construction nearby, and somewhat difficult to find. Helpful host, but coffee machine uses pods that cannot be found nearby, stove took hours to figure out. Not the best experience. Will not use this host again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, very friendly and helpful. Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Renae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week in Venice

Our stay was wonderful. So close to the busy areas, but on a nice quiet side street right on the canal. Cleaning is very attentive, bottles of water, coffee pods, milk, soda, really helps out. Air Conditioners worked perfectly. There are two different water taxi stops Guglie across the bridge and Crea on same side of canal. I would definitely choose the apartment again.
Stayed 7 nights in May 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION! BEAUTIFUL, CLEAN APARTMENT! VERY WALKABLE AND EASY ACCESS TO EVERYTHING! NICOLE WAS VERY RESPONSIVE AND HELPFUL
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would come back!

Fab service and the apartment was lovely. Really nice welcome pack with drinks & snacks which made us feel really welcome. Perfect for our stay. The location was brilliant - 10 minute walk from the train station and 2 boat stops within 5 minute walk away. Very clean and tidy. The bed was extremely comfortable and the air con was perfect for the warm days/evenings. The only little things we struggled with was maybe a slight lack of utensils to cook and the sofa/tv in the living room was a little difficult to see with no smart tv to access English channels/apps. This was a very small issue though and we would definitely stay again and recommend it to anyone visiting Venice!
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The place exceeded our expectations and we look forward to staying there in the future. Thank you!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristal

Very nice place, and warm!
Stayed 1 night in Jan 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, short walk from Cannaregio shopping area, vaporetto stop, and train station, surroundings are safe. Rooms are clean and as shown in the pictures. Staff is responsive to messages, and room service can be requested. Overall, excellent choice given what's available in Venice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great and clean stay!
Stayed 3 nights in Oct 2024

2/10 Terrible

Victor

Stayed 4 nights in Sep 2024

10/10 Excellent

Ya-Nan, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is convenient and close to transportation, restaurants, and shopping. Yet it is located on a very quiet street! The property is safe, clean, and well stocked. We stayed for 10 days, enjoyed using the kitchen and interacting with the friendly housekeepers! Will definitely stay here again in our next visit to Venice!
Stayed 9 nights in Sep 2024

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean. As soon as we reserved the apartment, host got in touch with us and explained the process for check in. It's about 10 to 12 minutes walk from the main bus stop. And very convenient location to all sight seeing places. Even water taxi stop is very near by. The only thing is this apartment does not have elevator. But, not a big deal. It may be bit of an effort if you have a heavy luggage to take all the way to 3rd level. Overall it's a great place to stay, with good accessibility to prominent sight seeing places.
Stayed 2 nights in Sep 2024

6/10 Okay

Jeiko

Liked: Cleanliness
Disliked: Room comfort
The room smelled very damp and was very dark. The bed was very uncomfortable and it is quite far from everything. Besides for that the unit was clean, and had everything necessary for stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, this is one the best places I've ever stayed is in the middle of everything cery close to the station, the amenities are excellent, and last but not least, great guest care from Ms. Nicole and the team, this is definitely 10 /10 highly recommended
Stayed 2 nights in Sep 2024

8/10 Good

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is conveniently located with very nice restaurants nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, super convenient check in and out , accommodations were cozy and just perfect. A hosts and thank you for a beautiful stay. Ciao!
Stayed 2 nights in Sep 2024

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was a mess. I never received any information from the property management on the checking in process. By Luck when I arrived there was cleaning staff who told me about the code for the front door and how to get my individual room key. Had it not been for him I would not have had access to my room. I will not recommend this place to anyone because you could be out on the street. The next day I came across another guest who had the same problem. After calling the contact number he was told to complete the online check in. The problem is both he and I could not complete the check in online because the system would not accept our information. It is my suggestion to find a hotel which has staff on site. Once in the room, everything functioned. I was not impressed with the low shower water pressure or the very firm bed and pillows. None of which were terrible, but not great either. On a good note, it was clean, large and quiet.
Stayed 2 nights in Sep 2024