The communication with the management company was frustrating because whatever we needed or expected was unavailable. The management would not let us check in a minute before check in time even though we were waiting in the pouring rain. Hair dryer, none; 3 chairs, as I paid extra for the 3rd guest, no extra xhair, and the 2 available chairs had very loose legs that we constantly tightened. We asked for an extra roll of toilet paper, no, or pay 10 euros a person extra.The house keeper left dirty towels on the bathroom floor from the previous guest. We were told to wash any dish or cup we used before we left. We were told to take out the trash before we left. Mgmt gave us a pass on the trash because we were leaving at 6:30 am.