"The staff were incredibly polite all around the hotel , always saying hello. The service at breakfast was poor unfortunately. There didn’t seem to b ... " More
30 Apr 2019 by Claudia Zuin - Quality & Guest Experience Manager
Dear Guest, thank you for your comment describing y our recent stay at the San Clemente Palace Kempinski. We have taken your suggestions into serious consideration and discussed with the entire management. Yours sincerely, Claudia Zuin
31 Jul 2022 by San Clemente Palace Kempinski Venice
Dear Laurent, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice
16 Aug 2019 by Marko Ludovici - Executive Assistant Manager
Dear Guest, thank you for sharing your feedback! Looking forward to welcoming you back at the San Clemente Palace Kempinski. Kind regards Marko Ludovici
13 Jun 2018 by Claudia Zuin,Quality and Guest Experience Manager
Dear Guest, thank you for your feedback. Your suggestion has been taken into serious consideration. Kind Regards
The property is closed between 31 October and 28 March.
San Clemente Palace Kempinski Venice offers its guests a full-service spa, an outdoor tennis court, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 6458 square feet (600 square metres) and includes a conference centre. A fitness centre, spa services, and a library are also featured at the luxury San Clemente Palace Kempinski Venice. A beach shuttle, a train station drop-off service and a bus station shuttle are available for a fee. Smoking is allowed in designated areas at this 5-star Venice hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
San Clemente Palace Kempinski Venice offers 196 air-conditioned accommodations with free minibar items and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM. An additional breakfast is available daily for a fee. The hotel hosts a free manager's reception daily.
Insieme Restaurant – Overlooking the garden, this buffet restaurant specialises in local cuisine and serves breakfast and brunch. Guests can enjoy al fresco dining (weather permitting).
La Dolce Restaurant & Bar – This poolside restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Acquerello Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Sunset Bar – Overlooking the ocean, this cocktail bar only serves light fare. Happy hour is offered. Open daily.
Clemente Bar – Overlooking the ocean, this lobby lounge only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.
An outdoor tennis court and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Merchant of Venice Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal, ferry terminal, train station and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Lady in Red Desk]. Front desk staff will greet guests on arrival.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
San Clemente Palace Kempinski Venice offers transfers from the cruise terminal, ferry terminal, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Lady in Red Desk
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World and Historic Hotels of the World.
