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Four Points by Sheraton Victoria Gateway

3.5 star property

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Photo gallery for Four Points by Sheraton Victoria Gateway

Lobby
Exterior
2 bars/lounges
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
829 McCallum Road, Victoria, BC, V9B6W6
  • Place, The Langford Station Off-Leash Area
    ‪3 min drive‬
  • Place, All Fun Recreation Park
    ‪3 min drive‬
  • Place, Thetis Lake
    ‪3 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(87 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

8.4 out of 10
Very good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Victoria Gateway

This smoke-free hotel features an indoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Victoria Gateway's great location gets high marks from our customers. During your stay, you'll be close to Langford Lanes. Features include free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine while dining at Metropolitan Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 6 minutes by car from Langford Lanes and 6 minutes from Goldstream Provincial Park
  • Dogs welcome for a fee
As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Metropolitan Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio - Overlooking the garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Shawna

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff support lacking. Could barely hear her voice. Multiple times ask her to speak up.
Stayed 1 night in Dec 2025

8/10 Good

Dell

Liked: Property conditions & facilities
Not easy to get in to lot Only one access entry
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Zach

Stayed 1 night in Dec 2025

8/10 Good

Manny

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately our room was right by the entrance to the pub and restaurant so it wasn’t very quiet
Stayed 1 night in Dec 2025

8/10 Good

Becky

The staff are good, the bar tender at the restaurant is great despite.he is working by himself.hewas
Stayed 1 night in Dec 2025

2/10 Terrible

Darija

Stayed 1 night in Nov 2025

10/10 Excellent

Linda, Van Anda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Dec 2025

10/10 Excellent

Linda, Van Anda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Lobby clean, room nice
Stayed 1 night in Dec 2025

10/10 Excellent

Manny

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff are very friendly, clean rooms
Stayed 4 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
The
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Clean quiet room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

8/10 Good

Jeff

Stayed 2 nights in Nov 2025

10/10 Excellent

Liu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always nice and helpful. The room is clean and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Kiranjot

Good
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 3 nights in Oct 2025

4/10 Poor

Amber

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Young man who checked us in was less than warm, made it feel like checking us in was an absolute inconvenience to him.
Stayed 1 night in Nov 2025

8/10 Good

Lusia

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
It was good.
Stayed 1 night in Oct 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities
clean room, quick check-in, professional staff...noise carries a bit from hallways (we were right by elevator and the arrival button from elevator sounded all night....small distraction).
Stayed 1 night in Nov 2025

8/10 Good

Taranjot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

Nancy, Comox

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was blasting hot at 23c on arrival with all lights on. Major strike against the hotel on sustainability and waste. There was a small plug outside for e-plug in, but the parking spot wasn't marked, so it was used by non-e-cars. Painting e-car only on the spot is advised. The bathtub took 15 minutes to drain. The room was comfortable otherwise, the bed comfy, coffee in the lobby nice.
There is no dedicated e-parking, just these little plug in at the back, but the parking stall is not marked. If taken, ask the staff if they can find the license plate of the owner and ask them to move so you can plug in.
Stayed 2 nights in Nov 2025