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Arthotel ANA Gala, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for Arthotel ANA Gala, Trademark Collection by Wyndham

Exterior
Exterior
Standard Room (Dreibettzimmer)
Dining
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Viriotgasse 5, Vienna, Vienna, 1090
  • Place, Volksoper Vienna
    ‪12 min walk‬
  • Place, University of Vienna
    ‪3 min drive‬
  • Place, Vienna Christmas Market
    ‪5 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Doppelzimmer)

Standard Room (Doppelzimmer)

Standard Room (Doppelzimmer)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Dreibettzimmer)

Standard Room (Dreibettzimmer)

Standard Room (Dreibettzimmer)

  • Sleeps 3
  • 3 Single Beds

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Exterior
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About this property

Arthotel ANA Gala, Trademark Collection by Wyndham

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
Arthotel ANA Gala, Trademark Collection by Wyndham offers 45 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Arthotel ANA Gala, Trademark Collection by Wyndham. During your stay, you'll be within walking distance of University of Vienna. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes complimentary bicycles
  • Just a 3-minute drive from University of Vienna and a few minutes from Vienna Christmas Market
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Arthotel ANA Gala, Trademark Collection by Wyndham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 19 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Arthotel ANA Gala, Trademark Collection by Wyndham offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Arthotel ANA Gala Hotel Vienna

Arkadenhof Hotel

Arkadenhof Vienna

Arthotel ANA Gala Hotel

Hotel Arkadenhof Vienna

Arkadenhof Hotel Vienna

Arthotel ANA Gala Vienna

Arthotel ANA Gala Hotel

Arthotel ANA Gala Vienna

Arthotel ANA Gala Hotel Vienna

Arthotel ANA Gala, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 447 reviews
Rating 8 - Good. 181 out of 447 reviews
Rating 6 - Okay. 73 out of 447 reviews
Rating 4 - Poor. 33 out of 447 reviews
Rating 2 - Terrible. 22 out of 447 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Oleksandr

Disliked: Cleanliness, property conditions & facilities
I made a reservation at night, arrived and the door was closed and no one was opening it. I was not sent the code for the entrance!!! It's terrible
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Staff & service
Room was about dated and needs a refresh
Stayed 1 night in Oct 2025

8/10 Good

Oksana

Die Ausstattung ist sehr alt (Glass auf dem Tisch ist zerbrochen und so weiter)
Stayed 1 night in Oct 2025

10/10 Excellent

JIN

Stayed 3 nights in Aug 2025

8/10 Good

shabico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, clean, good location 👍
Stayed 1 night in Oct 2025

8/10 Good

Wei Liang

Liked: Staff & service, property conditions & facilities
Good have small kitchen I can cook
Stayed 3 nights in Sep 2025

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Lewis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Wendy Michelle

Liked: Room comfort
Nice staff. Good breakfast and lobby is clean and stylish. Front desk attendant was a gem. Was gaps in communication prior to arrival, and make sure you have a phone card for late check ins! You have to call a number when you arrive to get the code so you can get the key from the key box.
Stayed 2 nights in Sep 2025

8/10 Good

Yuhui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

It was a pleasant trip. The hotel is in a convenient location to the town. The staffs were helpful and the our room was big. It is slightly old styled. But it matches the feel of the city.
Stayed 7 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Tobias, Varzea de Sintra

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the friendly front desk employee, there was nothing positive about this hotel. The room was filthy, dust in the wardrobe, Windows have not been cleaned in month, carpet you don't want to step on, a broken picture with glass sticking out, non functioning AC and Safe and Minibar Terrible
Stayed 1 night in Jul 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Clean and tidy. Concierge was very helpful and welcoming.
Stayed 2 nights in Jul 2025

8/10 Good

Kwang Jo

Travelled with family
Liked: Cleanliness, staff & service
Staff were kind, and the location was very good for easy access to transportation. However, the facility was a bit outdated, especially the air-conditioning. It does have air conditioning, but it didn't quite work well enough. I had to keep the windows open with two extra fans even when 'airconditio' was at full blast. Avoid the facility during hot weather.
Stayed 9 nights in Jul 2025

10/10 Excellent

Cory

Stayed 1 night in Jul 2025

10/10 Excellent

Zoya, Cambridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really loved this hotel. Clean nice room with a fridge and big wardrobe and nice shower and toilet. Really nice decor as well. People were really nice at the front desk and there was free water and juice in the dining area. Close to the metro stop as well.
Stayed 3 nights in Jul 2025

6/10 Okay

George

Business traveller
Disliked: Staff & service

basic stay in a quiet area

poor hospitality at check in, minimal information, unfriendly greeting. The stay improved to average after this point.
Stayed 4 nights in Jun 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience of my trip. The room was old and dirty, the carpet had stains and dust. The toilet was disgusting. The worst part was the AC, which didn’t work, and it was 90F outside. We complained to the front desk and they told us the AC was old, and we could try other rooms. We checked 2, which were as hot as ours, so It didn’t make a difference. We saw similar complaints from last year, so I guess maintenance is not a priority to this hotel. There was a strong cigarette smell as well. I will not stay here again for sure.
Stayed 2 nights in Jun 2025

2/10 Terrible

Leigha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

NIKOLAOS

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Lilly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked the hotel because it stated it has parking. When I got there the unfriendly desk man said I can't use their parking (no idea why) and that i need to park in the public garage at the station. He also didn't let me unload my bags, so I had to walk with my bags 10 back to the hotel. It states that the desk is open until 11pm and when I got back at 8:30 nobody was there, door was locked, and I had no code to get in and nobody answered the phone. I put the no disturb sign out because I didn't want service and when I returned from my day trip the cleaner was in there anyway and move my belongings around. The hotel smells a bit moldy and would need some updated. would not recommend this place since it doesn't reflect anything of this beautiful city.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good little economical hotel

Cute art deco hotel. If you're looking for an affordable hotel I would recommend this one. PROS: near subway and grocery, clean, nice breakfast, quiet rooms- walls are not paper thin like a lot of European hotels, you can leave your bags at the front desk after checkout if you want to explore the rest of the day before your flight, staff was very nice. CONS- their idea of airport transfer is calling a taxi for you. It costs €55. They will not answer the phone if you try to call before your stay. You need a passcode to get in after hours but they don't tell you that when you check in. All the hallways smelled like cigarette smoke, however, my room did not smell like smoke The mattress was pretty hard. I never like carpet in rooms because you never know how dirty it really is. I stayed at a time of year when I didn't need heating or air conditioning, so I really can't say anything about those either way.
Stayed 3 nights in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.
Stayed 2 nights in Mar 2025

8/10 Good

Simon Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place
Stayed 3 nights in Feb 2025