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Ruby Lissi Hotel Vienna by IHG

4.0 star property

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Photo gallery for Ruby Lissi Hotel Vienna by IHG

Exterior
Creator video - submitted by TRAVELFLY
Room (Cosy) | Bathroom
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Fleischmarkt 19, Vienna, 1010
  • Place, Schwedenplatz
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Place, Hofburg Imperial Palace
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, Accessible (Cosy)

Premium bedding, in-room safe, individually decorated

Room, Accessible (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

Premium bedding, in-room safe, individually decorated

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Loft)

Room (Loft)

Room (Loft)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely)

Room (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Premium bedding, in-room safe, individually decorated

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ruby's Choice)

Premium bedding, in-room safe, individually decorated

Room (Ruby's Choice)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ruby's Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Ruby's Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Room (Wow)

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Lissi Hotel Vienna by IHG

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Ruby Lissi Hotel Vienna by IHG offers 127 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Ruby Lissi Hotel Vienna by IHG. During your stay, you're just a quick walk from Stephansplatz. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and a vending machine
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the central location and the clean accommodations
  • Steps from Dominikanerkirche and Jesuitenkirche
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Ruby Lissi Hotel Vienna by IHG.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 28 per day (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lissi Hotel
Ruby Lissi Vienna
Ruby Lissi
Ruby Lissi Hotel Vienna Hotel
Ruby Lissi Hotel Vienna Vienna
Ruby Lissi Hotel Vienna Hotel Vienna

Ruby Lissi Hotel Vienna by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Overall ambiance was nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Virginia

Travelled with family
Clean n very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Nune

Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2025

2/10 Terrible

Mathilde

Travelled with partner
Disliked: Cleanliness, amenities
We've stayed at a Ruby hotel in Geneva previously and really enjoyed it but really did not enjoy our stay at Lissi.The room is very basic and did not meet a 4 star hotel standard (not even a water bottle or coffee). There was a strong smell of urine in the toilet and and a real lack of privacy in the bathroom as the curtain was only covering one side of the shower (this was not the case in the previous Ruby we stayed at). Our room was also extremely noisy as we could hear everything going on outside including 7am building work on Monday or next door neighbour loud music on saturday night. Despite the decent location we would not recommend this hotel - the price of 250£ per night was premium but the hotel wasn't..
Stayed 2 nights in Dec 2025

8/10 Good

Martha

Travelled with family
Good Hotel.Good breakfast ,bed comfortable clean but some areas could of been cleaner .The small details were missing .
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew Gerald Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 4 nights in Dec 2025

8/10 Good

Lynn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and room. Close to shopping and good restaurants.
Stayed 4 nights in Dec 2025

10/10 Excellent

Diljeet

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice but the breakfast was the star for me. Great food and ambience
Stayed 3 nights in Dec 2025

8/10 Good

valerie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room was clean but small. Self check in and check out so didn’t see any staff. Good location
Stayed 4 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay and awsome safe location. Breakfast was exceptional and the Hotel Staff were super friendly. Walk to city centre within minutes.
Stayed 4 nights in Dec 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with good amenities. Staff was very friendly and helpful. The breakfast was adequate but go early as seating can be limited. Nice bar area that had live music on the Monday night. Room was large and nicely decorated and had everything you need. Small galley down the hall had tea, coffee and a vending machine with snacks. Very comfortable and quiet lounge area was also available on the same floor as the breakfast area. My only complaint would be that we stayed 4 nights and they didn’t try to service the room until the 3rd night. Should’ve done on the 2nd. All in all, a very nice hotel with a cool vibe.
Stayed 4 nights in Dec 2025

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities, room comfort
We did not have the breakfast. One night of three we did not receive maid service! Hotel ‘concept’ appears to be very little staff, guests do it yourself, and no management accountability!
Stayed 3 nights in Dec 2025

8/10 Good

Stewart

Stay was good however the lack of room facilities mini bar and coffee machine were slightly di
Stayed 4 nights in Nov 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, especially Tobias. The room was unique and not what you expect for the bathroom. It's not for everyone. Breakfast is good but drinks at the bar and the room itself was on the pricey side. Not sure if it's worth $400 CAD a night...
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean and tidy rooms, very comfortable too. Hotel has a lovely atmosphere and great staff, we never had the breakfast as was out early each morning but looked very nice! Decor is very unique and welcoming. Check in and out very easy! Fantastic location for city exploring and right next to a main underground station.
Stayed 3 nights in Nov 2025

8/10 Good

Antoinette, Windsor

Spotless room
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 2 nights in Nov 2025

10/10 Excellent

Ramy, arlington

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Nov 2025

8/10 Good

Roy

Stayed 2 nights in Nov 2025

6/10 Okay

MARIJA, Bronx

Stayed 1 night in Nov 2025

6/10 Okay

Roy Sturle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, close to center city, tram, underground and boats. Speedboat to Bratislava nearby.
Stayed 3 nights in Nov 2025

8/10 Good

Mike Theodorus Jacobus van de

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice city hotel, love the bars and facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

EINAM

Stayed 5 nights in Nov 2025

2/10 Terrible

Philip, Cincinnati

Travelled with partner
Disliked: Amenities
Smallest room ever. Bed against the wall. Perdon had to climb over no room at end of the bed. Shower bathroom combo impractical. Could only shower or use bathroom not both at once. Check in system is self checking and we witnessed almost everyone need assistance. And they only had one attendant who doubled as the bartender. No wash cloths, no coffee maker, no English TV channels, HVAC non functioning.
Stayed 3 nights in Nov 2025