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4.1 out of 5

"The hotel is built in an old style, but the bathrooms aren‘t which is sad. There is no spa and we actually anticipated that in a six star hotel. " More

By a verified traveller on Sun 21 Jun 2020

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Business Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ambassador Hotel. During your stay, you're just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Imperial Crypt in Vienna and 4 minutes on foot from Albertina
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee

Ambassador Hotel ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Hotel

Everyone (11) Couples (3) Family (2)
3 out of 5
The hotel is built in an old style, but the bathrooms aren‘t which is sad. There is no spa and we actually anticipated that in a six star hotel.

Posted by on 21 Jun 2020

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5 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

27 May 2019 by Ambassador

Dear guest, We thank you for leaving a review and look forward to welcoming you back to the Ambassador before long. Kind regards Ambassador Hotel Vienna

5 out of 5

Posted by on 10 Sep 2023

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4 out of 5

Posted by on 3 Jul 2023

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5 out of 5
Supper Hotel, perfekte Lage mitten im Zentrum von Wien. Direkte shopping möglichkteiten, grundsätzlich alles zu Fuss erreichbar, auch die Sehenswürdigkeiten. Sehr angenehmer Aufenthalt.

Posted by on 21 May 2023

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5 out of 5
Huippuystävällinen henkilökunta, varsinkin jäi mieleen aamiaistarjoilija (pitkä , tumma kaveri, hänelle maksoimme aamiaisemme). Tultuamme hotelliin saimme pyytämättä business-luokan huoneen, joka oli iso ja mahtava (meitä oli kolme). Tämä oli minulle toinen kerta tässä hotellissa, voin lämpimästi suositella...

Posted by on 29 Mar 2023

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4 out of 5
Das Hotel im Stadtzentrum, Lage hervorragend. Zu empfehlen.

Posted by on 20 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Ambassador

Sehr geehrter Gast, vielen Dank, dass Sie das Ambassador Hotel Wien gewählt haben und anderen Reisenden empfehlen. Es ist schön zu lesen, dass Sie Ihre Zeit in unserem Hotel im Herzen von Wien genossen haben. Wir wünschen Ihnen frohe Weihnachten und würden uns freuen, Sie 2020 wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ambassador Hotel Wien

4 out of 5
Huippusijainti.Mittenasema kävelymatkan päässä myös.Ilmastointi toimi ja pystyi itse säätämään.Äänieristyksessä toivomisen varaa.Tilava huone joka oldstylish - kalustettu.Huoneeseen tosin vain yksi avain.

Posted by on 26 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Ambassador

Dear guest, Thank you for taking the time to write a review about your stay at the Ambassador Hotel Vienna. We are more than happy to read that the historic ambience of our hotel, the room size and the air-conditioning did meet your expectations. Also, it is wonderful to read that the central location of our hotel was just perfect for your needs. If your travel plans bring you back to Vienna, we would be delighted to have you as our guests again. Kind regards Ambassador Hotel Vienna

3 out of 5
Sijainti keskellä pääkävelykatua on hyvä juttu. Nyt kuitenkin viihtyisyyttä rasittaa toriparkkityömaa, jota on edessä vielä liki kolme vuotta. Huonesiivoojien työpanos ei ollut kovin vakuuttava. Jos muistivat jotain, jokin muu asia unohtui. Lisäksi esim. päiväpete oli rutattu vaatekaappiin - tuntui siltä, että kunnioitus sisustusta kohtaan puuttui heiltä kokonaan. Hotellin baariaula ja siitä aukeavat kerrokset kärsivät käytävällä huonosta ilmanlaadusta. Sänky oli ihan mukava ja onneksi oli huonekohtainen ilmastointilaitekin olemassa. Tilasimme hotellin kautta lentokentältä limusiinipalvelun: se toimi hyvin. Mutta kun lähdimme ja olimme tehneet uuden tilauksen, paikalle saapuikin tavallinen taksi. tuli mieleen, että kyseessä on kaverien verkosto, joka vetää välistä. Hinta oli kuitenkin se limusiinille ilmoitettu 47 €. :(. Hotellin sisääntuloa ei aktiivisesti valvota ja kerroksiinkin on vapaa pääsy kenellä tahansa.

Posted by on 20 Jun 2019

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4 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

3 Jun 2019 by Ambassador

Dear guest, We thank you for leaving a review and look forward to welcoming you back to the Ambassador before long. Kind regards Ambassador Hotel Vienna

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 3 meeting rooms and limo/town car service. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Ambassador Hotel. An airport shuttle (available on request) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 5 levels
  • Built in 1898
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Quartier Belvedere (Arsenalstraße) Station (2.2 km / 1.4 mi)
  • Metro station: Stephansplatz U-Bahn (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ambassador Hotel offers 85 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Combined shower/bath
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Ambassador Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Ambassador Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per night.

Pet Policy

  • Pets: EUR 50 per pet, per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25.00 for adults and from EUR 25.00 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 70 (one-way), (up to 18 years old)
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel Vienna
  • Ambassador Vienna
  • Ambassador Hotel Hotel
  • Ambassador Hotel Vienna
  • Ambassador Hotel Hotel Vienna
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.