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Arthotel ANA Gala

3.0 star property

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Photo gallery for Arthotel ANA Gala

Exterior
Daily buffet breakfast (EUR 16 per person)
Bar (on property)
Lobby
Bicycling

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

View in a map
Viriotgasse 5, Vienna, Vienna, 1090
  • Vienna Christmas Market
    ‪4 min drive‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna State Opera
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Arthotel ANA Gala

Hotel with a bar, near Vienna Christmas Market
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
Arthotel ANA Gala offers 45 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Arthotel ANA Gala. During your stay, you'll be within walking distance of Danube River. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes complimentary bicycles
  • Just a 5-minute drive from Vienna Christmas Market and 7 minutes from Vienna State Opera
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Arthotel ANA Gala. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 19 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Arthotel ANA Gala offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Arthotel ANA Gala Hotel Vienna
Arkadenhof Hotel
Arkadenhof Vienna
Arthotel ANA Gala Hotel
Hotel Arkadenhof Vienna
Arkadenhof Hotel Vienna
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel Vienna

Reviews

Arthotel ANA Gala Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 133 out of 421 reviews
Rating 8 - Good. 170 out of 421 reviews
Rating 6 - Okay. 70 out of 421 reviews
Rating 4 - Poor. 29 out of 421 reviews
Rating 2 - Terrible. 19 out of 421 reviews

Reviews

4/10 Poor

Lilly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked the hotel because it stated it has parking. When I got there the unfriendly desk man said I can't use their parking (no idea why) and that i need to park in the public garage at the station. He also didn't let me unload my bags, so I had to walk with my bags 10 back to the hotel. It states that the desk is open until 11pm and when I got back at 8:30 nobody was there, door was locked, and I had no code to get in and nobody answered the phone. I put the no disturb sign out because I didn't want service and when I returned from my day trip the cleaner was in there anyway and move my belongings around. The hotel smells a bit moldy and would need some updated. would not recommend this place since it doesn't reflect anything of this beautiful city.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good little economical hotel

Cute art deco hotel. If you're looking for an affordable hotel I would recommend this one. PROS: near subway and grocery, clean, nice breakfast, quiet rooms- walls are not paper thin like a lot of European hotels, you can leave your bags at the front desk after checkout if you want to explore the rest of the day before your flight, staff was very nice. CONS- their idea of airport transfer is calling a taxi for you. It costs €55. They will not answer the phone if you try to call before your stay. You need a passcode to get in after hours but they don't tell you that when you check in. All the hallways smelled like cigarette smoke, however, my room did not smell like smoke The mattress was pretty hard. I never like carpet in rooms because you never know how dirty it really is. I stayed at a time of year when I didn't need heating or air conditioning, so I really can't say anything about those either way.
Stayed 3 nights in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.
Stayed 2 nights in Mar 2025

8/10 Good

Simon Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place
Stayed 3 nights in Feb 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rashed

Stayed 2 nights in Dec 2024

2/10 Terrible

Aura E

Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with partner
Disliked: Amenities
Run down, didnt receive amenities advertised, unfriendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Reka

It was adequate. Nothing fancy. I was greeted by a guy that clearly didn't aspire to be in this line of work at this stage in his life. To be sure, I was early, so i just left my luggage there and went off, I ended up checking in much later, by a much nicer guy. Breakfast was adequate, too, coffee left much to be desired.
Stayed 2 nights in Nov 2024

6/10 Okay

Branislav

Disliked: Staff & service
Stayed 7 nights in Sep 2024

8/10 Good

Norlando, South San Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Marcial

Stayed 1 night in Sep 2024

6/10 Okay

Janette

Travelled with partner
Liked: Staff & service
Breakfast was awesome. Breakfast staff awesome. Carpets were hoovered but could do with a deep clean. Beds changed regularly, bins emptied every day. Towels clean and changed when needed. Plenty of loo roll. There was a kettle in the room, but nespresso coffee pods ... ? and, no tea, no sugar and no cups. Little things like wardrobe door handles need fixing.Some of the reception staff seemed grumpy, others couldnt be more helpfull. Tram and train within walking distance. Eateries, supermarket, chemist all within walking distance.
Stayed 8 nights in Sep 2024

10/10 Excellent

Debra

Nice place
Stayed 1 night in Sep 2024

6/10 Okay

Xuehe

Business traveller
Liked: Cleanliness
Disliked: Staff & service
nice and friendly staff. But the hotel doesn't look as modern & fresh as in the photos. Facilities are old. Even the door was completely locked from inside the room, it still could be opened from outside with the key. A janitor broke in when I was in the room, right after check-in! No service tag. There is a safety box in the room, but not usable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jovani

Stayed 5 nights in Aug 2024

10/10 Excellent

James, Great Cambourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and close to attractions
Stayed 3 nights in Jul 2024

8/10 Good

Sandra, Alexandria

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Céntrico, pero no tenían parking, que estaba incluido en la recervacion.
Stayed 2 nights in Aug 2024

4/10 Poor

Amir

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning did not work before us and I am sure after us too. NO
Stayed 2 nights in Aug 2024

2/10 Terrible

VASYL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC not working for 2 nights when temperature was over 35 celsius
Stayed 2 nights in Aug 2024

8/10 Good

David Paul John Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with the room just a little dated. Breakfast was a good buffet with enough to set you up for the day. Staff were friendly. Cant complain for the price.
Stayed 8 nights in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Decent location, a maximum of 2 public transports away from the main attractions/centre of Vienna. Hotel is clean and very nice staff. Rooms were decent enough too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolina

Stayed 1 night in Jul 2024

8/10 Good

Tessa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Jessie

Travelled with family
Disliked: Staff & service, property conditions & facilities
We arrived to this hotel, check in was speedy and all started well. We left for lunch and returned to find that the AC was not working, I went to check to the front desk since no one answered the phones. They failed to notify us that the AC went down. We were assured that it was back up we waited with no change, and I was traveling with a child. We continued to wait, but anyone in their right mind would not keep a child in a hot room during a heat wave. I attempted to cancel with Expedia and the hotel before the deadline, and they failed to assist us. We left and found another hotel that was able to accommodate us. When asked why they didn't answer the phone, the clerk claimed that he was the only one and could not deal with the phones and deal with guests checking in. I was hopeful for this location, but it was a let-down, and so was Expedia in handling our unique and stressful situation.
Stayed 4 nights in Jun 2024