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"The hotel is well located with good access on trams and metro. Despite the good location it is quite. " More

By a verified traveller on Sun 22 Sep 2019

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Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
€78* Per night/room 8 Apr - 9 Apr

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Arthotel ANA Gala. During your stay, you'll be within walking distance of Danube River. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Just a 5-minute drive from Vienna Christmas Market and 7 minutes from Vienna State Opera
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)

Arthotel ANA Gala ratings based on 10 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Arthotel ANA Gala

Everyone (5) Couples (2) Family (2)
4 out of 5
The hotel is well located with good access on trams and metro. Despite the good location it is quite.

Posted by on 22 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Resident Manager

Dear Mr. Anonymous, Thank you very much for staying with us and for taking the time to provide your feedback. We are glad to hear that everything about our hotel was to your satisfaction. If there is anything we can do to make your next stay more pleasant - except for the location itself - please don't hesitate to let us know. Thank you very much again for your feedback, it would be a pleasure for us to welcome you again in the future. Best regards, Mr. Cagri Erez Resident Manager

1 out of 5

Posted by , from Wien on 14 Sep 2020

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4 out of 5

Posted by on 12 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by rm

Thanks for staying with us. We appreciate your feedback! Ana Gala Team

3 out of 5
Wenn man aus dem Fenster in den Innenhof schaute, sah man nur Müll.

Posted by on 11 Jun 2019

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4 out of 5

Posted by on 30 Dec 2018

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4 out of 5
Preis/leistung stimmt voll und ganz. Echt ein gutes Hotel. Wir haben uns wohl gefühlt. Badezimmer ist neuwertig. Bett sehr hart... Lage ist ok. Knapp 1h vom Flughafen mit den övs. Tram 3min vom Hotel entfernt. Dieses fährt nach wien mitte. U-Bahn ist ca 5min entfernt... Frühstück ist etwas chaotisch wenn viele Gäste anwesend sind. Bietet aber alles was man braucht

Posted by on 9 Aug 2018

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Comment from Hotel Management

20 Sep 2018 by Rezeption Team

Vielen Dank für Ihr Feedback, wir freuen uns Sie bald wieder als Gast bei uns begrüßen zu dürfen!

4 out of 5
Sehr freundlicher und hilfsreicher Service. Frühstücksraum eher düster und viel zu eng beim Buffet ! Hotel gut gelegen am Stadtrand von Wien.

Posted by , from Schweiz on 21 May 2018

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4 out of 5

Schönes Hotel

Pros: kostenfreier Kaffee rund um die Uhr
Das Hotel ist gut eingerichtet, wobei die Matratzen zu hart waren. Das Frühstück ist guter Durchschnitt. Leider ist das Hotel weit ab vom Zentrum und man ist auf öffentliche Verkehrsmittel angewiesen.

Posted by , from Rahden on 5 Apr 2018

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4 out of 5

Hôtel accueillant

Le personnel est sympathique et compétent de plus les réceptionnistes parlent français. La chambre est confortable,le petit déjeuner est bon avec un large choix. Petit bémol la chambre était parfois un peu bruyante avec les travaux extérieurs.Si nous revenons à Vienne nous irons sûrement dans cet hôtel.

Posted by on 17 Dec 2017

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Comment from Hotel Management

6 Jan 2018 by Ms. Enikö Jakab

Dear Guest, Thank you very much for your great review about your recent stay at the Arthotel ANA Gala Vienna. I am glad to read that you enjoyed your stay with us and that everything was convenient for you. I am especially pleased to read your kind words about our staff. We do hope to welcome you back in Arthotel ANA Gala Vienna. Best regards, Ms. Enikö Jakab Assistant General Manager

3 out of 5
Sehr nettes und hilfsbereites Personal. Frühstück war sehr gut.

Posted by on 29 Oct 2017

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Comment from Hotel Management

9 Nov 2017 by Ms. Enikö Jakab

Sehr geehrte Damen und Herren, Vielen Dank für Ihren Aufenthalt und Ihre Bewertung. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und ganz besonders über das Lob an unser Rezeption- und F&B Team. Wir hoffen, das dies für Sie den Weg nach Wien wert wahr und würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ms. Enikö Jakab Assistant General Manager

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Arthotel ANA Gala. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Spittelau U-Bahn (0.7 km / 0.5 mi)
  • Metro station: Augasse Tram Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Arthotel ANA Gala offers 45 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • LCD television
  • Satellite channels
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

  • Free bicycles on site
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an access code.

Arthotel ANA Gala offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an access code.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 19 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arthotel ANA Gala Hotel Vienna
  • Arkadenhof Hotel
  • Arkadenhof Vienna
  • Arthotel ANA Gala Hotel
  • Hotel Arkadenhof Vienna
  • Arkadenhof Hotel Vienna
  • Arthotel ANA Gala Vienna
  • Arthotel ANA Gala Hotel
  • Arthotel ANA Gala Vienna
  • Arthotel ANA Gala Hotel Vienna

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.