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Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle)

Property class: 3

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Photo gallery for Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle)

A doorway leading to a garden with a sign reading "Welcome".
A lush indoor garden with dense foliage, a wooden bench, and a ladder leading to a window.
A modern kitchen with a large window, a clock, and a fruit bowl.
A building partially covered with ivy.
A narrow urban street with buildings on either side, a wooden fence, and a white canopy.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
Hackengasse 20, Vienna, Vienna, 1150
  • Place, Wiener Stadthalle
    ‪2 min walk‬
  • Place, Lugner City
    ‪6 min walk‬
  • Place, Mariahilfer Street
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, pillows, a nightstand, a lamp, a window with curtains, and a wall sign.

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, Garden View

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Comfort Triple Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

A neatly arranged bedroom with a large bed, a bedside table with a lamp, and a chair.

Junior Suite

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, Garden View

A hotel room with a bed, a chair, a small table, and a window with curtains.

Comfort Room, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A bed with a cactus-patterned headboard, two bedside lamps, and a wooden nightstand with a cup and saucer.

Superior Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Budget)

A hotel room with a bed, a chair, a desk with a telephone, and a window with curtains.

Room (Budget)

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed (Special Offer)

A neatly made bed with a headboard featuring a forest print, a bedside table with a lamp, and a wall with a framed picture and a curtain with a UN theme.

Standard Double Room, 1 Double Bed (Special Offer)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with a bed, a desk, a chair, a bookshelf, and a chalkboard.

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A neatly made bed with a headboard featuring a forest print, a bedside table with a lamp, and a wall with a framed picture and a curtain with a UN theme.

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Cozy Einzelzimmer zur Hofseite

A neatly made bed with a patterned pillow, a bedside table with books and a lamp, and a small apple on the headboard.

Cozy Einzelzimmer zur Hofseite

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with a tufted headboard, a bed with patterned bedding, a side table with a lamp, and a wall-mounted mirror.

Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy

A room with a wooden bed, purple walls, a classic painting, and a wooden dresser.

Economy

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle)

A bar/lounge, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance. Change of towels is available on request.
Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle) offers 80 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle). During your stay, you'll be connected to the convention center, and just a quick walk from Wiener Stadthalle. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 5-minute drive from Schönbrunn Palace and 5 minutes from Vienna Christmas Market
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle), you'll find a terrace, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle) also features tour/ticket assistance, a garden, and concierge services. For a fee, parking is available.

This 3-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 24 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21.90 per person
  • A bar/lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Books
  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Area rugs in public areas
  • No lift

More

  • 2 buildings
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renewable energy used
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 39 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21.90 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 24 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 39 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle) offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Hotel Stadthalle
Boutique Hotel Stadthalle Wien
Boutique Hotel Stadthalle Wien Vienna
Boutique Stadthalle Wien
Boutique Stadthalle Wien Vienna
Boutiquehotel Stadthalle Hotel Vienna
Boutiquehotel Stadthalle Hotel
Boutiquehotel Stadthalle Vienna
Boutiquehotel Stadthalle Hotel
Boutiquehotel Stadthalle Vienna
Boutiquehotel Stadthalle Hotel Vienna

Cocoon Wien Westbahnhof (ehemals Boutiquehotel Stadthalle) Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 512 reviews
Rating 8 - Good. 151 out of 512 reviews
Rating 6 - Okay. 19 out of 512 reviews
Rating 4 - Poor. 4 out of 512 reviews
Rating 2 - Terrible. 2 out of 512 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, understand why this hotel is different and garden is beautiful and peaceful place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling through on a road trip with our toddler and loved our stay here. Really cool place, and decent location to get around. Clean place and very helpful/welcoming staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice spacious room, could use a mini fridge maybe! Very nice bathroom too. Good breakfast, good location. Would stay here again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, professional staff. Clean. Great location for Eurovision!
Stayed 1 night in May 2026
Verified review

8/10 Good

Vashistha

Liked: Cleanliness, property conditions & facilities
Very nice and cozy room and the staff were caring 😊
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cute hotel, away from the hustle and bustle of downtown. Nicely decorated room, calm and quiet. Breakfast expensive, but tasty.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Arisbeth

Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing, although a bit outside of the city center it is well connected.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Zuzana

Liked: Cleanliness, staff & service
The place is very "balkan", there are shops and coffees, restaurants managed by the people from Balkan....
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tj

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Senthil

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, excellent service
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most eco friendly hotels, along with helpful staff and quiet rooms. This hotel has a lot of character and it's a must-try
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Carlos H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fantastic, offering excellent service and an exceptional breakfast. The only drawback was the absence of air conditioning in the rooms, which was particularly noticeable during the summer months.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Aiken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything but can't stand the light switches. Might sound silly but if you have to press all those weird controllers/switches everytime to figure out what does what it gets old
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ultan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, way beyond expectations. Great decor, staff, breakfast and friendly space. I will be back.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Irena

Liked: Cleanliness, amenities, property conditions & facilities
Personal super i pokoj
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
The politeness of reception. Were very helpfuĺ. Gave me a map of the area and what i could explore. The room was very cosy and once i put the heating on which actually worked, it was very warm.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love the hotel, it’s cleanliness, location, organic breakfast and especially Naomi & Leah at the front desk who are so sweet and accommodating that it really made me feel like home. They are very nice young ladies who are aim to Please there guests if you need anything.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

L

Liked: Property conditions & facilities, room comfort

Boutiquehotel Stadthalle

Good location for Wiener Stadthalle. Great breakfast. Off-site parking about 200m down the road. Large emphasis on being eco-friendly.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Noah

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was worn with damage to walls and had no amenities but a small tv and sparse furnishings. Could hear noise from upstairs rooms and hallway. Did not match photo at all. Staff was very friendly and helpful however and room was clean.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love nearly everything about this hotel, especially their use of recycling and being extremely eco-friendly. It’s very close to both trams and the underground. Staff are friendly and helpful. Breakfast is a true delight with something for everyone. Everything is organic and sitting outside in the garden is simply a must! I liked that the rooms have a free safe, and that the eco/recycling is present there too. I would have liked better pillows but that is my only niggle. The room had lovely garden views and the sun shone through in the mornings. I felt safe at this hotel as a single woman and would visit again.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they donate the left over food instead of throwing it out. I didnt like the fact that it didnt have ac in the room due to being eco friendly. The room was really warm had to take cold shower prior to sleeping also no ac to dinning room it really warm during breakfast. But the staff, breakfast, and everything else was good.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Jordan

Liked: Staff & service

Very middling!

Pros: Amazing external soundproofing, some parts of the breakfast were delicious, staff were really lovely, comfy beds. Garden room is really nice! Shop across the road and Lidl down the road are handy. Cons: Pillows were sort of like wisps of air- I had three and my husband had two and we still had to stick a cushion under them to gain any sleep. The bin in our bathroom had not been emptied when we arrived and had somebody else's sanitary products in. Cupboard was broken in the room. Weird bathroom setup in the room (not one for those who liked their privacy!). No toaster at all at breakfast, so couldn't even have toast, just bread.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights in a standard room and we really enjoyed our stay. We loved the whole green idea, sustainable bathroom in the room and healthy breakfast. One nice getleman even made us a fresh coffee every morning. The service was amazing, everyone was welcoming and helpful. It was also easy to get to the city centre from the hotel. It takes about 15 minutes to het to the Mariahilferstraße and then you can simply walk to the museums district. It is a 20 mins walk to the Schönbrünn palace as well. The buses and trams go everywhere, so it is easy to get to places. Public transport is cheap - about 2,4€/right/person. A cab to a bar/restaurant through a driving app costs about 10€, so both variants are cheap. More pluses - the hotel is located on a quiet street, so there was zero noise at night and it has a beautiful garden around the dining room :) If we are visiting Vienna again, we would surely stay in this hotel! :)
Stayed 2 nights in Jan 2023