4.4 out of 5

"Convenient location near to train station from the airport, the Ubahn and for walking to centre. Good breakfast, efficient service. Some confusion a ... " More

By a verified traveller on Sun 10 Sep 2017

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Hotel Description

The comfortable rooms at Der Wilhelmshof get good marks from our customers. During your stay, you're just a quick walk from Riesenrad. Enjoy features like free breakfast and free WiFi in public areas, plus a bar. Built in 1896, this 4-star hotel has 102 rooms over 6 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, fridges and minibars
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the central location and the comfortable guestrooms
  • Within a 15-minute walk of Riesenrad and Wiener Prater
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Premium Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Classic Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Der Wilhelmshof ratings based on 63 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Der Wilhelmshof

Everyone (37) Couples (10) Business (1) Family (4) Friends (3) Other (1)
3 out of 5

Apart from hotel location, i dont see anything

Cons: almost everything from including a smile with the people at reception (only 10% smiled)
location was good breakfast was boring... 100% same for 8 days rooms lacked air circulation and was unable to sleep

Posted by on 30 Dec 2017

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Comment from Hotel Management

5 Jan 2018 by Caroline Frece, Assistant Front Office Manager

Dear guest, thank you for your feedback. It is nice to read that you were satisfied with the location of the hotel and we hope you had a pleasant trip to Vienna. We are sorry for the inconvenience of the room temperature. It is possible to turn off the heating in the bath room and in the sleeping room seperately. The air condition is only turned on in summer due to sustainability reasons. We thank you for your comments in order to improve our service. Best regards,

4 out of 5

enjoyable stay

Pros: It wasn't fusty
Location: Very near to the Amusement Park (Praterstern) with its iconic Ferris Wheel. Easy access to the Danube f and in the other direction to the city centre
Convenient location near to train station from the airport, the Ubahn and for walking to centre. Good breakfast, efficient service. Some confusion about the room booking was efficiently resolved. Good modern and tasteful furnishing

Posted by , from Hertfordshire on 10 Sep 2017

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Comment from Hotel Management

12 Sep 2017 by Caroline Frece Assistant Front Office Manager

Hallo Hil, we like to thank you for your good review of your stay at our ARThotel and we are glad that you had an enjoyable time in Vienna. Thank you for your great comment regarding our modern and art designed rooms, which are all unique. We wish you a wonderful autumn and all the best.

5 out of 5

Nice and clean hotel

Nice clean hotel , good quality breakfast and very friendly staff.

Posted by on 7 Apr 2017

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Comment from Hotel Management

9 Apr 2017 by Caroline Frece Assistant Front Office Manager

Dear guest, thank you very much for your nice comment of our hotel and service. It is great that you felt comfortable and welcome in our ARThotel. We would be delighted to welcome you again sometime in Vienna and wish you a beautiful spring. kind regards,

4 out of 5

great location

super location with parking and nice walk into the centre.

Posted by on 6 Apr 2016

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5 out of 5

Posted by on 9 Aug 2019

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4 out of 5
Die Unterkunft und, das Frühstück war auch gut. Die Bar hat uns nicht so gefallen, es ist zu dunkel auch mit den schweren Möbeln, war einfach nicht so "amächelig". Die Nähe zur U-Bahn war super!

Posted by on 18 Jul 2019

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5 out of 5
Alles i.o. Wir würden weiter unsere Freunde empfehlen.

Posted by on 12 Jul 2019

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5 out of 5
Hyvä sijainti ja ystävällinen henkilökunta. Taidetyyli kaikessa oli hieno. Luomuaamupala kuului hintaan ja oli maukas.

Posted by on 6 Jul 2019

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5 out of 5
Das Hotel liegt in der Nähe des Pratersterns und ist hervorragend für Ausflüge geeignet. Wir haben den Aufenthalt sehr genossen und empfehlen es gerne weiter.

Posted by on 3 Jul 2019

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5 out of 5
Kaikki hyvää, siistiä, ystävällinen ja kohtelias henkilökunta.Paikka tosi hyvä,asema vieressä,samoin huvipuisto ym. Kunnon kartta niin kaikki löytyy läheltä❤❤

Posted by on 19 Jun 2019

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Der Wilhelmshof. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Vienna hotel is smoke free.

  • 102 guestrooms or units
  • 6 levels
  • Built in 1896
  • Continental breakfast (free)
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Vienna (VIE-Vienna Intl.) (18.2 km / 11.3 mi)
  • Train station: Vienna Praterstern Station (1.1 km / 0.7 mi)
  • Metro station: Praterstern U-Bahn (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Der Wilhelmshof offers 102 forms of accommodation with minibars and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 7 AM to 11 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Pets

  • Pets: EUR 15 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 47 per person (one-way)
  • Self-parking fee: EUR 23.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Der Wilhelmshof
  • Der Wilhelmshof Hotel
  • Der Wilhelmshof Hotel Vienna
  • Der Wilhelmshof Vienna
  • Wilhelmshof
  • Wilhelmshof Hotel Vienna

You should know

  • Der Wilhelmshof offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.