A 24-hour front desk, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance and a banquet hall.
Hotel Prinz Eugen Vienna offers 109 accommodations with safes and hair dryers. Cable television is provided.
Bathrooms include bathtubs or showers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Prinz Eugen Vienna . During your stay, you're just a quick walk from Belvedere. Free WiFi in public areas and breakfast (surcharge) are available. This property offers pet-friendly amenities like food and water bowls.
Free WiFi
Buffet breakfast served daily for a fee
Services include tour or ticket assistance and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute walk from Belvedere and a 3-minute drive from Vienna State Opera
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Prinz Eugen Vienna , you'll find multilingual staff and tour/ticket assistance. WiFi is free in public spaces.
This 3-star Vienna hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 35 per day); discounts available
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 21 per person
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
No lift
Stair-free path to entrance
Well-lit path to entrance
More
1 building
8 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
22-inch TV with cable channels
More
Air conditioning (climate-controlled)
Desk
Heating
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: EUR 25 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for EUR 50 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 21.00 per person
Nearby parking fee: EUR 35 per day (1640 ft away)
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 25 (subject to availability)
Late check-out fee: EUR 25 (subject to availability)
Crib (infant bed) fee: EUR 50 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hotel Prinz Eugen
Novum Hotel Prinz Eugen Wien Vienna
Prinz Eugen Hotel Vienna
Prinz Eugen Vienna
Novum Prinz Eugen Wien Vienna
Novum Prinz Eugen Wien
Hotel Prinz Eugen Vienna Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 62 out of 144 reviews
10 - Excellent
62
Rating 8 - Good. 49 out of 144 reviews
8 - Good
49
Rating 6 - Okay. 22 out of 144 reviews
6 - Okay
22
Rating 4 - Poor. 5 out of 144 reviews
4 - Poor
5
Rating 2 - Terrible. 6 out of 144 reviews
2 - Terrible
6
8.6/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Anita
27 Feb 2026
Liked: Cleanliness, staff & service, amenities
Cleanliness, attentive staff and Location were all very good
The staff is super friendly. The rooms are simple but comfortable. The hotel facility could do a re-vamp. For instance there is a bar in the lobby that is out of use and it would be fantastic if it was operational. The location is great. We stayed there a couple of nights and the Belvedere is next door. Since it is 3mins away from the main train station (Wien hbf), travel from/to the airport is a breeze (15mins train ride). Easy transport to the any tourist location.
The Sraff are very friendly. The area is convenient for food and transportation. I would like to stay there again in the nearest future.
Thank you to all the Staff especially to Miss Victoria who helped me during check-in process, etc.
Also, thank you to the housekeeper Staff for making my bed every day.
Good location if you need to be near Wien Hbf. But otherwise, it is slightly outside the main city area and lacks a bit of life.
The hotel however was spectacular and room was very comfortable.
Special shoutout to the front desk staff, Sam, for being easygoing, helpful and friendly.
Euric
Stayed 3 nights in Nov 2025
Verified
6/10 Okay
Cynthia
4 Jan 2026
I made the reservation months in advance for a family suite that would accommodate three. Instead due to over booking we were given three very small rooms at a sister hotel down the street.We were not happy. I did appreciate the free breakfast and the storage of our luggage.
Cynthia
Stayed 1 night in Dec 2025
Verified
6/10 Okay
László
13 Jan 2026
Liked: Cleanliness
.
László
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Raisa
14 Dec 2025
Liked: Staff & service
Disliked: Amenities
Small room especially the bed, not even a free water. no coffee maker or anything. tight bathroom. especially for the price when i booked it. ridiculous
Friendly and welcoming service from the receptionists and housekeeping staff.
Roomcondition was not the best and needs an upgrade. Bed was very comfertable with crisp clean sheets and four pillows.
Good breakfast.
This is a standard hotel with no extravagant feeling or experience, but it is great value for money and very close to the Wien central station.
If you expect bathrobes, minibar and roomservice this is not the place for you, but for a quick stay in a comfy bed and with a tasty breakfast it is absolutely ok.
Did not get the room we reserved. check-in was very time consuming because only one person was there and there were many people checking in. parking extremely inconvenient. rooms are o k , but the showers were ridiculous, there was only half a door in the shower , so water would spill all over the floor.
John
Stayed 2 nights in Nov 2025
Verified
6/10 Okay
Richard
25 Dec 2025
Liked: Staff & service
I can only give 6 out of ten on this occasion.
Firstly, the room was on the 7th floor and only 1 lift was working most of the time. It doesn't help when the cleaners were hogging the lift. Not good for a 60 plus couple.
The pillows were too soft. The type that your head bury's into. And the room was so damned stuffy. The heating was not on but I was forced to open the double doors to the balcony every night. This was in December!
The bathroom/shower was good except for when you climbed in, you are stepping on the curved corner of the bath, even allowing for the shower glass door opened up.
The cleaners didn't vaccum at all when we requested a clean. Only the bed was made & the bins.emptied.
On our first day out, we just stepped out from the hotel entrance and stopped to check our phone map when out of nowhere a disposable lighter dropped just 2 feet from where I was standing. I looked up to see 2 x young men dressed in black polo shirts sitting on a balcony from the direction the lighter came from. I looked up with discussed. They ignored me. I thought they were guests but I later found out they were the cleaners this hotel employed! I didn't report this at the time but had I had known they were cleaners, I would have.
This is totally unacceptable, Garner Hotels! I will NOT stay at your hotels again!