Graben Hotel

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Vienna •1 Room

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Vienna • 1 Room

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Graben Hotel, Vienna, current page

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4.3 out of 5

Excellent!

See all 30 ebookers Reviews

"We had never heard of Hotel Graben, although it's been there for over 100 years and we know Vienna fairly well. We had no idea what a nice hotel this ... " More

By a verified traveller on Thu 25 May 2023

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Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Graben Hotel's great location. During your stay, you're just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Enjoy Italian cuisine while dining at Trattoria Santo Stefano
Self-parking available for a fee
Services include babysitting, dry cleaning/laundry and a concierge
Guests speak favourably about the clean guestrooms and the helpful staff
Steps from Jüdisches Museum and Plague Column
Airport and train station pick-up shuttle service available for a fee
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Graben Hotel ratings based on 30 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Graben Hotel

5 out of 5

We had never heard of Hotel Graben, although it's been there for over 100 years and we know Vienna fairly well. We had no idea what a nice hotel this is -- we just needed a place to stay for a night and searched for relatively low priced hotels near the center. It was a very pleasant surprise -- very classy hotel, with excellent service and a great breakfast.

Posted by David on 25 May 2023

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Comment from Hotel Management

1 Jun 2023 by Graben Hotel

Dear David,thank you very much for your positive review. We are very happy to hear that you liked our house & hope to welcome you back again soon!We wish you all the best!Best regards,Graben Hotel Team

4 out of 5

Posted by a verified traveller on 3 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Simic Daniel

Thank you!

5 out of 5

Delightful

Quiet hotel. Extremely close to shops. Everything within walking distance. Red bus about 10 minute walk. Friendly staff. Clean comfortable room. Possibly only thing I'd add is coffee making facilities but not a hardship. Breakfast lovely, eat as much as you want. Nice Italian restaurant attached. We had a lovely weekend stay. I wd recommend.

Posted by chiristina h. on 14 Apr 2016

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5 out of 5

Wunderbar zentral und angenehm, freundliches Personal und luxuriöses Frühstücksbuffet….

Posted by Andreas, from Solothurn on 24 Oct 2023

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Comment from Hotel Management

31 Oct 2023 by Graben Hotel

Lieber Andreas,herzlichen Dank für Ihr positives Feedback. Es freut uns sehr, dass Ihnen unser Frühstücksbuffet so gut gefallen hat. Wir würden uns freuen, wenn wir Sie auch in Zukunft bald wieder bei uns im Haus begrüßen dürfen.Beste Grüße,Ihr Graben Hotel Team

5 out of 5

Sehr sympatisches Personal, rasche Bedienung, Toplage im Zentrum

Posted by Jean-Pierre on 18 Nov 2022

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Comment from Hotel Management

21 Dec 2022 by Graben Hotel

Thank you Jean-Pierre

5 out of 5

Ganz im Zentrum, bequem und angenehm

Posted by Andreas, from Solothurn on 23 Oct 2022

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Comment from Hotel Management

24 Oct 2022 by Graben Hotel

Lieber Andreas,vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass wir Ihnen einen angenehmen Aufenthalt in Wien bereitet haben und würden uns freuen Sie bald wieder in unserem Hotel begrüßen zu dürfen.Beste Grüße,Ihr Graben Hotel Team

5 out of 5

Posted by a verified traveller on 20 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by Graben Hotel Team

Dear guest, thank you very much for the rating! Kind regards

4 out of 5

Hyvä sijainti. Aivan vanhan kaupungin keskustassa.

Posted by a verified traveller on 21 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Hotel Graben Team

Dear Guest, Thank you for the great rating! We are glad to hear that the location satisfied you. Kindest regards,

4 out of 5

Posted by a verified traveller on 2 May 2019

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Comment from Hotel Management

7 May 2019 by Andreas Steinberger

Dear Guest! thank you for your kind rating. Sunny greetings from Vienna your Graben Hotel Team

4 out of 5

Posted by a verified traveller on 28 Apr 2019

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Comment from Hotel Management

7 May 2019 by Andreas Steinberger

Dear Guest! thank you for your kind rating. Sunny greetings from Vienna your Graben Hotel Team

About the Graben Hotel

Location Dorotheergasse 3, Vienna, Vienna 1010

Property Features

There's a restaurant on site. Public spaces have free WiFi. A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Graben Hotel. Parking is available for a fee. This 4-star Vienna hotel is smoke free.

1 building
52 guestrooms or units
7 levels
431 sq ft of conference space
40 sq. m of conference space
Built in 1918
Childcare (surcharge)
Business facilities
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Car service
Tour and ticket information
Concierge
Newspapers in lobby (free)
Bellhop
Lift
No smoking on site
Dining venue

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Train station: Quartier Belvedere (Arsenalstraße) Station (2.9 km / 1.8 mi)
Metro station: Stephansplatz U-Bahn (0.3 km / 0.2 mi)
Property shuttles: Airport shuttle and train station pick-up
Parking: Self parking available for a surcharge

Room Amenities

Graben Hotel offers 52 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Minibar
In-room dining (limited hours)
Flat-screen television
Cable channels
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Combined shower/bath
Housekeeping (daily)
Hairdryer
Safe
Toiletries (free)
Telephone
Sound-insulated rooms
Climate control
Ensuite bathroom
Unique furnishings
Unique decor

Food & Drink

Trattoria Santo Stefano – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rafting nearby
Water skiing nearby
Golfing nearby
Segway rental/tour nearby
Mountain biking nearby
Hiking/biking trails nearby
Casino nearby
Sailing nearby
Scooter/moped rentals nearby

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Graben Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for EUR 70.0 per night.

Pet Policy

Pets: EUR 10 per pet, per night
Only dogs and cats are allowed
Maximum 2 pets
Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property is not currently implementing any guest safety measures
Property is cleaned with disinfectant
Property does not follow sanitisation practices of any association
Staffed front desk
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Debit cards
Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

Deposit: EUR 30

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
Self-parking fee: EUR 35 per day
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 260 (subject to availability)
Late check-out fee: EUR 260 (subject to availability)
Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

You should know

Registered guests are the only ones allowed to be in guestrooms.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.