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Hotel Donaustadt Kagran

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Photo gallery for Hotel Donaustadt Kagran

Free daily buffet breakfast
In-room safe, desk, free WiFi, bed sheets
Reception
Hallway
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Donaufelderstraße 232, Vienna, Vienna, 1220
  • Place, Donau Zentrum
    ‪12 min walk‬
  • Place, Alte Donau
    ‪16 min walk‬
  • Place, Vienna International Centre
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

8.4 out of 10
Very good
(25 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(18 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room | Room amenity

Single Room

7.8 out of 10
Good
(7 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Room amenity

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Donaustadt Kagran

Hotel in Vienna with free breakfast
Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-in. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Hotel Donaustadt Kagran offers 58 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Donaustadt Kagran. During your stay, you'll be within walking distance of Donau Zentrum. Enjoy features like free breakfast and free WiFi in public areas, plus self parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Just a 4-minute drive from Vienna International Centre and 9 minutes from Prater
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel Donaustadt Kagran. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Vienna hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Hotel Donaustadt Kagran Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 275 out of 778 reviews
Rating 8 - Good. 352 out of 778 reviews
Rating 6 - Okay. 113 out of 778 reviews
Rating 4 - Poor. 20 out of 778 reviews
Rating 2 - Terrible. 18 out of 778 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

VALWYNNE, PETERBOROUGH

Stayed 3 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
The room is clean, spaceful. There is only one mistake - there is no fridge here. But it is not so important through actual season.
Stayed 3 nights in Oct 2025

10/10 Excellent

Feristah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Kind and helpful staff. We tried to contact the hotel about our dietary needs. There was no reply but the breakfast host helped as soon as she could after our arrival. There's also clearly a problem with the door keys losing their magnetic stripe data. Keep the cards away from phones and sources of magnetic fields or you will get locked out!
Stayed 6 nights in Oct 2025

10/10 Excellent

Andres David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hôtel ! Je conseille fortement. Bien placé car à 2 minutes à pied d'une station métro U1 à 10 minutes du centre. Excellent rapport qualité prix. L'accueil est top. Petit déjeuner super. C'est propre.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Close by to things.
Stayed 2 nights in Sep 2025

8/10 Good

Brigitte

Stayed 3 nights in Sep 2025

2/10 Terrible

LUCIAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 6 nights in Aug 2025

10/10 Excellent

TUNU

6/10 Okay

Anne-Kristin

Liked: Cleanliness
Disliked: Staff & service
I was given two room cards for my single room but only took on with me going out for supper. I was told to use the garage entrance after 8 pm. Unfortunately the key card did not work and I had to wait in front of the hotel for 90 min before a nice security guard let me in. Since it got dark and the area is not pleasant I felt very uncomfortable waiting. On a positive note the breakfast service was very pleasant. But please advice your guest to take always the two room keys and have a faster service to help guest that are locked out of the property.
Stayed 1 night in Aug 2025

6/10 Okay

Kanwal, Surrey

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Front has limited hours. If you need anything no one there to respond your concerns. Floors and carpets are old.
Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family stay

It was great staying at this hotel. We were on a family holiday and we all loved it. Clean rooms, comfortable beds, great location ( just about 5 minutes walk to the metro station). Also about 4 minutes to tram stop. Free breakfast which was also good. Nice and welcoming staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as good as expected, I would definitely stay here again, where I to come back to Wien
Stayed 2 nights in Aug 2025

2/10 Terrible

KABGIL

Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to find just a short walk from the underground line U1 very friendly staff very clean room The only down side no tea or coffee making facilities in the room Breakfast. Had a good continental selection
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy Jozen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! We even had a fan during some of the hot days we were staying (so nice of the hotel staff to get us one)
Stayed 4 nights in Jul 2025

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access, good service

Easy access, good service, good choice for breakfast, comfy bed - what else can I ask for?
Stayed 2 nights in Jun 2025

10/10 Excellent

Aurimas

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Very kind staff.
Stayed 2 nights in Jul 2025

6/10 Okay

Luai

Business traveller
Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

**

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a convenient place to stay outside of Vienna and close to places I required for my visit and journey.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness
Nettes, schon etwas in die Jahre gekommene Hotel mit guter Anbindung an den öffentlichen Nahverkehr Wiens. Saubere und aufgeräumte Zimmer. Bad und Toilette voneinander getrennt.
Stayed 5 nights in Jun 2025