Skip to main content
Beginning of main content

Enter dates to see availability

Suite, 1 Bedroom (Elisabeth)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, City View (Maisonette)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Imperial, a Luxury Collection Hotel, Vienna. During your stay, you're just a quick walk from Vienna State Opera. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Cafe Imperial Wien
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Steps from Vienna Music Society and 5 minutes on foot from Vienna State Opera
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Imperial, a Luxury Collection Hotel, Vienna ratings based on 28 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Imperial, a Luxury Collection Hotel, Vienna

Everyone (11) Couples (10) Family (1)
5 out of 5
Great location with excellent service

Posted by on 8 Jan 2023

Was this review helpful to you?
Comment from Hotel Management

9 Jan 2023 by Carla Wittemann

Dear Lukas Andreas,on behalf of the entire team, I would like to thank you for choosing the Hotel Imperial, a Luxury Collection, for your time in beautiful Vienna. Furthermore, I wish to thank you for taking the time and sharing your experience with us at the Hotel Imperial. It is always encouraging to hear positive feedback and your delightful ratings have been passed on to the team. We are looking forward to welcoming you back in the near future. Please do not hesitate to contact us if you have any questions ahead of your future stay. Sincerely,Carla Wittemann

5 out of 5

Outstanding historic hotel

Great staff try so hard Fab bar great cocktails Lovely rooms with superb water pressure Breakfast with champagne

Posted by , from Weymouth UK on 15 Dec 2017

Was this review helpful to you?
5 out of 5

An amazing hotel

Pros: the ambience
Cons: the bathrooms in the rooms/apartments
We stayed at Imperial hotel in September and i have to say that I was really impressed. The hotel is very beautiful and classy. The staff was friendly and attentive at all times. Our room was spacious and immaculately cleaned every day. The only downfall was the bathroom. I think they need to upgrade their bathrooms in the rooms. Apart from that everything else was perfect. We will definitely go there again next year.

Posted by , from UK on 21 Sep 2017

Was this review helpful to you?
4 out of 5

Classic of Vienna

Pros: Is one the most traditional hotels in Vienna
Cons: The hotel is very old and is in need of a refurbishment
Location: Very well located, walking distance of the main attractions in downtown Vienna
I'm very satisfied with my stay. Very well located, friendly and great staff, spacious rooms, confortable beds. It was my birthday while staying there and they gave me flowers and an Imperial cake as a present. It was a very nice detail

Posted by on 11 Aug 2016

Was this review helpful to you?
5 out of 5

Five Stars Without a Doubt

Built in 1863 as a city palace and it still looks like one inside. The Imperial must be one of the world’s most attractive hotels and is frequented by pop and film stars and the world’s leaders. The standard (classic room) rooms, one of which I had are very nice and reasonably spacious, the junior suits are excellent and the Royal Suite is just breath-taking. The mattress, pillows and lining were exquisite. My only complaint with my room was the bath with shower attachment, was difficult to use solely as a shower. The space between the bath’s wall and shower curtain was narrow and the shower attachment was very awkward to direct. The cold curtain often stuck to your back. My room did not have a view, but those that did only overlooked the ‘Ring-strasse’ a rather busy road. In terms of location the Hotel is in easy walking distance of the centre of Vienna. The hotel could be accused of looking so regal, that it might be interpreted as somewhat ‘stuffy’. However the friendliness and helpfulness of every member of staff was second to none. The Restaurant was probably excellent, but of course very expensive, so I never tried it. The Café, which I did try several times provide very high quality cakes, snacks and meals. Although the prices were a little higher than ‘in the street’ the quality of food and speed of service was excellent. The Hotel had an attractive bar open until late. Now even the rich like a bargain. Hotel breakfast was a rather steep 39 Euro’s per person. Next door was a McDonald’s with a McCafe, providing a surprising range of health options. In fact you could have a good breakfast for 3.99 Euros, so why spend 39? The hotel is not cheap, but you DO get what you pay for!

Posted by on 14 Apr 2013

Was this review helpful to you?
5 out of 5

Posted by on 17 Dec 2023

Was this review helpful to you?
5 out of 5
Sehr nettes und zuvorkommendes Personal. Hotel ist in bester Lage. Sehr sauberes Zimmer. Vielen Dank für das Upgrade!

Posted by on 9 Aug 2021

Was this review helpful to you?
5 out of 5
Einzigartige Location, man fühlt sich wie in einem Schloss. Der Roomservice war ausgezeichnet!

Posted by on 24 Aug 2019

Was this review helpful to you?
5 out of 5
Hienoin hotelli missä ikinä olen yöpynyt. Erinomainen sijainti, palvelu ja puitteet.

Posted by on 6 Aug 2019

Was this review helpful to you?
5 out of 5

Posted by on 15 Apr 2019

Was this review helpful to you?

About the Hotel Imperial, a Luxury Collection Hotel, Vienna

Location Kaerntner Ring 16, Vienna, Vienna 1015

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Hotel Imperial, a Luxury Collection Hotel, Vienna. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1863
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Quartier Belvedere (Arsenalstraße) Station (1.8 km / 1.1 mi)
  • Metro station: Schwarzenbergplatz Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Cafe Imperial Wien – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

OPUS Restaurant – This fine-dining restaurant specialises in international cuisine. Reservations are required. Open selected days.

Imperial Bar Wien – On-site bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Imperial, a Luxury Collection Hotel, Vienna offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 50 per accommodation (varies based on length of stay)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 47 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Imperial
  • Hotel Imperial Luxury Collection Hotel
  • Hotel Imperial Luxury Collection Hotel Vienna
  • Imperial Luxury Collection
  • Imperial Luxury Collection Vienna
  • Hotel Imperial a Luxury Collection Hotel
  • Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
  • Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
  • Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

url importing http://www.ebookers.ie/Vienna-Hotels-Hotel-Imperial,-a-Luxury-Collection-Hotel,-Vienna.h352-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Vienna-Hotels-Hotel-Imperial,-a-Luxury-Collection-Hotel,-Vienna.h352-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Vienna-Hotels-Hotel-Imperial,-a-Luxury-Collection-Hotel,-Vienna.h352-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.