Hotel Kaiserin Elisabeth

4.0 star property

Choose dates to view prices

Room options

Single Room

  • Sleeps 1

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(24 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(50 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • Sleeps 3

Classic Double Room

  • Sleeps 3

Similar properties

Front of property
Schlosshotel Römischer Kaiser
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 657 reviews
The price is €179
includes taxes & fees
8 Jan - 9 Jan 2026
Schlosshotel Römischer Kaiser

About this property

Hotel Kaiserin Elisabeth

Pet-friendly Vienna hotel connected to a shopping center, steps from St. Stephen's Cathedral
A coffee shop/cafe, coffee/tea in a common area, and a business center are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services.
Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Kaiserin Elisabeth's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Stephansplatz. You'll find features like free WiFi in public areas, plus a coffee shop/cafe and a business center.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from St. Stephen's Cathedral and 5 minutes by foot from Hofburg Imperial Palace
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Kaiserin Elisabeth. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 40 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 35 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Cribs (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Kaiserin Elisabeth offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

Hotel Kaiserin Elisabeth Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 26 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 3 nights and it was fantastic. The staff, facilities and location were all first class …. and that was not to mention the size of our room. Breakfast was lovely and set you up for the day. If visiting Vienna again there is no doubt where we would stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

rishi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Venus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We are at the rooftop restaurant and the food and views were amazing!
Stayed 3 nights in Sep 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elegant international hotel in the centre of Vienna, walkable to many tourist sights such as the Hofburg and the Opera House.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
choose to stay in old town Vienna? expect old and beautiful inside. Very good location.
Stayed 3 nights in Aug 2025

8/10 Good

Noela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located to all key sites I would recommend staying at the Kaiserin Elisabeth but would suggest that you verify the room you are getting. When I arrived I was given a room with a window that did not have clear glass and looked into an air shaft that was uber dark. It took 3 tries to get a proper room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvia

Stayed 1 night in Aug 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for dining and shopping. Facility is clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities

Fab location

Best location ever. Lovely brekkie.
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel! It was really cute and charming! It is very walkable! The only thing was that Schönbrunn palace is a little bit far but other than that I had an amazing time!
Stayed 3 nights in Aug 2025

8/10 Good

Zdenek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Bogoljub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel and its location was excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Extremely helpful staff. Close to everything
Stayed 4 nights in Aug 2025

8/10 Good

Heidi

Stayed 2 nights in Aug 2025

10/10 Excellent

Zhou

Stayed 2 nights in Aug 2025

10/10 Excellent

Hongsun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

MARIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Vienna!

This hotel is wonderful in every way. Good service, great location right in the heart of Vienna!
Stayed 4 nights in Jul 2025

10/10 Excellent

Natalie

Stayed 3 nights in Jul 2025

10/10 Excellent

Grazyna, Sunny Isles Beach

Travelled with family
Liked: Amenities
"Excellent" is self-explanatory.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruskin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Kaiserin Elisabeth was friendly, knowledgeable and kind. The hotel’s location is great, walkable to restaurants, transportation, shopping, and tourist areas. Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nahda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 10/10. Staff 10/10. Property elegant. They make it so easy to enjoy stay. Loved!
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmie

Stayed 2 nights in Jul 2025