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4.4 out of 5

"5* für die grossartige Lage, U-bahn Station zu vielen Sehenswürdigkeiten direkt daneben, aber da hörts leider auch auf. Check-in lief sehr speditiv un ... " More

By a verified traveller on Thu 05 Oct 2023

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Superior Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room (2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room (2 adults + 2 children)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room (Extra Large)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

NH Collection Wien Zentrum's good location gets good marks from our customers. During your stay, you're just a quick walk from Mariahilfer Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Within a 15-minute walk of Naschmarkt and MuseumsQuartier
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

NH Collection Wien Zentrum ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Collection Wien Zentrum

Everyone (11) Couples (2) Family (3)
3 out of 5
5* für die grossartige Lage, U-bahn Station zu vielen Sehenswürdigkeiten direkt daneben, aber da hörts leider auch auf. Check-in lief sehr speditiv und unkompliziert. Gang zum Lift war etwas verwirrend, da die abgenutzten Wände, haufenweise Holz Paletten und kapputte flackernde Lichter eher an einen Gang fürs Personal vermuten liess.Zimmer war dann aber geräumig und bot viel Platz. Leider haben Ameisen dieselbe Erfahrung gemacht da sie uns jeden Tag im Bad begrüssten. Hotel Staff war nicht unfreundlich, aber eine Gastronomische Herzlichkeit wie sie in vielen Teilen der Welt gelebt wird war schlichtwrg inexistent. Oder gehört das doch zum Wiener "Flair" da diese Erfahrung in praktisch jedem Etaiblissment gemacht wurde?!

Posted by on 5 Oct 2023

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Comment from Hotel Management

6 Oct 2023 by Tomas Mojzis, Rooms Division Manager

Sehr geehrter Herr Sandro,an erster Stelle würden wir uns gerne bei Ihnen für Ihre Reservierung und Ihren Aufenthalt bedanken.Es freut uns, dass Sie die besonders günstige Lage des Hotels erwähnen.Ihre konstruktive Kritik über die Gänge wird uns helfen sich weiterhin zu verbessern.Es tut uns leid, dass wir Ihnen nicht die erwartete Freundlichkeit geboten haben die uns normalerweise auszeichnet.Wir werden das Personal weiter schulen und interne Schritte einleiten um wieder das erhoffte Niveau zu erreichen.Wir würden uns freuen, wenn Sie uns eine Chance geben würden sich zu verbessern und wir hoffen, dass wir Sie wieder in unserem Hotel begrüßen dürfen.Mit besten Wünschen

5 out of 5
Mit in dieser belebten Ladestrasse und direkt neben U-Bahn Station. Innenstadt gut zu Fuss erreichbar.

Posted by on 17 Jun 2022

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Comment from Hotel Management

20 Jun 2022 by Tomas Mojzis, Rooms Division Manager

Sehr geehrter Herr Christoph, vielne Dank, dass Sie sich die Zeit genommen haben Feedback zu geben. Es freut uns sehr, dass Ihnen die Lage des Hotels besonders gefallen hat und wir freuen uns schon jetzt auf Ihre nächste Reservierung. Mit besten Grüßen Tomas Mojzis Rooms Division Manager

5 out of 5
Mitten in der Einkaufsstr. direkt an der UBahn Zieglergasse. Bus 13a zum Hbf. ebenfalls nah.

Posted by on 23 Aug 2020

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Comment from Hotel Management

24 Aug 2020 by Front Office Manager

Sehr geehrter Christof, vielen Dank, dass Sie sich die Zeit genommen haben um Feedback zu geben. Es freut uns sehr, dass wir Ihnen einen angenehmen und außergewöhnlichen Aufenthalt bieten konnten und wir freuen uns schon jetzt auf Ihre nächste Reservierung in unserem Hotel. Mit besten Grüßen Front Office Manager

4 out of 5
Super Lage mitten im Zentrum, sehr ruhig, schön renovierte Zimmer.

Posted by , from Sursee on 26 Jun 2020

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Comment from Hotel Management

29 Jun 2020 by S. ten Wolde, AFOM

Sehr geehrte Frau Brigitte, vielen Dank, dass Sie sich die Zeit genommen haben um Feedback zu geben. Es freut uns sehr, dass wir Ihnen einen außergewöhnlichen Aufenthalt bieten konnten und hoffentlich konnten wir alle Ihre Erwartungen und Wünsche erfüllen. Mit freundlichen Grüßen, S. ten Wolde, assistant front office manager

5 out of 5
hyvä sijainti. loistava aamupala. Siistit huoneet.

Posted by on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Front Office Manager

Dear Anonymous, thank you very much for taking your time to provide feedback. It was a pleasure for us to be your host during your stay in Vienna and we appreciate a lot your lovely comment about the location of our hotel, the breakfast and the cleanliness in our property. We are looking forward to welcome you back again soon. With best wishes Front Office Manager

4 out of 5

Posted by on 31 Jan 2020

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Comment from Hotel Management

1 Feb 2020 by Front Office Manager

Dear Anonymous, thank you very much for taking your time to provide feedback. It was a pleasure for us to be your host during your stay in Vienna and we are looking forward to welcome you back in the near future. With best regards Front Office Manager

5 out of 5
Belle chambre spacieuse, personnel compétent, possibilité d'acheter les billets pour des visites.

Posted by on 2 Jun 2019

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Comment from Hotel Management

3 Jun 2019 by Tomas Mojzis; Assistant Front Office Manager

Dear Anonymous, thank you very much for taking your time to provide feedback. I am delighted you had a very good stay with us and particularly mention the high level of service, the location and our spacious rooms. Looking forward to welcoming you back soon again. With best regards, Tomas Mojzis Assistant Front Office Manager

4 out of 5

Posted by on 30 May 2019

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Comment from Hotel Management

30 May 2019 by Saskia, Front office supervisor

Dear Anonymous, thank you very much for taking your time to provide feedback. Looking forward to be your host in the future, I wish you all the best, Saskia van Zon, front desk supervisor

5 out of 5
Aamupala oli loistava ja hyvä palvelu. Hotellin sijainti oli hyvä.

Posted by on 2 May 2019

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Comment from Hotel Management

4 May 2019 by Tomas Mojzis; Assistant Front Office Manager

Dear Anonymous, thank you very much for taking your time to provide feedback. I am happy you had an excellent stay with us and particularly mention the rich and varied breakfast and friendliness. Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary. Looking forward to be your host in the future. With best regards Tomas Mojzis Assistant Front Office Manager

5 out of 5
Very friendly staff and location next to metro perfect.

Posted by on 14 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Tomas Mojzis;Assistant Front Office Manager

Dear Anonymous, thank you very much for taking your time to provide feedback. I am happy to hear you had a nice stay at the NH Collection Wien Zentrum. Our boutique hotel with 73 rooms is located on Mariahilfer Straße, one of Europe's largest shopping boulevards. Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary. Looking forward to be your host in the future, I wish you all the best, Tomas Mojzis Assistant Front Office Manager

About the NH Collection Wien Zentrum

Location Mariahilfer Strasse 78, Vienna, Vienna 1070

Property Features

There's a restaurant on site. Public spaces have free WiFi. NH Collection Wien Zentrum offers its guests a sauna and a 24-hour fitness centre. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly NH Collection Wien Zentrum. The hotel can provide concierge services and limo/town car service. This Vienna hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 7 levels
  • Built in 1996
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Vienna (XWW-Vienna West Train Station) (2.1 km / 1.3 mi)
  • Metro station: Neubaugasse U-Bahn (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

NH Collection Wien Zentrum offers 73 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and at the weekend from 7 AM to noon.

NH Collection Wien Zentrum has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parking for this property is based at a different location, Andreasgasse 6, A-1070, Vienna, Austria.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property is not currently implementing any guest safety measures
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Parking height restrictions apply
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.291 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 to 32 per person
  • Airport shuttle fee: EUR 45 per person (return)
  • Nearby parking fee: EUR 24.90 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NH Wien Zentrum Hotel Vienna
  • NH Wien Zentrum Hotel
  • NH Wien Zentrum Vienna
  • NH Collection Wien Zentrum Hotel Vienna
  • Nh Atterseehaus Vienna
  • NH Collection Wien Zentrum Hotel
  • NH Collection Wien Zentrum Vienna
  • NH Collection Wien Zentrum Hotel
  • NH Collection Wien Zentrum Vienna
  • NH Collection Wien Zentrum Hotel Vienna

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.