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4.2 out of 5

"Very nice hotel with comfortable rooms and great breakfast. " More

By a verified traveller on Wed 03 Jan 2018

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Penta Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at pentahotel Vienna, you'll be within walking distance of Kärntner Straße. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy American cuisine while dining at pentalounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Karlsplatz Stadbahn Station and a few minutes from Vienna State Opera
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

pentahotel Vienna ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for pentahotel Vienna

Everyone (8) Couples (2) Family (1)
5 out of 5

Posted by on 1 Mar 2020

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5 out of 5
Very nice hotel with comfortable rooms and great breakfast.

Posted by on 3 Jan 2018

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3 out of 5
Eingangsbereich und Bar sind schön eingerichtet, Personal ist freundlich. Zimmer sind im Vergleich zum Eingangsbereich sehr karg eingerichtet. Sauberkeit der Zimmer ist mangelhaft.

Posted by on 23 Feb 2023

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Comment from Hotel Management

2 Mar 2023 by Patrick

Liebe Ingrid.Vielen Dank, für dein ehrliches Feedback.Wir arbeiten ständig daran uns zu verbessern, und freuen uns, dass dein Feedback dazu beiträgt.Mit lieben Grüßen,PatrickFO - Team

4 out of 5
Top Frühstück

Posted by on 19 Apr 2022

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Comment from Hotel Management

1 May 2022 by Sandra

Liebe Chiara, herzlichen Dank für die tolle Bewertung. Wir freuen uns schon jetzt, dich bei deinem nächsten Aufenthalt bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sandra Schefberger Assistant Operations Manager

5 out of 5

Posted by on 22 Jun 2020

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Comment from Hotel Management

25 Jun 2020 by Sandra

Dear Anonymous, thank you very much for the amazing feedback and for the 5 point review. We are really happy, that you have enjoyed your stay with us. We are looking forward to welcome you next time. All the best and stay health. Best wishes from Vienna Sandra FO Team

4 out of 5

Posted by on 17 Dec 2019

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5 out of 5

Posted by on 20 Nov 2019

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4 out of 5
Ausstattung im zimmer etwas dürftig, kaum möglichkeiten die kleider zu versorgen, kein tresor im zimmer , nicht mal gläser für die zahnbürste. Das personal war freundlich, frühstück tiptop, ausser beim selbstbedienen ist es recht eng. Es war sauber und hat mir gefallen

Posted by on 11 Jun 2019

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2 out of 5

Sehr düsteres Hotel

Das Hotel liegt ok, es ist stark überduftet in der Bar, am Empfang, alles sehr düster innen. Der Sportbereich ist sehr überschaubar, die Zimmer hätten sauberer sein sollen.

Posted by , from schweiz on 6 Aug 2018

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Comment from Hotel Management

16 Aug 2018 by Lucas.G Operations Manager

vielen Dank für Ihr Feedback und die Zeit die Sie sich dafür genommen haben. Wir bedauern sehr, dass wir mit unserem Konzept nicht Ihren Geschmack treffen, sei es vom Design bis hin zu unserem Sportbereich, welcher im Durchschnitt sehr gute Bewertungen erfährt. Unser Konzept ist wie überall im Leben eine Frage des persönlichen Geschmacks, dabei begrüßen wir glücklicherweise nicht nur junge - sondern Gäste jeden Alters in unserem Haus. Danke für Ihr Feedback, nur so können wir unseren Service verbessern, so dass Sie bei Ihrem nächsten Besuch wieder von uns angenehm überrascht sein dürfen. Mit freundlichen Grüßen

5 out of 5

Geniales Hotel und freundliche Angestellte

Pros: Die Bar und die Ausstattung und vor allem die Freundlichen Angestellten
Cons: Höchsten im zimmer einen Kleinen Schrank oder Ablage Fläche für Kleider oder Gegenstände, am liebsten aber noch einen Kleinen Kühlschrank.
Es war einfach super, Die bar / Rezeption war einfach Praktisch. Die Innenausstattung des Barbereichs war genial. Wen ich nochmal nach Wien gehe dann sicher wieder in diesem hotel

Posted by , from Zürich on 30 Jan 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 5 meeting rooms, and coworking spaces. WiFi is free in public spaces. Event space at this hotel measures 1109 square feet (103 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly pentahotel Vienna. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this Baroque Vienna hotel.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • 1109 sq ft of conference space
  • 103 sq. m of conference space
  • Built in 1998
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Vienna (XWC-Vienna Central Station) (2.5 km / 1.6 mi)
  • Metro station: Pilgramgasse Station (0.6 km / 0.3 mi)

Room Amenities

Pentahotel Vienna offers 117 accommodations with iPod docking stations and MP3 docking stations. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Pentalounge – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Pentalounge – This bar serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Free bicycles nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 14 and over; guests must have received complete vaccination at least 21 days prior to check-in.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events are allowed on site

Long-term renters welcome

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 14 and over; guests must have received complete vaccination at least 21 days prior to check-in.

  • One child stays free
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Long-term renters welcome
  • Staffed front desk
  • Events/parties allowed
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 6
  • Minimum age for proof of COVID-19 vaccination requirement: 14
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 21
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • pentahotel Hotel Vienna
  • pentahotel Vienna
  • Vienna pentahotel
  • pentahotel Vienna Hotel
  • Pentahotel Vienna Hotel Vienna
  • pentahotel Hotel
  • pentahotel Vienna Hotel
  • pentahotel Vienna Vienna
  • pentahotel Vienna Hotel Vienna

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.