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Pertschy Palais Hotel

4.0 star property

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Photo gallery for Pertschy Palais Hotel

A room with a large painting of a building, a 'Welcome' sign, and a glass table with magazines.
Family Room
A buffet setup with various food items and a person serving.
Premium bedding, minibar, in-room safe, iron/ironing board
A spacious living area with a sofa, armchairs, and a dining table. There are potted plants and a chandelier.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Habsburgergasse 5, Vienna, Vienna, 1010
  • Place, Hofburg Imperial Palace
    ‪2 min walk‬
  • Place, St. Stephen's Cathedral
    ‪3 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.6 out of 10
Good
(20 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Pertschy Palais Hotel

Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite.
Pertschy Palais Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pertschy Palais Hotel. During your stay, you're just a quick walk from St. Stephen's Cathedral. Enjoy features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Hofburg Imperial Palace and Spanish Riding School
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
As a guest of Pertschy Palais Hotel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Pertschy Palais Hotel also features coffee/tea in a common area, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star Vienna hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 34 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping centre

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 8)
  • Nearby parking fee: EUR 34 per day (2297 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Pertschy Palais Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Pertschy Palais Hotel Vienna
Pertschy Palais Hotel
Pertschy Palais Vienna
Pertschy Palais
Pension Pertschy Hotel Vienna
Pertschy Hotel Vienna
Pertschy Palais Hotel Hotel
Pertschy Palais Hotel Vienna
Pertschy Palais Hotel Hotel Vienna

Pertschy Palais Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 1001 reviews
Rating 8 - Good. 428 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mehmet Bugra

Liked: Staff & service
Room was clean personnel was polite location was amazing
Stayed 3 nights in Oct 2025
Verified

8/10 Good

An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and very convenient location. The staff was wonderful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean rooms, good breakfast and nice stuff.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Pavle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is really good
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in central Vienna, close to everything. Nice breakfast, well kept property!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Anything you could
Stayed 1 night in Mar 2026
Verified

6/10 Okay

carmel

Disliked: Property conditions & facilities

5 days at Pertschy September 2025

Excellent location.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location just minutes from all the most important historical sites in the city.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Vienna Centre

Great staff, service, breakfast and location. Highly recommend for someone on a budget.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in this hotel was excellent! Very convenient location, great breakfast, warm and comfortable room
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property - felt like a very authentic experience with all thr amenities we needed.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the main street where all the shops are. Friendly staff and very cool older hotel
Verified

10/10 Excellent

Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception and the breakfast staff were really helpful and friendly
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Gesila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very hospitable and the location is perfect. It’s just around the corner from stephansplats, the center of town. Breakfast buffet was great.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little jewel in the heart on Vienna

Beautiful hotel and great location, the hotel was being refurbished but that didn’t disturb our stay at all
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

BDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay in Vienna

I stayed three nights in Vienna, visiting the opera and a couple of the art galleries. This is a very nice hotel located in the historic centre. The staff were very friendly and helpful.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old school hotel

Decent hotel with good breakfasr
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Cozy and charming hotel. Good location.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff: friendly, kind, professional, knowledgeable.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Nedim Mahmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location, polite staff, delicious breakfast
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Andrée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the prestations of the hotel and the breakfast too. They pleasurely accept to your requests.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The location is superb

The room was not special, the breakfast is pretty good. The local is out of control excellent, right in the center of the main tourist attractions.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!!! Lovely breakfast!!! Everything you could want right in the center of it all! Highly recommend!!!
Stayed 2 nights in Jul 2022