8/10 Good
Ethan
Travelled with group
4 May 2025
Liked: Cleanliness, staff & service, room comfort
Enjoyable but room for improvement.
We had an enjoyable time here and would return. However, there were a few areas that should be addressed.
- As others have indicated, the WiFi is basically unusable. I had to use my phone’s hotspot as the WiFi speed was so poor.
- One of the bathrooms in our two-bedroom apartment smelled very strongly of cigarettes. Every time we ran the water, the smell was stronger. Maybe someone put cigarette butts down the drain? This remained through our stay even though we ran the fan and had the window open.
- The main door into the room from outside is frosted glass but has a 3cm clear border all the way around. There is no blind or curtain that can be closed and nothing blocking the view to the bed or bathroom. This means that neighbours walking by could catch a glimpse of more than they bargained for. A side effect of not having a curtain or blind on this door is that at night, you can’t have a completely dark room as there are porch and carpark lights that come in the door.
- Two of the hot pools were out of order and one of them was open but only lukewarm. This meant that we had to wait for someone to vacate one of the working pools for us to use it. Side note that none of the spa pools had bubbles/jets which would have greatly enhanced the experience.
Ethan
Stayed 2 nights in Apr 2025