"Nice hotel, cosy rather than trendy. Breakfast was very good, but thought the hot food could have been hotter. You can walk into the Old Town but for ... " More
18 Dec 2018 by Hotel Management
Dear Guest, We highly appreciate your review and want to thank you for choosing Hetman Hotel as your host in Warsaw and rating us 5 out of 5. Thanks to our convenient location we are close to public transportation including metro and we are within a walkable distance to the Old Town. We hope to have the pleasure to welcome you back whenever your travels bring you to Warsaw again.
29 Sep 2023 by Hetman Hotel Management
Dear Harri Tapani, thank you for taking the time to share your feedback. This is used to guide our focus when looking to improve our product and service, that is why it has been immediately taken on board for internal follow-up. We do hope that despite your experience which was far from perfect, we can welcome you back in the future.
10 Aug 2023 by Hetman Hotel Management
Dear Arja, thank you for sharing your experience at Hetman Hotel. We value all our guest feedback, both positive and negative, as it is essential to the improvement of service and standards at our hotel. We all look forward to having another opportunity to welcome you back in the future.
26 Jul 2019 by Hotel Management
Dear Guest, thank you for taking the time to rate the hotel after your recent stay, we do hope to see you again soon.
26 Jul 2019 by Hotel Management
Dear Guest, thank you for staying with us and taking the time to rate your experience, we do hope to welcome you again whenever your travels bring you back to Warsaw.
26 Nov 2018 by Hotel Management
We'd like to thank you for the highest score given and we hope to welcoming you back in the next future.
7 Aug 2018 by Hotel Management
Dear Guest, Thank you for posting your review following your recent stay at Hetman Hotel. We are delighted that overall you had a good experience and benefited from our location. We are proud that since July all our rooms have air conditioning. We are sorry that you found the breakfast too expensive but we do strive to keep our prices in line with other hotels of a similar standard. It is recommended to choose the rate with breakfast which is much more profitable. Once again, thank you for your feedback and hope you see you again when your travels bring you back to Warsaw.
18 Aug 2017 by Hotel Management
Dear Joku, Fantastic recommendation with the headline “An excellent hotel to stay”. We are pleased to hear that you enjoyed your overall stay with us and hope to welcome you again when your travels bring you back to Warsaw.
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Hetman also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Warsaw hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Hetman offers 68 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Hotel Hetman has a restaurant on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
