2/10 Terrible
Jesse
23 Mar 2025
Was not informed that there is no parking. Had to pay 50 dollars for valet parking. I figured it would be free especially since I was a club member Also I was asked if I was a member and did not receive points for staying there. I had ordered food because I had been walking all day site seeing so giving my age I was too tired to go anywhere to eat. the staff did not allow the person delivering my food to drop off at my door so I had to go downstairs to pick it up. I was upset and tired. The next morning after check out. The gentleman checked me out and I was left standing there while he was going through some papers thinking it was my receipt but he ended asking me if I needed something. This whole time I thought I was waiting for him. Instead he made me feel unwanted there. He could have said thank you or do I need a receipt instead I felt like I was an inconvenience.
Jesse
Stayed 1 night in Mar 2025