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Van der Valk Waterloo

4.0 star property

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Photo gallery for Van der Valk Waterloo

Daily buffet breakfast (EUR 22 per person)
Minibar, in-room safe, desk, soundproofing
Terrace/patio
Meeting facility
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Room service

Explore the area

View in a map
Chaussée de Tervuren 198, Waterloo, 1410
  • Place, Wellington Museum
    ‪16 min walk‬
  • Place, Avenue Louise
    ‪20 min drive‬
  • Place, La Grand Place
    ‪27 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪24 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About this property

Van der Valk Waterloo

Hotel in Waterloo with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Van der Valk Waterloo offers 79 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Van der Valk Waterloo, you'll be within walking distance of Wellington Museum. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Wellington Museum and a few minutes from Brocante du Lion
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Van der Valk Waterloo. Free self parking is available.

This 4-star Waterloo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Van der Valk Waterloo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,722 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 12 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Martin's Grand
Martin's Grand Hotel
Martin's Grand Hotel Waterloo
Martin's Grand Waterloo
Waterloo Grand Hotel
Martin's Grand Hotel
Van der Valk Waterloo Hotel
Van der Valk Waterloo Waterloo
Van der Valk Waterloo Hotel Waterloo

Van der Valk Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 245 out of 466 reviews
Rating 8 - Good. 169 out of 466 reviews
Rating 6 - Okay. 33 out of 466 reviews
Rating 4 - Poor. 7 out of 466 reviews
Rating 2 - Terrible. 12 out of 466 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service
G
Stayed 5 nights in Aug 2025

10/10 Excellent

SUNG NAM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is convenient, and the room is clean and quiet. And the staffs were polite and kind.
Stayed 4 nights in Aug 2025

10/10 Excellent

XILIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is good, worth a try!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Hotel is in a great location with plenty of parking Staff very helpful and rooms clean and comfortable. Good restaurant on site Train station 20 mins walk away for links to airport and Brussels Will definitely use again when in area
Stayed 2 nights in Aug 2025

10/10 Excellent

Paulus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks great for the money paid. Near the Waterloo battlefield and near restaurants. Room is larger than typical European rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet, relaxing hotel

A lovely quiet hotel with an on-site restaurant and outdoor bar. Very comfortable. Near to shopping area and public transport.
Stayed 2 nights in Jun 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Nice hotel and great staff. However, a light under the bedside table kept coming on and off randomly in the early hours - several times a night. I asked the front desk to have someone sort it out on 3 occasions and it was never dealt with. 7 night stay with very interrupted sleep. Won’t stay here again. Apparantly lots of people have complained about these lights. They need to remove them as they add no value other than ambience - which isn’t required at 4am!
Stayed 7 nights in Jun 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good locàtion.

Nice room 20 minute walk to centre of waterloo, but along busy road. Well loçated for battlefield Bar not manned most of the time gettìng served took time! Reception staff very helpful and would fetch staff to serve. When weather improved so did seřvice! Breakfast buffet style and whilst not the best did the job well.
Stayed 2 nights in Jun 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
The onsite restaurant is pretty and adequate. The rooms are basic, but the walk-in rain shower is nice. Bathroom amenities need an upgrade. They provide only a small sliver of soap and small bottle of body wash for washing and bathing. There are no washcloths, which probably means their clientele is mostly European.
Stayed 5 nights in May 2025

10/10 Excellent

Lai Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean, staff are friendly, breakfast is great!
Stayed 1 night in May 2025

8/10 Good

Nicholas, Ringwood

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel in nice location. Use regularly on business.
Stayed 1 night in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to when in Waterloo. The hotel is always spotless and you see constant cleaning and attention to every nook by dedicated staff. The rooms were all redecorated and are gorgeous. Sleek Euro business modern with warm tones and soft lighting with excellent beds. Staff is very attentive and happy to help make your stay, cocktail or meal enjoyable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Bernard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful facility. The bar and the restaurant were fantastic. Really got a wonderful rest as well. We will be back next time we visit Waterloo!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent service and food. Rooms are very nice and the bed was very comfy. I would definitely recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

dale

Travelled with partner
Liked: Cleanliness, amenities
Beautiful hotel with a hospitable staff
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was so helpful. Its a shame that the hotel is in middle of nowhere. The room was immaculate and the bed plus the pillows were amazing as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MIA BUENSUCESO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to visit the Battle of Waterloo site. Its not close to the hotel of course but since we have a car it was convenient. Hotel looks newly renovated. Really classy, very spacious and very clean. Love the breakfast. Friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jitesh, Manchester

Business traveller
Liked: Amenities
Excellent service
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 1 night in Dec 2024