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West Plaza Hotel

4.0 star property

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Photo gallery for West Plaza Hotel

Lobby lounge
Meeting facility
Bed and Breakfast
Property entrance
Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
110 Wakefield Street, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Cuba Street Mall
    ‪3 min walk‬
  • Place, Te Papa
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(72 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

9.0 out of 10
Wonderful
(22 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Exterior
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  • Air conditioning
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4.3 out of 5, Excellent, 1,002 reviews
The price is €77
includes taxes & fees
14 Dec - 15 Dec
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About this property

West Plaza Hotel

Hotel with a restaurant, steps from Wellington Town Hall
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Te Papa. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square meters) and includes conference space. West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
City Dining and Bar - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 360 out of 1003 reviews
Rating 8 - Good. 459 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location and really helpful staff. Room had everything we needed and was clean and tidy
Stayed 1 night in Sep 2025

10/10 Excellent

ELAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff werebfriendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Becky, Nashville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and helpful. The hotel is a little dated, but it was nice.
Stayed 2 nights in Sep 2025

8/10 Good

Shona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Meals were good. Our room was very comfortable. Would definitely stay again and recommend to others.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and all staff were pleasent
Stayed 1 night in Aug 2025

6/10 Okay

Darren

Stayed 6 nights in Aug 2025

8/10 Good

J & M

Travelled with partner
Liked: Staff & service
Close and handy to eating areas in wellington. A little outdated in room. Eg Shower curtain, had to get heater replaced. But overall enjoyed our stay
Stayed 1 night in Aug 2025

8/10 Good

Iran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Stacey

Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip

Stayed 1 night in Aug 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very central with good amenities and very helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and great staff
Stayed 1 night in Jul 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room amenities ok, only instant coffee and creamer. Milk supplied when asked for. Room service ok. A little noisy early Saturday morning due to running club meeting outside, obviously no double glazing as we were on 5th floor
Stayed 1 night in Jul 2025

6/10 Okay

Jackie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are great. Dated small room. Construction across the road hearing a blower heater. Very basic amenities in room
Stayed 1 night in Jul 2025

10/10 Excellent

kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and easy walking distance from downtown Wellington. Easy access to available parking. Clean room and bathroom although looking a little tired. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Gay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff assistance

The staff couldn't have been more helpful after I discovered I had made a mistake with my booking. They took the time to sort this out and were very warm in their manner. What had been a stressful situation was taken care of with ease and I was able to to return to peace of mind.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet and warm for a winter shopping spree.
Stayed 1 night in Jul 2025

6/10 Okay

Riyan

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff on check in, fast and efficient. Good sized room.
Stayed 1 night in Jul 2025

6/10 Okay

Barry, Levin

Liked: Staff & service
Very convenient
Stayed 1 night in Jun 2025

6/10 Okay

Barry & Donna, Levin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Locked back door doesn’t make you feel welcome on arrival. Beds very budget. No milk in room and none offered on check in.
Stayed 1 night in Jul 2025

8/10 Good

Dale

Stayed 1 night in Jul 2025