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West Plaza Hotel

4.0 star property

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Photo gallery for West Plaza Hotel

A buffet with various food items and beverages, a coffee station, and a salad bar.
Suite
A hotel lobby with leather sofas, a checkered ottoman, and a bar area with beer taps.
A hotel sign with the name "WEST PLAZA HOTEL" in large, bold letters.
A spacious lobby with leather sofas, large windows with sheer curtains, and a mezzanine level with a staircase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
110 Wakefield Street, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Cuba Street Mall
    ‪3 min walk‬
  • Place, Te Papa
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

A neatly made bed with a duvet, pillows, and a folded towel. There is a bedside table with a phone and a small drawer.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a chair, a desk, a window with curtains, and a framed picture on the wall.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room

A bed with white bedding and two decorative pillows with a black leaf pattern.

Standard Double Room

8.4 out of 10
Very good
(84 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

8.6 out of 10
Excellent
(28 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

West Plaza Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Wellington Central Business District. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square meters) and includes conference space. West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
City Dining and Bar - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 433 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, wonderful breakfast, pleasant staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sarwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Wellington
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast selection, nice room, convenient location. Enjoyed stay, thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean comfortable room, excellent central location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Good variety of foods.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

John

Good location, room was fine and breakfast was good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable room. Prompt and friendly service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Was able to check in early and all staff were extremely friendly. Will definitely stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tricia and Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk to the Harbour waterfront. Staff were very polite, check in went smoothly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy stay with lovely staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Eliza

Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean and pleasant , the bed was extremely comfortable, and the staff were helpful and friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but very clean and friendly staff. We were at a conference and the buffet lunch was very good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, above and beyond
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Brian

Good location for conference centre was upgraded nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Room was clean, staff were really lovely, excellent location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mellissa

Liked: Cleanliness, amenities, property conditions & facilities
Staff are excellent
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Dean Seong Loong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for downtown area. Easy access to attractions and local restaurants. Just a lack of parking on site for large vehicle.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Ina

Liked: Staff & service
The hotel was just average. The people working at the hotel were very kind and accommodating. However, I wouldn't stay there again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Shayne

Liked: Cleanliness, amenities, property conditions & facilities
Good size clean room - decent bathroom Affordable well located in the city close to sights and cafes etc
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and nice upgrade
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Maria Adela

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Comfortable room. Nice food from the 24/7 bar and good breakfast options
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a quick stay
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very helpful, food from the dining room was great
Stayed 1 night in Sep 2025