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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

3 Bedroom Suite
Property video
Lobby
3 Bedroom Suite | Private kitchenette
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
4154 Village Green, Whistler, BC, V0N1B4
  • Place, Whistler Village Gondola
    ‪2 min walk‬
  • Place, Whistler Mountain Bike Park
    ‪3 min walk‬
  • Place, Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Airport, Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area

Suite, 1 Bedroom, Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6

Loft Suite Sleeps 6

9.4 out of 10
Exceptional
(20 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Crystal Single Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Crystal Single Room

9.0 out of 10
Wonderful
(34 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Selected at Check-In

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room Selected at Check-In

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite, Kitchenette

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio Suite, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite

1 Bedroom with Loft Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(6 reviews)
  • 106 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for 3 Bedroom Suite

3 Bedroom Suite

3 Bedroom Suite

  • 115 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4

Loft Suite Sleeps 4

9.8 out of 10
Exceptional
(8 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, King

Suite, 1 Bedroom, King

Suite, 1 Bedroom, King

9.6 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room

Crystal King Room

8.8 out of 10
Excellent
(106 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Crystal Double Room

Crystal Double Room

Crystal Double Room

8.8 out of 10
Excellent
(137 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(82 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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4.4 out of 5, Excellent, 1,313 reviews
The price is €179
includes taxes & fees
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About this property

Crystal Lodge

Family-friendly hotel with 3 restaurants and a fitness center
This smoke-free hotel features 3 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Village Square. You'll find features like free WiFi in public areas, plus 3 restaurants and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a sauna, and ski equipment rentals
  • Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
  • Steps from Whistler Village Gondola and 8 minutes by foot from Whistler Marketplace
  • Airport shuttle service available for a fee
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Crystal Lodge, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Crystal Lodge. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Whistler hotel is smoke free.

Beacon Pub & Eatery - This restaurant serves lunch and dinner. Happy hour is offered.
Balam - This fine-dining restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Old Spaghetti Factory - This family restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Crystal Lounge - This karaoke bar specializes in American cuisine. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Balam
  • Beacon Pub & Eatery
  • Crystal Lounge
  • Old Spaghetti Factory
  • Starbucks

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Foosball table
  • Games
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Table tennis

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 737.36 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1688 out of 2412 reviews
Rating 8 - Good. 471 out of 2412 reviews
Rating 6 - Okay. 167 out of 2412 reviews
Rating 4 - Poor. 46 out of 2412 reviews
Rating 2 - Terrible. 40 out of 2412 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Moustafa

Stayed 1 night in Sep 2025

10/10 Excellent

kathy

Travelled with family
Liked: Cleanliness, amenities
In the heart of the town center
Stayed 1 night in Sep 2025

8/10 Good

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great

Overall everything was very good. Updated room was very clean. We really appreciated the dog friendly service making it easy to bring our two golden retrievers. One issue that I brought up with the front desk: Food vendor delivery at 6 am to one of the restaurants that's a tenant in the hotel. There is no place for a loading dock so they unload on the street in front of the hotel where our window faced. I asked the front desk if there were early morning time restrictions and the front desk staff didn't know. I mentioned that maybe 6:30 or 7 am was reasonable but not 6 am to hear loud back up beeping and banging during the 15 minute delivery. It was very loud. The staff listened and said they would look into it but I feel it should be mentioned in this review since the hotel as the landlord to it's tenants can demand time restrictions on loud deliveries to accommodate their sleeping guests. The person I spoke with mentioned it's difficult with scheduling since vendors are coming from out of town but no matter-6 am loud noise is not what one would expect.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and I would stay there again. But for now i am waiting on reimbursement of a $35.00 overcharge on the mini bar. I would give the hotel more time before writing this review but Expedia is hounding me to compete it.
Stayed 1 night in Sep 2025

8/10 Good

Harjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, AC was quite noisy though.
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Stayed 1 night in Sep 2025

10/10 Excellent

krystel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Lodge is in a very convenient location, right in the centre of Whistler Village, which is great for visiting the numerous restaurants, which are, literally, seconds away from the hotel. Self-parking was under the hotel, and cost us $34 per night. The hotel is very clean and modern, with lovely staff, who always greet you with a friendly hello. The receptionist who checked us in was great, and gave us a lot of useful information about the hotel, and numerous ideas for spending our time in Whistler. We were a little concerned about noise, being right in the centre of the village, but we were never disturbed, and the hotel itself is very quiet. The only downside is the fan on the air conditioning unit in the room can be very noisy. However, the hotel do supply earplugs! If we were staying in Whistler again, we would definitely opt for the Crystal Lodge!
Stayed 3 nights in Sep 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for Mtn biker. Lifts close by, laundry facilities, bike concierge. Enjoyed my stay there.
Stayed 10 nights in Sep 2025

8/10 Good

Craig

Travelled with partner
Liked: Amenities
Excellent location and amenities for the price. Lounge VERY noisy on Tuesday night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maurita, North vancouver

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
Excellent, clean, no driving based on location and functional.
Stayed 1 night in Sep 2025

10/10 Excellent

Vishal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Crystal Lodge. We had a few queries and requests for our stay prior to check-in and the hotel were prompt to answer and accommodate our request. Fantastic service prior to checking in, during the check-in process and throughout our stay. The rooms were spacious, well presented, clean and very comfortable. We were fortunate to be allocated a room with a balcony and a view, which made our stay even more special. The location of the hotel is in the village centre, within walking distance to the main bars, restaurants and attractions in Whistler. Would 100% recommend staying at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Monica, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Free upgrade
Stayed 1 night in Aug 2025

10/10 Excellent

Terry, grande prairie

Liked: Cleanliness, staff & service, property conditions & facilities
It was safe, quiet and friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Kartik

Stayed 1 night in Sep 2025

10/10 Excellent

Bhavna

Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, lovely area, walkable to all parts of Whistler village. Would recommend and would come again.
Stayed 1 night in Sep 2025

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay for my 50th birthday..the staff are so welcoming..our room was lovely overlooking the pool and golf range .I only have one issue and that was the gym..I could only use treadmill as the bike and step machine were needing to be plugged in which wasn't available ..I would recommend the Crystal
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 3 nights in Sep 2025

2/10 Terrible

Andrew

Stayed 2 nights in Aug 2025