Wicklow Business Hotels

"The property itself is beautiful, and I’m sure the rooms look amazing. However, I couldn’t even get past the check-in. My wife and I flew in on a Wednesday morning and got to the hotel and were excited to check in. I even called the day before and told them I land early and I was told they were most certainly accommodate an early check-in by 11 AM because they weren’t sold out of rooms apparently. Upon arriving, the Front Desk personnel that I worked with was already ignorant, rude, and seemed a bit racially motivated. She immediately said we do not do early check-in until 4 PM, however, after I spoke to her and told her I had already confirmed with someone the night before she went to the back, spoke to whoever she had to and came back and said we have a room that’s in ““ Cleaning stages and will be ready shortly. While that was happening, I asked her if there was an upgrade available to a balcony room she said there was she went over and chatted with another Front Desk personnel and granted me the upgrade for free after the other person said sure this was exciting until she told me that this room two is in Cleaning stages and will be ready by 12 PM to which I was fine with however 12 PM came 1 PM came 2 PM came and still no room then she tells me unfortunately I can’t check you in until 4 PM when I explicitly told her I have a wedding at 3 PM to get to. Instead of explaining to me that my original room I booked was ready to go, which another Front Desk person had told me "

"We stayed for work in a junior suite and were disappointed with the condition of the room. The décor was dated, the furniture was very tired and grubby, particularly the sofa, and the table surface was sticky enough that we had to clean it ourselves. Both bathroom sinks were blocked and required a visit from maintenance. Overall, the room did not meet the standard you would expect from a suite, especially in terms of cleanliness. On a positive note, the pizza we ordered from the hotel’s Italian restaurant was excellent. Unfortunately, breakfast was poor. Service was extremely slow—we waited a long time for tea and coffee—and the sausages lacked flavour. Once again, the table surface was very sticky. The staff throughout the hotel were very friendly, and the hotel is in a beautiful setting with the potential to be something really special. However, given the current condition and lack of care, we would not choose to stay again."

"Came here to see the Hothouse Flowers play but was super impressed with the hotel and grounds. This was a lovely getaway vacation and I highly recommend for a quick trip out of Dublin. Get away from the hustle and bustle. Wonderful lobby area, great breakfast. The spa and pool looked amazing but I didn’t get time to utilize. Maybe next time!"