Skip to main content
Beginning of main content

"Tried to buy water and was asked to pay €7 for a bottle of water. Cocktails are €8. Doesn't add up. Shame as they were doing so well. Greediness eh? " More

By a verified traveller on Fri 25 May 2018

Enter dates to see availability

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€66* Per night/room 30 Apr - 1 May

Penta Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

penta Plus Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at pentahotel Wiesbaden, you'll be connected to a shopping centre and within walking distance of BRITA-Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy local and international cuisine while dining at Hotel Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from BRITA-Arena and a few minutes from Rhein Main Congress Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

pentahotel Wiesbaden ratings based on 5 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for pentahotel Wiesbaden

Everyone (4)
3 out of 5

It's ok

Pros: Decor and breakfast buffet pretty good
Cons: Do not try to capitalise on the fact that there is nowhere around to buy water, etc
Location: nothing
Tried to buy water and was asked to pay €7 for a bottle of water. Cocktails are €8. Doesn't add up. Shame as they were doing so well. Greediness eh?

Posted by on 25 May 2018

Was this review helpful to you?
Comment from Hotel Management

13 Jun 2018 by Patricia

Thank you for your Feedback! We appreciated that you enjoyed the breakfast. I'm sorry for the inconvenience but alcohol is always more expensive than water. Also the bottle is 0.75l. The fact that there are no shops around the hotel is not correct. There is a small shop 200m from the Hotel. Hope you will give us a second chance! Kind Regards, Patricia Pinnau Front Desk

1 out of 5
Sehr ein unfreundliches Personal. Wurden nicht richtig begrüsst, kein Blickkontakt sehr ignorant.

Posted by on 20 Mar 2022

Was this review helpful to you?
Comment from Hotel Management

27 Mar 2022 by Lea

Sehr geehrte Marina, wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen. Herzliche Grüße, Pentahotel Wiesbaden Guest Relations Service

1 out of 5
Ich bin sehr begeistert von den Bettern

Posted by on 12 Sep 2020

Was this review helpful to you?
Comment from Hotel Management

16 Sep 2020 by B. Härtel

Sehr geehrter Gast , Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen. Herzliche Grüße, pentahotel Wiesbaden Guest Relations Service

4 out of 5

Ein Frühstück der Extraklasse !

Total freundliches Team ! Die Bar rund um die Uhr offen - was will man mehr. Der Preis top und dies alles in Zentrumsnähe.

Posted by , from Schleiz, Thüringen on 22 Jan 2018

Was this review helpful to you?
3 out of 5

Preisgünstig und recht zentral gelegen

Pros: Der Eingangsbereich mit Bar, Billardtisch und Playstation und der Essbereich. Frühstück war reichhaltig. Das Personal war durchgängig sehr freundlich.
Cons: Das Frühstück ist zwar gut, aber mit 17 EUR/Person zu teuer. Das Zimmer wurde nicht gemacht. Das Essen im Restaurant war von gemischter Qualität.
Wir waren zwei Nächte im Pentahotel WB. War nicht unser erster Aufenthalt dort, wir waren vor ein paar Jahren schon einmal da. Insgesamt hinterliess das Hotel gemischte Gefühle: einerseits sehr freundliches Personal und lustige und pfiffige Dinge (z.B. die Schilder für die Toiletten, oder die Wände im Essbereich, die liebevoll dekoriert sind), andererseits das Zimmer, das ein wenig in die Jahre gekommen ist. Bei zwei Nächten Aufenthalt hatten wir keinen Room Service, d.h. die Betten wurden nicht gemacht, und wir haben auch keine neuen Handtücher bekommen. Frühstück war sehr gut, aber mE mit 17 EUR/Person überteuert. Wir haben auch zu Mittag gegessen. Der Fisch kam wohl aus der Tiefkühlung; war nicht schlecht, aber auch nicht wirklich gut. Die beste Wahl war der Caesar Salat mit Hühnchenbruststreifen, der war wirklich frisch. Angerichtet war aber alles recht appetitlich. Die Lage ist ein klein wenig abseits in einem Gebiet mit viel Bürogebäuden; mit dem Auto ist man allerdings in 5 min am Hauptbahnhof, so dass ich die Lage als gut empfunden habe. Parkplätze vor dem Hotel waren ausreichend vorhanden, so dass man nicht unbedingt den Hotelparkplatz benutzen muss. Für verhältnismässig schmales Geld war das alles ok und stimmig; es gibt aber sicherlich noch Luft nach oben.

Posted by , from Schweiz on 27 Dec 2016

Was this review helpful to you?

Property Features

Pentahotel Wiesbaden offers its guests a 24-hour fitness centre and in-room fitness. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Vending machine, multilingual staff, and coffee/tea in common area are also featured at the family-friendly pentahotel Wiesbaden. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. A complete renovation of pentahotel Wiesbaden was completed in November 2019. Smoking is allowed in designated areas at this Wiesbaden hotel.

  • 209 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1972
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Wiesbaden Central Station (2.8 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Pentahotel Wiesbaden offers 209 air-conditioned accommodations with free newspapers and designer toiletries. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge available
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • In-room fitness
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Hotel Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pentalounge – On-site bar. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and in-room fitness.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 30 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11.5 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Covered self-parking fee: EUR 18 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR20 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • pentahotel Wiesbaden Hotel
  • pentahotel Wiesbaden Hotel
  • pentahotel Hotel Wiesbaden
  • pentahotel Wiesbaden
  • Wiesbaden pentahotel
  • Penta Hotel Wiesbaden
  • pentahotel Wiesbaden Wiesbaden
  • pentahotel Wiesbaden Hotel Wiesbaden

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.ebookers.ie/Wiesbaden-Hotels-pentahotel-Wiesbaden.h5027-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Wiesbaden-Hotels-pentahotel-Wiesbaden.h5027-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Wiesbaden-Hotels-pentahotel-Wiesbaden.h5027-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.