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Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

4.5 star property

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Photo gallery for Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

Exterior
Property video
Down duvets, free minibar, in-room safe, desk
Sports facility
Sports facility

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive plans available
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Pater Euwensweg 31, Dutch Caribbean, Willemstad
  • Place, Curaçao Museum
    ‪6 min walk‬
  • Place, Rif Fort
    ‪15 min walk‬
  • Place, Queen Emma Bridge
    ‪16 min walk‬
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Multiple Beds, Ocean View

Down duvets, free minibar, in-room safe, desk

Room, Multiple Beds, Ocean View

7.4 out of 10
Good
(47 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Quadruple Room (2 King Beds)

Down duvets, free minibar, in-room safe, desk

Quadruple Room (2 King Beds)

7.4 out of 10
Good
(41 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite

Down duvets, free minibar, in-room safe, desk

Presidential Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 1 King Bed (Penthouse Suite)

Suite, 1 King Bed (Penthouse Suite)

Suite, 1 King Bed (Penthouse Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern bedroom with a large bed, a view of the sky, and a balcony.

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

7.6 out of 10
Good
(91 reviews)
  • Partial ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing, Roll In Shower)

Deluxe Room, 1 King Bed (Mobility/Hearing, Roll In Shower)

Deluxe Room, 1 King Bed (Mobility/Hearing, Roll In Shower)

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(54 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Down duvets, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(60 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The Rif at Mangrove Beach Corendon Curacao All-Inclusive, Curio by Hilton
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  • On private beach
  • Pool
  • All-inclusive plans available
  • Spa
4.0 out of 5, Very good, 1,160 reviews
The price is €289
includes taxes & fees
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The Rif at Mangrove Beach Corendon Curacao All-Inclusive, Curio by Hilton

About this property

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

Spend the day relaxing on Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton's private white sand beach or at a complimentary water park before returning for a meal at one of the property's 7 restaurants.
Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton offers 401 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters. Cable television is provided. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Superior Producer Shipwreck. You'll find features like free WiFi in public areas and free self parking, plus 4 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, a coffee shop, a beach bar, and a swim-up bar
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a 24-hour gym, and volleyball
  • Guests have great things to say about the beach and the helpful staff
  • Just a 2-minute drive from Curaçao Museum and 10 minutes from Curaçao Sea Aquarium
Some rates at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Bring your whole family to Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton for summer fun including 4 outdoor swimming pools, a complimentary water park, and a children's pool.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury property also offers a 24-hour fitness center, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Willemstad property.

Breeze Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Tavern Seafood Restaurant - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Dushi Sushi Club - This theme restaurant serves dinner only. Reservations are required. Open select days.
Cor&Don's BBQ Restaurant - This beachfront restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Ristorante Siciliano - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Breeze Buffet Restaurant
  • Cor&Don's BBQ Restaurant
  • Dushi Sushi Club
  • Ristorante Siciliano
  • Tavern Seafood Restaurant

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Outdoor pickleball court
  • Pilates classes
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Corendon Mangrove Beach Resort
Corendon Mangrove Beach Resort All Inclusive
Mangrove Beach Corendon Curacao All Inclusive Curio by Hilton

Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 591 out of 1607 reviews
Rating 8 - Good. 426 out of 1607 reviews
Rating 6 - Okay. 308 out of 1607 reviews
Rating 4 - Poor. 156 out of 1607 reviews
Rating 2 - Terrible. 126 out of 1607 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alana

Travelled with family
Liked: Amenities
For the price point, I would say that everything was just okay. It's a busy spot, the hotel and rooms are in heavy use, and it shows.
Stayed 7 nights in Jan 2026

4/10 Poor

Sandra g

Liked: Cleanliness, property conditions & facilities
The room was lovely and clean. Housekeeping staff was terrific. However, the folks at the reception area were quite frankly, awful. For this to have been an Autograph Hilton property, the service was abysmal. The front desk wouldn’t even answer the phone when you needed something. Several times I saw folks on their cell phones but wouldn’t answer the business line. Although there was a tremendously large and fresh selection of foods from all over the world in the buffet, it was just ok. Nothing special. The system for a reservation at one of their speciality restaurants - which incidentally is only 4 (Italian, sushi, bbq and seafood), it was nearly impossible to get a reservation. We did secure a dinner in the bbq restaurant and it really was not very good. Same as the buffet. I will say that one girl in the front desk area went above and beyond to secure an electricity converter for us (It should have been highly noted within the ad copy on Expedia that one would be needed) as we needed for a CPAP breathing machine. This resort disappointed me so much I regretted my trip to Curacao as a result. Major disappointment!!! And, they refused to give me Hilton Honors points! Don’t make the same mistake I did and stay here. Vacations are few and far for most of us and I hope yours isn’t a let down just because you chose this resort (which is also adjacent to the Rif, owned and operated by the same folks). FYI… Rif is adults only. Mangrove Beach Corendon is children and adult
Stayed 4 nights in Jan 2026

10/10 Excellent

Yanibel

Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were great! Food was good.
Stayed 4 nights in Oct 2025

8/10 Good

Mariana Braga

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Good hotel with a great location. While some amenities felt a bit dated, the overall stay was pleasant, and the staff was helpful despite being busy at times.
Stayed 7 nights in Jan 2026

8/10 Good

Leslie Jean

Stayed 10 nights in Jan 2026

10/10 Excellent

Cornelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place , nice big room .very nice beach . There should be more staff at the bufet and they should be more polite , Almost every time we had to clean a table so we can sit and eat . But I’ll go again . We really like it .
Stayed 4 nights in Jan 2026

10/10 Excellent

Josefina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The team, the beach, services, all good in general!
Stayed 3 nights in Jan 2026

6/10 Okay

Sandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was hesitant about this trip given the reviews - a balanced review from my opinion: First time to Curacao - Hotel property and rooms were great Liked that everything was close by (restaurants, pool, beach ) Food options were great - restaurants all outdoor vibe - some like it, some don’t - we liked it. Please improve: -Clarity on Rif vs Mangrove rules - never had a consistent explanation from multiple staff or a clear sign (we ate at both properties, but not sure if we are allowed to or not). Each staff we asked gave a different answer. - all the reviews about the staff attitude/morale have merit to it. Of 4 nights there - 2 staff were kind/pleasant. The pool bar staff was especially horrendous. We felt like we were bothering them. Slow service is one thing (which it was) but it seemed like they hated their job. It wasn’t just one or two - it was all expect for one person. - if you’re expecting happy staff that are there to make you feel welcome- not happening, unfortunately. - don’t know if it’s the hotel or a larger issue with wages or a wider systemic problem. Since it was our first time, and I’ve never experienced this in other islands, did a bit of research on the history of the country and visited the museum. Suggest you do the same. It may give you perspective. All said, beautiful country, but probably will not return.
Stayed 4 nights in Jan 2026

6/10 Okay

DENNIS

Liked: Property conditions & facilities
We had a room with a pool on the deck. It was a very nice room. If you are looking for the kind of service you get from most Hilton resorts you can forget that. The food was ok but most of the time the buffet trays were empty.
Stayed 5 nights in Jan 2026

4/10 Poor

Kathryne

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Très déçus de notre séjour. Le personnel n’était pas souriant, à l’exception des deux filles au bar du lobby. Chaque demande semblait déranger. Nous sommes des gens respectueux et ne nous attendons pas à être servis de A à Z, mais un minimum de politesse et de bonne humeur est essentiel. Même nos enfants ont remarqué le manque de sourire des employés, en nous demandant : « pourquoi la madame est toujours fâchée quand on demande une crème glacée en disant s’il vous plaît? » Avant d’arriver, j’avais lu plusieurs mauvais avis concernant le staff et la nourriture. J’ai voulu donner une chance à l’hôtel en pensant que les gens exagéraient, mais malheureusement, ce n’était pas le cas. Les installations sont en mauvais état et manquent clairement d’entretien. Les piscines et glissades d’eau semblent très vieilles et mon enfant s’est blessé sur une tuile brisée, ce qui est inacceptable. Le prix du séjour (6 000 $ pour l’hôtel seulement) ne reflète pas du tout la qualité offerte. La plage est petite, remplie de coraux, et les chaises sont usées. Au bar de la piscine et de la plage, très peu de variété d’alcool. Le buffet est de très mauvaise qualité : majoritairement friture et surgelé. Nous revenions d’Aruba et Bonaire et c’est de loin la pire nourriture que nous ayons vue. Nous avons dû louer une voiture pour manger ailleurs et découvrir de vraies plages, car rien à cet endroit ne représente le vrai Curaçao. Nous ne recommandons pas cet hôtel.
Stayed 7 nights in Jan 2026

10/10 Excellent

aletha blondell

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great welcoming packages. Only suggestion would be to not control thermostat. Room too cold at times.
Stayed 4 nights in Jan 2026

8/10 Good

Rebecca A

Liked: Cleanliness
Disliked: Amenities
This place is just ok. The grounds, pools, rooms everything is nice. Just a lack of pride in service. Which is none. Ridiculous trying to get a dinner reservation. You have to stand in line for an hour. Food is not very good either, or at all. Plus all of this costs more than a vacay anywhere else. I won’t be back.
Stayed 5 nights in Jan 2026

6/10 Okay

Rhona Rebecca

Liked: Cleanliness
Disliked: Property conditions & facilities
I had no ac my entire stay otherwise it was good
Stayed 3 nights in Jan 2026

10/10 Excellent

Anastasia

Stayed 5 nights in Jan 2026

6/10 Okay

Roland W

Travelled with group
Room was in good condition. Didn't always have water in the room which was inconvenient. Air conditioner dripped water. Some staff were less that helpful. Drink service at the pool bar was extremely slow. Dirty dishes and plates were often found around the pool.
Stayed 8 nights in Jan 2026

6/10 Okay

Michele

Travelled with partner
Liked: Cleanliness, amenities
The room had a musty smell to it. The staff at the pool bar ignored you. The staff at the Pastry bar by the lobby were wonderful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Johan

Stayed 3 nights in Jan 2026

4/10 Poor

Oladayo, Parlin

Travelled with group
Disliked: Cleanliness, amenities
I never write reviews. But i had to for this place. The only thing i can say was good is the food. The food was really great. Beside the food EVERYTHING else was horrible from room service, to getting towels, to being able to make reservations to the Resturant’s. I would never stay here again
Stayed 4 nights in Jan 2026

8/10 Good

Laura, Chaguanas

Stayed 2 nights in Jan 2026

6/10 Okay

LaTanya

Travelled with family, Travelled with group
Liked: Cleanliness
Came to this resort for my BFF 55th Birthday. Upon arrival we were greeted by Edwin one of the front desk staff. He was very pleasant and helpful. Once we got to our room I was greeted with the fresh smell of a clean room. There was a nice welcome letter with a nice cheese platter. Day 2 was when we realized how under staffed they are. In my group it was 17 and the only time we were all together was on an outing or at dinner. This resort is very UNDER STAFFED and it shows. There were a few staff members that seemed more pleasant than others (mainly the women were rude). When we asked if there were any staff that walked the pool/beach area to ensure the guest are taken care of and I was looked at like an alien. However on the 4th day of our 6th day we inquired about bottle service since we were all at the pool for the day and Maxi was the best. She made sure to check on us which was to me a HUGE PLUS. Breakfast buffet the same as any other all inclusive resort nothing special. Specialty restaurants no big hype. The BBQ spot is ok for those that eat meat. For those that don't is hard to get something to eat that hasn't been cooked on top of beef and pork. When my travel partner asked for her room to be cleaned while we were gone tor the entire day the room was NEVER cleaned. She phoned and an hour later they sent a pregnant lady to clean.(SMH). There were 2 bartenders that we nicknamed M&M they were GREAT. I have a lot to say but this won't allow me to type too much.
Stayed 5 nights in Jan 2026

4/10 Poor

Saba

Liked: Property conditions & facilities
Disliked: Amenities
Disorganized in every department and lazy staff. King bed is 2 twins next to each other. Rooms are surface cleaned; saw same junk food in hallways/staircase for over a week. Hard to check in or get a restaurant reservation; mayhem. Can’t even be seated at the reservation time they’re too overwhelmed. Staff constantly on phones and eating behind food counters; this is not what I took time off for to stand at the counter for 20 minutes before being served or seated. Buffet not cleaned timely and waiting while staff standing there. I cleaned my own table. Buffet full of horse flies on food but decent tasting. What type of pool bar runs out of pina colada? Pretty place but service not good at all. The only pleasant people were the ladies at the scuba shack (Liz and Christina are amazing) otherwise do not rely on a smile from anyone. Ask staff where things are they don’t know. So what do they know? Poor training in all topics; cleaning, customer service and food sanitation. Beach was nice but all rocks and no service. Awful WiFi. Great resort for kids however.
Stayed 6 nights in Jan 2026

6/10 Okay

Russell Everett Woods

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. My only issue was booking any restaurant other than buffet. When we checked in we were told you have to go to the 3rd desk and book only the day before. Turned out it was desk 2 and Everyday we attempted as soon as it opened 10am and was told they were booked up already. On the last day another person staying told us you can scan the menu barcode on this desk and book from there. Staff never told us this even the lady at the desk. This was the only issue we had but it is a decision maker for future stays elsewhere. We had what was supposed to be a deluxe king room, it was just another king bed room. It was next to a small pool and that wasn’t very busy.
Stayed 4 nights in Jan 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Most of the staff was good but there were a few that seemed annoyed every time we asked for a drink or something.
Stayed 5 nights in Jan 2026

4/10 Poor

Nakia D James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be categorized as "all inclusive" because it does not provide all-inclusive services. This location should be categorized as "self-service" because the Hilton provides access to food and watered-down drinks all day but everyone is required to get their own food and alcohol. I was surprised and disappointed to learn that there was no pool or beach service - I was required to get up and walk to the lobby bar (from the pool) or walk to the pool bar to request a drink. Unfortunately, the staff are not service-centered so each member of my 17 person group had to wait to be served for longer than 7 mins for simple drinks. The pool bar staff spent more time talking to each other than delivering great service to guests. When I asked questions about the liquor-type (well or brand), their responses were dismissvie and rude. I would not recommend this property for anyone in my family or network. After being frustrated with the service level we received, I reached out to the head of F&B (Grec) to share our disappointments. Grec worked hard to secure reservations at the speciality restaurants to improve our stay which helped. Our day experiences were horrible. We travel at lesat 2x per year as a large group and expect to receive service aligned with our price-point. The Hilton should be ashame of its corporate brand to run this property so poorly. Edwin and Shana (front desk and guest services) worked hard to improve our stay but it didn't erase disasppointment.
Stayed 5 nights in Jan 2026