Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Lobby
Exterior
Terrace/patio
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
301 N Water St, Wilmington, NC, 28401
  • Place, Riverwalk
    ‪1 min walk‬
  • Place, Cape Fear Community College
    ‪3 min walk‬
  • Place, Wilmington Convention Center
    ‪6 min walk‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(60 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(61 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Historic View)

8.0 out of 10
Very good
(57 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, River View

8.4 out of 10
Very good
(38 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Bridal)

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Historic View)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.4 out of 10
Very good
(11 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco hotel with airport shuttle service and a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Board & Barrel
  • Full breakfast served weekends for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Riverwalk and 3 minutes by foot from Cape Fear Community College
  • Free airport shuttle service
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.
Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 723 out of 1417 reviews
Rating 8 - Good. 316 out of 1417 reviews
Rating 6 - Okay. 199 out of 1417 reviews
Rating 4 - Poor. 101 out of 1417 reviews
Rating 2 - Terrible. 78 out of 1417 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Disliked: Staff & service
The only reason I chose this
Stayed 1 night in Sep 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming from the moment we stepped into the hotel. They accommodate to an issue we had and took care of it right away. The hotel is beautiful, the view of the river walk was to die for. The hotel has different locations to exit and enter the building making it easier to get to the river walk and parking lot. There is not one bad thing I can say about this hotel. I’ll definitely be back to Wilmington and will sure be booking with them again. Highly recommend staying here for leisure or business.
Stayed 4 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Ron

Travelled with partner
Disliked: Cleanliness
I’ll never stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Richard, Huntersville

Travelled with family
Liked: Amenities, property conditions & facilities
Windows were dirty which hindered an otherwise good view.
Stayed 2 nights in Sep 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The hotel was in a great location and we had a lovely view of the river and the Battleship North Carolina from our room window. The staff was nice, although I was tickled when no one could direct the guest in front of me in line to the appropriate conference room (3 staff had no idea where to send her). But my rating is lower because the bathroom in our room left much to be desired. It was very small and not very clean. Visible dirty handprints on the walls and doors, stains on the towels, and layers of dust on the bathroom fan, which was easily within reach of the cleaning staff. Also, the faucet was weirdly low and you could barely wash your hands in the sink. The bathroom just gave me the ick. Plus, their parking prices are high considering there is public parking directly across the street for much less money. Overall, I would probably not stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Kiara

Travelled with partner
Liked: Staff & service, amenities
My only complaint would be for the amount of money you pay to stay here, parking should be free with your stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super easy to find, check-in was easy and parking was right there on location. We were just a bit disappointed because of all the work going on in the area. We thought we'd be able to walk south along the Riverwalk to the Live Oak Pavilion but weren't able to due to construction. No biggie, we're still planning to come back for a longer visit. The hotel is close to shopping and the spot was super convenient and hotel staff was friendly and accommodating. Great location, took a quick trip over to Wrightsville Beach and checked out UNCW while we were there too. Loved the bagel joint across the street and the beautiful sunsets each night, would definitely recommend this place!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Boardwalk was very accessible
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Bichson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dislike long check in lines and no coffee pot in room
Stayed 1 night in Sep 2025

2/10 Terrible

albert

Stayed 1 night in Sep 2025

6/10 Okay

Harry

Liked: Cleanliness, property conditions & facilities, room comfort
Very noisy at check in
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located and the staff was extremely courteous.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angel Dominguez

Stayed 1 night in Sep 2025

6/10 Okay

Nisa

Disliked: Property conditions & facilities

Won’t be back

For this to be a four star hotel I was not impressed. Hotel room floor had crumbs and dust bunnies around the bed. Carpet in hallways was dingy and smelly. Bar area felt like it was 20 degrees. We couldn’t enjoy our meal.
Stayed 2 nights in Sep 2025

8/10 Good

cheryl

Stayed 3 nights in Sep 2025

8/10 Good

Kermecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable room. Bathroom sink just isn’t practical and our shower handle plate was loose and swinging. Otherwise nice for the price. It’s right on the waterfront
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Stayed 1 night in Sep 2025

10/10 Excellent

Jonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay due to previous experience, waterfront, and shopping
Stayed 1 night in Sep 2025