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Aparthotel

Mantra Wollongong

Property class: 4.5

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Photo gallery for Mantra Wollongong

View from room
Lobby sitting area
Exterior detail
Two Bedroom Deluxe with Balcony
32-inch LCD TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6-10 Gladstone Ave, Wollongong, NSW, 2500
  • Place, Wollongong Hospital
    ‪5 min walk‬
  • Place, Crown Street Mall
    ‪9 min walk‬
  • Place, WIN Entertainment Centre
    ‪17 min walk‬
  • Airport, Shellharbour, NSW (WOL)
    ‪16 min drive‬

Room options

View all photos for One Bedroom Superior Apartment with Balcony

32-inch LCD TV with cable channels, TV

One Bedroom Superior Apartment with Balcony

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Superior Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

One Bedroom Superior Apartment

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Apartment

One Bedroom Deluxe Apartment

One Bedroom Deluxe Apartment

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Superior Apartment with Balcony

Two Bedroom Superior Apartment with Balcony | Living area

Two Bedroom Superior Apartment with Balcony

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Two Bedroom Deluxe with Balcony

32-inch LCD TV with cable channels, TV

Two Bedroom Deluxe with Balcony

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Superior One-Bedroom Apartment

  • Sleeps 2

1 Bedroom Deluxe Apartment 1 Queen Bed With Balcony

  • Sleeps 2

1 Bedroom Superior Apartment 1 Queen Bed With Balcony

  • Sleeps 2

View all photos for One Bedroom Standard Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

One Bedroom Standard Apartment

  • Sleeps 2

View all photos for Two Bedroom Superior Apartment

Interior

Two Bedroom Superior Apartment

  • Sleeps 4

View all photos for Two Bedroom Deluxe Apartment

Bathroom

Two Bedroom Deluxe Apartment

  • Sleeps 4

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About this property

Mantra Wollongong

This smoke-free aparthotel features self parking, laundry facilities, and express check-in. WiFi in public areas is free. Other amenities include express check-out. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Mantra Wollongong offers 42 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Wollongong aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Mantra Wollongong. During your stay, you're just a quick walk from Crown Street Mall. You'll find features like free WiFi in public areas, plus laundry facilities and self parking (surcharge). Built in 2008, this luxury aparthotel has 42 apartments on 7 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a living room
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • Within a 10-minute walk of Crown Street Mall and Wollongong Hospital
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mantra Wollongong offers its guests laundry facilities, express check-in, and express check-out. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Wollongong aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable channels

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 25 kg per pet
  • Fee: AUD 50 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Phone
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Fishing nearby
  • Golfing nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 42 units
  • 7 floors
  • Built in 2008

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Sunday - Thursday (8:30 AM - 9:00 PM) and Friday - Saturday (8:30 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk, lockbox

Pets

  • Pets: AUD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 15 per day (in/out privileges)
  • Pet fee: AUD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: AUD 100 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:30 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Onsite credit card payments are subject to a surcharge of 1.10% for Mastercard, 1.25% for Visa, a 3.35% for American Express or JCB, and a 3.50% for Diners Club.
Property Registration Number 2500
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This aparthotel caters to LGBTQ+ guests.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Aparthotel Wollongong
Wollongong Best Western
Best Western City Sands-Wollongong Golf Club Hotel Wollongong
Mantra Wollongong Apartment
Mantra Wollongong
Mantra Wollongong Aparthotel
Mantra Wollongong Wollongong
Mantra Wollongong Aparthotel Wollongong

Mantra Wollongong Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 667 out of 1644 reviews
Rating 8 - Good. 552 out of 1644 reviews
Rating 6 - Okay. 258 out of 1644 reviews
Rating 4 - Poor. 105 out of 1644 reviews
Rating 2 - Terrible. 62 out of 1644 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jane

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was….. dirty. A very tired old room. Old food in the drain in the sink, stains all over the carpet. The sheets were nice and clean, parking was good, friendly helpful staff. But for the price of the room for one night didn’t match the standard of the room.
Stayed 1 night in Jan 2026

2/10 Terrible

Judy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, dust was everywhere. The walls had scuff marks and the room smelled stale. Very disappointed. Not worth the cost at all and was very surprised that Accor would have a property at this low standard. Only one old air conditioning unit in the living room, and old fans from kmart in the room which were damaged.
Stayed 1 night in Jan 2026

8/10 Good

Laura, St clair

Stayed 2 nights in Jan 2026

10/10 Excellent

Francine

Stayed 3 nights in Jan 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious & quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Estrellita

Liked: Cleanliness, amenities, property conditions & facilities
yes room is spotless, staff very nice helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Emma

Travelled with family
Staff were lovely room is quiet out dated and run down but comfortable enough for a weekend stay
Stayed 2 nights in Jan 2026

2/10 Terrible

Matthew

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. There was built up thick dust on the TV cabinet. Bed was uncomfortable, The balcony looked like it hadn’t been cleaned ever, there were multiple red back spiders and cob webs along the balcony edge which my toddler almost grabbed, the lift kept breaking down and would take forever. Shower was dirty and shower head kept falling off, Service not great, do not recommend!
Stayed 2 nights in Jan 2026

6/10 Okay

Anthony

Travelled with family
Liked: Amenities, property conditions & facilities
The only real problem with the hotel at the moment and for a while yet by the look of it was that there was a construction site right next door and it started very early in the morning. Not very relaxing . The room ok clean wise could have been better. Staff were good
Stayed 1 night in Jan 2026

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room & staff were good. Only one elevator for the whole building which was very slow. There was also a building site in the adjoining block.
Stayed 1 night in Jan 2026

8/10 Good

Christian

Stayed 2 nights in Dec 2025

2/10 Terrible

JARIN

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room smelt like seafood (? Previous tenant) and the dishes were left unclean with food on them. Would not stay again
Stayed 2 nights in Dec 2025

8/10 Good

Antonia

Stayed 1 night in Dec 2025

10/10 Excellent

Deshan

Stayed 1 night in Dec 2025

4/10 Poor

Jonas

Travelled with family
microwave not working. too hot inside the room. can only feel the aircon in the lounge. didnt have atleast ceiling fan inside the room. rooms not soundproof. loud noises of cars outside the streets at night too distracting.
Stayed 2 nights in Dec 2025

8/10 Good

Lexi, Cronulla

Travelled with family, Travelled with pets
Disliked: Amenities
They don’t move the blinds to clean so there was dead bugs by the windows and under the bed was very dirty. Needs a Reno and a good clean! Spacious though and good if you have a dog.
Stayed 1 night in Dec 2025

4/10 Poor

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Room dated, worn paint and smelt of seafood from previous guest. General rubbish and untidiness in the hallways leading to room from lifts. However the bed was comfortable.
Stayed 1 night in Aug 2025

4/10 Poor

Isadora

Liked: Cleanliness
Disliked: Amenities
Far from a 4-star hotel. Everything is old and in very poor condition. The carpet smells like sweaty feet, the microwave is yellowed and doesn’t even work, and the fridge is damaged. They even have on-site parking and still dare to charge us per night.
Stayed 2 nights in Nov 2025

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Beds were comfy. Good room amenities, parking & location. But the room smelled extremely bad. We had to sit outside. Asked for a room change but they were fully booked. I had to request an air-freshener & they have me a spray bottle which said it was floor cleaner. Unimpressed & won't be back.
Stayed 1 night in Nov 2025

6/10 Okay

Tanja

Travelled with family
Disliked: Property conditions & facilities
Although clean the rooms need renovations. Painting, regrouting, changing vanities, etc. looks very tired. But apartment is spacious, with a balcony. in an ok location. Building site next door so may be noisy during the week.
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

cassandra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Amenities, property conditions & facilities
Just stayed one night,shower needed better cleaning as some mould visible, rest of apartment could not fault very spacey and clean
Stayed 1 night in Oct 2025

8/10 Good

rena

Stayed 2 nights in Oct 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very disappointing. Has not been maintained or cleaned. Ripped curtains throughout old furniture with scratches dirty bathroom. No breakfast facilities. Charging top dollar. Not up the Accor standard. Makes me think twice about booking any of their other hotels.
Stayed 1 night in Oct 2025