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Jinmao Hotel Xi'an Downtown

4.0 star property

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Photo gallery for Jinmao Hotel Xi'an Downtown

Rooftop terrace
Creator video
270° Panorama Suite
Bar (on property)
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

View in a map
No. 36, Zhuba City, Beilin District, Xi'an, Shaanxi, 7100012
  • Place, Xi'an City Walls
    ‪1 min walk‬
  • Place, Xi'an Bell Tower
    ‪10 min walk‬
  • Place, Great Mosque of Xi'an
    ‪10 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 270° Panorama Suite

270° Panorama Suite

270° Panorama Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

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About this property

Jinmao Hotel Xi'an Downtown

Art Deco hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Jinmao Hotel Xi'an Downtown offers 160 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Jinmao Hotel Xi'an Downtown, you're just a quick walk from Xi'an City Walls. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Xi'an City Walls and 8 minutes by foot from Xi'an Bell Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. A fitness center, a library, and a vending machine are also featured at the business-friendly Jinmao Hotel Xi'an Downtown. Self parking is free.

This 4-star Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Jinmao Hotel Xi'an Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 to 58 for adults and CNY 29 to 58 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,292 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jinmao Hotel Xi'an Downtown

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58 to 58 for adults, and CNY 29 to 58 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jinmao Hotel Xian Central
Jinmao Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel
Jinmao Hotel Xi'an Downtown Xi'an
Jinmao Hotel Xi'an Downtown Hotel Xi'an
Jinmao Hotel Xi'an Downtown ( Bell Drum Tower)
Jinmao Hotel Xi’an Central (Former Citadines Center Xi’an)
JinMao Hotel Xi’an Central (Former Citadines Xi’an Center)
Jinmao Hotel Xian Drum Tower(Former Citadines Center Xi’an)
Jinmao Hotel Xi’an Drum Tower(Former Citadines Center Xi’an)

Jinmao Hotel Xi'an Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 108 reviews
Rating 8 - Good. 23 out of 108 reviews
Rating 6 - Okay. 4 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Huynh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location l, close to many activities.
Stayed 3 nights in Jun 2025

10/10 Excellent

DR HAKIMUDDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel with best staff

Excellent staff who very kindly gave us a late check out
Stayed 2 nights in Jun 2025

10/10 Excellent

hector

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cherrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel in a great location. Breakfast is awesome too. Downstairs is the Zhubashi Night Market. Across the street are fruit shops, drink shops, restaurants and convenience stores. Just down the street, just a block a way, is the Xi'an Drum Tower. Behind the Drum Tower, is the Beiyuanmen Night Market (Muslim Street/Muslim District), Xi'an biggest night market. Within the meandering side streets of the Beiyuanmen Night Market is the Great Mosque of Xi'an. The Xi'an Bell Tower is about 10 minutes walk away. The Xi'an Wall is about a 20 minutes walk. It is a super convenient. The hotel breakfast is solid. There is a chef station that will custom make you dumplings, noodles and eggs. While the Western fare is pretty basic, there is a huge variety of Chinese breakfast: White and millet porridge, chow mien, yiow tiew, pickles stirfried veggies (so good), baos, tea egg, soy milk, yogurt drinks and so much more. There are a few down sides, but not enough to give it less than 5 stars. There is no bar on the roof top, but you can still visit it. It offers a breathtaking view of Xi'an's skyline; especially at night. The AC is not cold enough, but this is typical of climate control in Xi'an (even when you go to the fanciest malls). It's cooler than the outside, but not as cold as I was accustomed to in the U.S.
Stayed 6 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Orlenda

I think the staff was really helpful and the hotel location is amazing. It is walking distance from a few attractions and plenty options for food establishments
Stayed 2 nights in May 2025

10/10 Excellent

Donna, Chandler

Stayed 1 night in May 2025

10/10 Excellent

Tran Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel can use some updating, gym was small. Area we convenient and close to a lot of food options
Stayed 3 nights in Apr 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Highly recommended
Stayed 3 nights in Apr 2025

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff friendly. A good sized room and bathroom. Breakfast was good with a variety of Chinese and western options. The location is excellent, a few minutes walk from both the Bell and Drum towers and the main streets. I have marked this as 4* because the details clearly advertise a roof area and bar. While this was accessible there was nothing up there except a few bar stools. There was no bar and no other seating which was a real shame.
Stayed 3 nights in Apr 2025

8/10 Good

Argyro

Liked: Cleanliness, staff & service
Nice hotel. Good size room for my husband, my son and I. Breakfast was a bit basic. Good location.
Stayed 2 nights in Apr 2025

8/10 Good

Liam

Stayed 3 nights in Mar 2025

10/10 Excellent

Beverly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room and great location. They have full size cribs for babies. We had a great stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the tour agent located on property who helped organise the excursions for us. The property is also located near a lot of food in walking distance.
Stayed 3 nights in Mar 2025

8/10 Good

Zhaoyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway station. In the city center walking distance to the restaurants and shopping center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, staff, and location

Fantastic hotel. The location was great for exploring both the Muslim Quarter and the wider city. The room was very spacious and the beds were extremely comfy. The breakfast and evening food was a real bonus but a special mention goes to Anna who was lovely and helped us each day. While we had already booked tours and trips, Anna can also book those for you if you dont want to pre-plan. Xi'an is a lovely city - much more than the terracotta warriors (although these were, of course, amazing). Highly recommended - I'd definfitelt stay here again if I'm back in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to everything but quiet and comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Sai Ching

Travelled with family
Liked: Amenities, property conditions & facilities
Great price and love the surroundings. Easy to look for dining places.
Stayed 6 nights in Jan 2025

8/10 Good

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
After an exhausting day of travel, we finally checked-in at about 3am. Unfortunately, the lift broke down while we are in the lift with our luggages. The service team did rescue us after about 30 minutes. We were lucky there were staff at 3am in the morning. The hotel lift needs urgent servicing. Otherwise, the location and overall experience was good. Breakfast was very limited.
Stayed 20 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The key point is - We would definitely stay at this property again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ernesto

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kim Wui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfy hotel

Hotel staffs are very friendly, caring and helpful. Location is just 500m south of Drum tower with eateries just outside the Hotel. Hotel even provides (simple) breakfast, and light dinner.
Stayed 7 nights in Nov 2024