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XY Hotel Xi’an Bell Tower

4.0 star property

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Photo gallery for XY Hotel Xi’an Bell Tower

Lobby sitting area
Hallway
Elegant Lady's Double Room | Bathroom sink
Verandah Double Room
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No.130 East Main Street, Beilin District, Xi'an, Shaanxi, 710000
  • Place, Xi'an City Walls
    ‪6 min walk‬
  • Place, Xi'an Bell Tower
    ‪2 min drive‬
  • Place, Xi'an Jiaotong University
    ‪2 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪32 min drive‬

Room options

View all photos for Art Twin Room

Minibar, in-room safe, desk, blackout curtains

Art Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Design Double Room

Design Double Room

Design Double Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elegant Lady's Double Room

Elegant Lady's Double Room

Elegant Lady's Double Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Verandah Double Room

Verandah Double Room

Verandah Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Smart Family Room

Smart Family Room

Smart Family Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Romantic Lovers Double Room

Romantic Lovers Double Room

Romantic Lovers Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Hantang Inn Hostel Xi'an
Xi’an City Center
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
4.9 out of 5, Exceptional, 23 reviews
The price is €70
includes taxes & fees
1 Jul - 2 Jul
Hantang Inn Hostel Xi'an

About this property

XY Hotel Xi’an Bell Tower

Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room.
XY Hotel Xi’an Bell Tower offers 92 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at XY Hotel Xi’an Bell Tower, you're connected to a shopping center and just a quick walk from Chang'an Qishi Museum. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • 9 minutes by foot from Xi'an City Walls and a 3-minute drive from Xi'an Jiaotong University
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly XY Hotel Xi’an Bell Tower. Free self parking is available.

This 4-star Xi'an hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.
Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast only.
Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: CNY 20 for adults and CNY 20 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • Lift

More

  • 7 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CNY 20 for adults and CNY 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

XY Hotel Xi’an Bell Tower Xi'an
XY Hotel Xi’an Bell Tower
XY Xi’an Bell Tower Xi'an
XY Xi’an Bell Tower
Xy Xi’an Bell Tower Xi'an
XY Hotel Xi’an Bell Tower Hotel
XY Hotel Xi’an Bell Tower Xi'an
XY Hotel Xi’an Bell Tower Hotel Xi'an

XY Hotel Xi’an Bell Tower Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 68 reviews
Rating 8 - Good. 18 out of 68 reviews
Rating 6 - Okay. 10 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 4 out of 68 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ruth Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t trust this hotel or hotels.com

Showed up at the hotel with a prepaid reservation and found a note on the door saying closed for renovations. Hotels.com was no help and refused to refund my money.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
We turned up and property had sign o front door saying closed for renovation. We booked this well In advance and no one advised us? Was a nightmare trying to get around the city with all our luggage and find another hotel.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
部屋が狭いし、風呂場とベッドルームがカーテンでの仕切りで、シャワーを浴びた後は湿気が残り、蚊がいる。フロントの連絡もスマホのチャットを使っての連絡で素早い対応がない。髭剃りも、お茶、インスタントコーヒーすら置いてない。最悪です。
Stayed 5 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great the room was so nice and we love the style of the room. They made our stay so wonderful thanks again for that!
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y agradable

Un hotel comodo para llegar con familia, amplio y limpio, atento su personal, cerca del metro y bus. H Garantía de excelencia
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Value

The hotel is in a good location, very close to the subway and lots of local restaurants. The hotel rooms are a little quirky as the shower and bathroom are all glass with just some frosted stickers over the glass.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tina del baño tenia fugas. Seria bueno checarla
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Looked great. Air conditioning didn’t work. Twin room was designed more for couples than for friends with no bathroom to get dressed in, had a wet room shower and had to get dressed in the separat toilet.
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

住过的最差的酒店

去西安出差，看这家评价还行就订了，没想到我这个经常出差的老司机也走了眼。 这个酒店主打高科技智能，然而相关设施设置很不方便。入住后让我用手机拍了个二维码，到房间门口扫描二维码开门。听来简单，但扫描时一是反应并不灵敏，要把手机上下对准扫半天才能有反应，二是必须把手机打开，还得把显示亮度调到最强。进房间后只有门口有灯，到生活区后想开关灯只能打开该酒店公众号，调出智能家居操作页面方可控制灯光，半夜要上个洗手间啥的还得先打开手机开灯，对于我这种有睡觉关机习惯的人很不便。 酒店服务差。因为次日我有重要公务活动，七点多回到房间准备早早洗澡睡觉。放了半天洗澡水都不出热水。因为房间不设置座机，我只好用手机给前台打电话，前台答复说是酒店热水由市政供应，所以比较慢，需要连续放十分钟以上方可，我惊呆了，问前台这多浪费水呀！前台说就是这样，他们没办法。我只好一直放了十几分钟水，但仍然没有热水，再打电话，前台叫客房服务员来看了一下，又找了一位师傅来修，修的过程中我听师傅之间的对话了解到，原来是因为什么水管坏了所以没有热水。师傅走了后开了不到一分钟，洗澡水就热了，我非常生气，如果这么快就热了，那么之前前台说的放水十分钟才能热是什么意思呢？是让我觉得热水没戏干脆随便对付一下就算了吗？这是公然的欺骗！把顾客当傻子呢！ 房间隔音差：我一共住了两晚。第一晚附近有施工，关窗跟不关窗没有区别。第二晚半夜十二点，该店的机器人送隔壁客人进房间，声音很大，把我吵醒。 其他房间和服务方面的问题：修洗澡水的师傅修理时将房间里的毛巾和靠垫作为辅助工具，用完后随手扔下不处理；电视是网络电视，经常卡死；房间只有一个外置立式衣架，在西安这种灰尘大的城市把衣服晾出来就是找死。 这种打着所谓高科技智能的营销噱头，实际给客人带来大量不便的酒店还是不要再办下去了。XY酒店一生黑。
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay for the price

Friendly and helpful staff, good location and within walking distance to shopping, eatery, metro and attractions
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral gelegenes und neues Hotel

Das Hotel liegt innerhalb der historischen Stadtmauern, also zentral, wobei der Glockenturm fußläufig erreichbar ist. Das Hotel ist sehr neu und die Zimmer sehr sauber. Das Frühstück ist nicht so gut, weil das Angebot sehr eingeschränkt ist. Das Personal war sehr freundlich und hat uns geholfen, weil die gebuchte Zimmerkategorie offensichtlich nicht mehr frei war. Das hat aber länger gedauert, auch weil die Fremdsprachenkenntnisse (Englisch) des Personals eingeschränkt sind. Dafür waren die uns überlassenen Zimmer dann doch der Kategorie entsprechend und geräumig.
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
優點：wifi不用大陸手機認證，一般遊客都不會漫遊，如用手機認證，遊客如無wifi可 用 。 缺點：1熱水時有時無2房內無電話與櫃台連絡3洗手台排水不良
Stayed 10 nights in Dec 2018
Verified

6/10 Okay

Y

Liked: Room comfort
衛生紙不夠用，第一天晚上就用完了，第二天換了也衹是別人用剩了的半卷，用到早上也用光啦!第三天終於有新的一卷。房間也不放一卷備用，拉肚子怎麼辦? 去機場也不肯幫忙叫計程車，要客人自己出門口找車，零下的氣溫啊! 地點還算方便，近巴士站，去景點換乘也快
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful! The staff is very nice!!
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is as advertised. Comfortable and nice. The view from the room wasn't the best as a new hospital is now being built right in front of our room but everything else was great!
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
樓下就有巴士站，交通方便 前台有禮貌，服務良好 房間的沐浴間沒有掛衣服的地方
Stayed 5 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Rapporto qualità prezzo molto vantaggioso, camera carina, letto comodo. Posizione abbastanza centrale ben servita da autobus. Purtroppo il personale non parla UNA che sia una parola di inglese e si è dimostrato anche infastidito dalla richiesta di informazioni su spostamenti, cambio valuta e altro. La colazione non è compresa e la graziosa caffetteria è risultata chiusa alle ore 8,30 anche se un bel cartello annunciava la colazione dalle 7 alle 9. Insomma, struttura da tenere in considerazione ma rapporto piuttosto faticoso con il personale
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable and the room was a good size! We learned by day 2 that to get the shower warm you have to let it run for at LEAST 10 minutes beforehand... perhaps this was because it was very cold when we were there, or trying to shower during peak times, but something to be aware of nonetheless. Staff were nice and helpful, but don’t bother with the breakfast they offer.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Tattooedmom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So it’s not what we would consider a five star property. But the rooms are great, the beds are comfortable and the staff is very sweet. Mind you,you are in China it is a different culture and this is not a hotel for people that don’t travel extensively. The concierge does not speak a lot of English but he does have a translator on his phone. Great location for walkers and tons of buses
Stayed 9 nights in Nov 2018
Verified

6/10 Okay

YM

Disliked: Cleanliness
The water that comes out from the tap is brownish. Intended to get a room with bathtub to soak in and obviously I wasted my money due to the brown water. This is a very old hotel that's refurbished nicely but they need to maintain it. It seems to be going downhill pretty quickly. It's 2km from the bell tower and not walkable due to the road conditions and major redevelopment happening. Saving grace was the Internet dramas that we binge watched instead of soaking the bath-tub.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Sophie

Liked: Staff & service
Disliked: Amenities
This hotel is def not 4 star. We stayed at this hotel in November and there was no heating. We were freezing in our room. The staff said they can only turn the heat on starting November 15th. There's a washer but no dryer.. so.. not too sure how we were supposed to dry our clothes as the room was super cold.. Hotel is not close to the metro neither. Carpet in the room had a smell too..
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Alice

Hotel staffs are helpful. It is in a good location and easy to find.
Stayed 7 nights in Nov 2018
Verified

8/10 Good

Teik Yong

Liked: Cleanliness, staff & service, room comfort

Relatively innovative hotel but need improvements

Location was good, near the town centre and lots of malls nearby. Had issues with hot water for 2 morning which really dampen the mood and some rooms are above the kitchen of a restaurant so the smell is bad. Positive things are that the "Smart" factor is there, robot to bring you to room, able to enter room with wechat and control all the lighting from your handphone
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の設備も良く、映画等も楽しめ、快適な宿泊が出来ました。部屋内に冷蔵庫があれば完璧です。機会があればまた宿泊したいホテルでした。
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Eyal

wonderful hotel

a very clean and nice hotel, rooms are large, on the main street near the old city wall shopping malls one and two bus stop from the hotel (15 to 20 min walk). The TV had a lot of chanel option in English.
Stayed 2 nights in Sep 2018