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The Riverside Phoenix

4.0 star property

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Photo gallery for The Riverside Phoenix

A traditional building with a tiled roof, wooden balconies, and a street view.
A hotel room with a TV, two beds, a desk, and a window with curtains.
A modern hotel interior with a glass railing staircase, potted plants, and a sign welcoming guests.
An outdoor seating area with tables and benches, string lights overhead, and a variety of plants and decorations.
A modern staircase with glass railings and potted plants.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
3rd Floor, Hongqiao East Road Commercial Street, Tuojiang Town, Xiangxi, Hunan, 416200
  • Place, Fenghuang Ancient Town
    ‪1 min walk‬

Room options

View all photos for Comfort Twin Room, City View

A hotel room with a TV, two beds, a desk, and a window with curtains.

Comfort Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room, City View

A modern hotel room with a large bed, a desk, a TV, and a painting on the wall.

Luxury Double Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room, City View

A hotel room with a TV, two beds, a desk, and a window with curtains.

Luxury Twin Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Twin Room, City View

A hotel room with a bed, a desk, a chair, a TV, and a plant.

Family Twin Room, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

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About this property

The Riverside Phoenix

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
The Riverside Phoenix offers 41 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Memory foam beds feature premium bedding. A pillow menu is available. 35-cm LCD televisions come with cable channels.

Bathrooms include slippers and children's slippers. This Xiangxi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at The Riverside Phoenix, you're just a quick walk from Fenghuang Ancient Town. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Fenghuang Ancient Town and 5 minutes by foot from Huilongge Diaojiao Building
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at The Riverside Phoenix. Free self parking and valet parking are available.

This 4-star Xiangxi hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
The Riverside Phoenix has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Private bathroom
  • Slippers

Entertainment

  • 35-cm LCD TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Riverside Phoenix

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

The Riverside Phoenix Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super recommend. Location is the best by far. Rooms big and very new. But over all that the staff was so amazing. We just left and would love to come back. Our son forgot his backpack in the train station and the manager was so helpful with all the calls. And after police helped us find. We are in love with China.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecta la ubicación y era cómoda las camas. El hotel está en un segundo piso por escalera. El personal fue muy amable y no me dejó cargar mis maletas. Pero es una realidad no tiene ascensor
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ana P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo bom atendimento
Stayed 1 night in Jun 2026