Crowne Plaza Xiangyang by IHG

4.5 star property

Choose dates to view prices

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Separate bathtub and shower, rainfall showerhead, free toiletries

Standard Room, 2 Single Beds (High Floor)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Club lounge access

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Dining)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Living Dining)

Suite, Multiple Beds (Living Dining)

Suite, Multiple Beds (Living Dining)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

1 bedroom, minibar, in-room safe, desk

Standard Room (Upgraded)

  • Sleeps 3
  • 1 Twin Bed

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About this property

Crowne Plaza Xiangyang by IHG

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
Crowne Plaza Xiangyang by IHG offers 292 accommodations with minibars and safes. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Crowne Plaza Xiangyang by IHG, you'll be within walking distance of Zhuge Liang Square. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the indoor pool
  • Indulge with body wraps, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from Zhuge Liang Square and a few minutes from Xinhua Park
  • Airport shuttle service available for a fee
Crowne Plaza Xiangyang by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 13 meeting rooms. A fitness center, spa services, and a vending machine are also featured at the luxury Crowne Plaza Xiangyang by IHG. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Cafe 11 - This restaurant serves breakfast, lunch, and dinner.
Signage Dish - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Taikichi - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Cafe 11
  • Signage Dish
  • Taikichi

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 400 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Xiangyang by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Xiangfan
Crowne Plaza Xiangfan
Crowne Plaza Xiangyang Hotel
Crowne Plaza Xiangyang
Crowne Plaza Hotel Xiangyang China - Hubei

Crowne Plaza Xiangyang by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely day at this hotel. Rooms are only a tiny bit dated but it was very clean and a very comfortable stay. Staff are absolutely impeccable and the cafe/ restaurant on the ground floor is excellent. The area is very safe with some lovely parks nearby although there didn't seem to be much shopping in the immediate vicinity. Dining options were a little bit limited unless you dined at the hotel. The city itself is a hidden gem unknown to many Westerners. Zhaoming Tai blew my brains out because it was so lovely, relaxing and an absolute spectacle to see. I hope to one day return to this city and this hotel. Just be cautious that the location shown on the map on hotels.com may not be accurate. When I booked this hotel, the map was showing this hotel south of the river near the walled city. It turned out to be 5-7km NORTH of the river! I have asked hotels.com to fix their map!
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTELY AMAZING!

I had a lovely day at this hotel. Rooms are only a tiny bit dated but it was very clean and a very comfortable stay. Staff are absolutely impeccable and the cafe/ restaurant on the ground floor is excellent. The area is very safe with some lovely parks nearby although there didn't seem to be much shopping in the immediate vicinity. Dining options were a little bit limited unless you dined at the hotel. The city itself is a hidden gem unknown to many Westerners. Zhaoming Tai blew my brains out because it was so lovely, relaxing and an absolute spectacle to see. I hope to one day return to this city and this hotel. Just be cautious that the location shown on the map on hotels.com may not be accurate. When I booked this hotel, the map was showing this hotel south of the river near the walled city. It turned out to be 5-7km NORTH of the river! I have asked hotels.com to fix their map!
Stayed 1 night in Sep 2024

10/10 Excellent

Hiroshi

Stayed 2 nights in Jul 2024

10/10 Excellent

Pioray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF was Excellent in every Aspect.
Stayed 5 nights in Jun 2024

10/10 Excellent

xiaonan

Travelled with family
Liked: Amenities
The staff is very helpful. The hotel is located at a very convenient location with places for shopping and walking around.
Stayed 1 night in Oct 2023

10/10 Excellent

QIU, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in downtown Xiangyang, with the bustling commercial street right next to it. Shopping and dining are very convenient. The hotel has a clean and hygienic environment and is well decorated. I will come back in the future.

10/10 Excellent

WEI

Stayed 1 night in Jun 2023

10/10 Excellent

ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Adel, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with a very good location

A very comfortable hotel near a shopping mall, a huge park and a historic landmark. A wonderful place to stay
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Good

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

charged me again

after delay arriving due to late plane, was charged again! two days stay cost me over $1000.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

real 5-Star

best hotel in Xiangyang. nice, clean, comfortable beds, good size rooms. friendly and efficient front desk. good location, with Wanda mall being 1 minute away can only recommend it

10/10 Excellent

Timur

Liked: Staff & service, property conditions & facilities

4/5

Good hotel, but in need for room upgrade

10/10 Excellent

Frank, Melbourne, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location. Very helpful staff

The hotel is very well appointed and the breakfast is delicious. I needed to use the Business Centre on one occasion but it was closed so the Concierge took it upon himself to offer his workstation for my printing needs. It was most impressive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything so close by great shopping

It was truly a five star experience equal to some of the great Hotels in capital cities in the world

10/10 Excellent

Cem Kubilay, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

It was nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, new hotel

Nice, new hotel, large rooms with nice breakfast and restaurant.

10/10 Excellent

Oliver Bootz, Leesburg, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Western Style Hotel

I really enjoy my stays here. They provide a very diverse breakfast that gives you many food options including almost all western dishes. The rooms are nice albeit there is currently construction going on in a nearby street and the noise from the town square can be loud at times. The staff is always responsive and I appreciate all of the amenities. It's location next to the mall is also a real benefit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel

meets the standard of a 5-star hotel; precious in China.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claude, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Spot in Xiangfan

Quality property and a pleasure to visit. No comlaints what so ever.

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in

The hotel was very nice, with good service and great breakfasts. I would recommend it to anyone:-) Nice supermarket underground to do the shopping.

10/10 Excellent

Christy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crowne Plaza should be the first choice for anyone visiting Xiagyang

We get to Xiangfan (Now Xiangyang) on a regular basis for business and this new Crown Plaza is head and shoulders above anything else in the area. It is modern, clean and comfortable, with reasonable prices and all the features you would expect in this class of hotel. The hotel restaurants are very good and the adjoining shopping center has many more restaurants right next door. Plenty of choices. The Japanese restaurant in the hotel is especially good. I have a Japanese colleague who is pretty particular about the quality of Japanese food he will eat and he (uncharacteristically) gave this place a thumbs up. I would highly recommend the Crowne Plaza as the the first choice for anyone visiting Xiagyang.

8/10 Good

Hoi Ki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置方便標準級數的連鎖酒店

連鎖酒店，房間為標準大小，空間充裕，設備齊全但開始有點老化。酒職員原意提供協助和有禮。 酒店有游泳池和健身中心，但21:30關門比較早，工作和晚飯後尚餘可使用時間不多，建議可延長開放時間。 此次有加購早餐，種類不多，品質良好。 酒店位置方便，旁邊便有大商場和美食街，購物和吃飯也很方便。
Stayed 6 nights in Jul 2024