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Sofitel Xining

3.5 star property

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Photo gallery for Sofitel Xining

Exterior
Executive lounge
Luxury Room, 2 Single Beds, City View
Premium bedding, minibar, in-room safe, desk
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
63 Wu Si Xi Rd, Chengxi District, Xining, Qinghai, 810000
  • Place, Huangshui River
    ‪16 min walk‬
  • Place, Tibetan Plateau Wildlife Zoo
    ‪2 min drive‬
  • Place, Qinghai University
    ‪12 min drive‬
  • Airport, Xining (XNN-Caojiabao Intl.)
    ‪30 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Club lounge access

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the cityscape.

Luxury Room, 1 King Bed, Club lounge access

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, Club lounge access

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Club lounge access, Corner

Junior Suite, 1 King Bed, Club lounge access, Corner

Junior Suite, 1 King Bed, Club lounge access, Corner

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Club lounge access (Prestige)

A hotel room with a bed, a TV, a dining table, a sofa, a desk, and a view of the city.

Premium Suite, 1 King Bed, Club lounge access (Prestige)

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, Club lounge access (Prestige)

Club Suite, 1 King Bed, Club lounge access (Prestige)

Club Suite, 1 King Bed, Club lounge access (Prestige)

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Sofitel Xining

This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Change of towels is available on request.
Sofitel Xining offers 492 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. Cable television is provided. Bathrooms include rainfall showerheads, slippers, and complimentary toiletries.

This Xining hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
With your stay at Sofitel Xining, you'll be connected to a shopping center and within walking distance of Huangshui River. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at 锦厨全日制餐厅, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Dongguan Great Mosque and a few minutes from Tibetan Plateau Wildlife Zoo
Sofitel Xining offers its guests an indoor pool, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. Event space at this hotel measures 28449 square feet (2643 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sofitel Xining. Free self parking is available.

This Art Deco Xining hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
锦厨全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
乐轩华中餐厅 - This fine-dining restaurant specializes in Regional cuisine and serves lunch and dinner. Open daily.
瀚清源清真餐厅 - This family restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
阑吧 - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 218 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 乐轩华中餐厅
  • 瀚清源清真餐厅
  • 锦厨全日制餐厅
  • 阑吧

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Table tennis

Family friendly

  • Grocery/convenience store
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (28,449 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Xining

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 218 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sofitel Xining Hotel
Sofitel Xining
Sofitel Xining Qinghai, China
Sofitel Xining Hotel
Sofitel Xining Xining
Sofitel Xining Hotel Xining

Sofitel Xining Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

FANG

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and customer service.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel ive stayed in for the price range.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Xining. Nice building and good rooms. Good gym, yoga, ping pong and billiard rooms. Excellent service, all requests are fulfilled within minutes.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough western choices of food in the breakfast restaurant
Stayed 1 night in Aug 2024
Verified

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities
We booked executive rooms, but nobody informed us that club lounge is not open before our arrival date.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的体验！

用住宿换了一晚，宽敞舒适，带浴缸，各方面都非常好。早餐非常丰盛。如果有不足，就是没有智能马桶。
Stayed 1 night in Jul 2021
Verified

8/10 Good

Ana

Liked: Staff & service, property conditions & facilities, room comfort

Precisa melhorar um pouco!

Limpeza das mesas de pequeno-almoço muito má (apenas retiram a louça do hóspede anterior da mesa sem qualquer limpeza da superfície e sem trocarem os individuais já usados por uns limpos). Limpeza do quarto ok, água do chuveiro com pouca pressão. Restante serviço agradável. Boa localização.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

HUIMEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次會再來!

酒店服務：服務員服務態度及素質都很好，尤其是邵峰及去軍吉梅先生，有問題會迅速協助處理並回覆，很棒! 設施：乾淨新穎歐式設計，房間高級有格調，浴室乾濕分離，有特色很舒適，加分！ 食物：非常豐富美味，中式西式有很多選擇也有地方特色，非常喜歡！ 分享體驗：酒店環境格調高檔，覺得很好，下次想再來。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern good location next to lots of good frstaurabts
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Joey

Liked: Cleanliness
Disliked: Staff & service

Grand hotel in great location.

We were impressed with the hotel when we arrived from the outside. Grand huge reception hall and the rooms were also large. We stayed for 2 nights. The surrounding has lots of eateries and a huge supermarket. Check-in was fast but the WiFi was horrendous. We could not get signal in the room thus had to rely on our own data roaming. Like most hotels in China we had stayed most staff do not have a good command of English and do not understand us when we call for housekeeping assistance. This led to a lot of unhappiness when it seem they understood our request over the phone but after 20 agonizing minutes of no-show we had to call again and nobody seem to know what happened to our request or what we wanted.
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Yuen mei

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

沒有提供空調

I paid almost 5star amount for a night stay as my last day of the 16days trip, hotel is fine, but no Air Condition being provided during my stay due to environmental protection, that's 28 c degree on my arrival and they asked me to open the window instead. Fine, however, at the height of 13th floor, it's was so noisy during the whole night with car horns, police siren, and even fireworks from 1 am till 4am. Really bad situation cos, I tried to close it but then inside just alike an oven if closing that only window which can be halfly opened 我支付了近5星的住宿費用作為我16天旅行的最後一天，酒店很好，他們說由於環保所以在我們住宿期間沒有提供空調，我們到達時是28度，他們叫我打開窗口。在13樓的高度，整個晚上都是如此嘈雜，有汽車喇叭，警笛，甚至煙火從凌晨1點到凌晨4點。情況真的很糟糕，我試圖關窗，但然後內部就像一個烤箱，只有一 個可以半開的窗口。
Stayed 1 night in May 2019
Verified

8/10 Good

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大満足です

空港からホテルへのアクセスは、エアポートバスがあり大変便利です。市中心部へはタクシーを利用していましたが、公共バス（31番）でも移動できました。周辺には万達広場や飲食街があり、立地も良いです。 従業員の方の対応も好印象です。機会があれば、また利用すると思います。
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New

The hotel felt extremely new and the gym excellent. It was a surprise that people were allowed to smoke in many areas.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

M Harris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly 5 star!

Spent the night before an early flite the next morning. Wonderful!
Stayed 1 night in Apr 2018
Verified

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Center of new development area

Friendly and helpful staffs, Lucas of concierge has put extra efforts to escort me (as a solo Sr. Traveler) to get on the night train from Xining to Lhasa , Laura ( a lovely lady) of front desk has surprised me with her language skills of Englis, Spanish and then Chinese. Well enjoyed and appreciated !!
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new, excellent and helpful staffs

We 5 people carried a lot of luggage, and missed one piece when checked out. The staffs of the hotel found that it was too late to send to the airport hence they sent one staff to carry the big luggage to Xi'an (our next stop) by train and delivered to us for free. They are unbelievable nice and I highly appreciate their help in my trip. I will strongly recommend the hotel to my friends.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service

This was the best customer service I received in my entire traveling life. I have travelled to Europe, Japan, New Zealand, Australia, Singapore etc but this was the best experience ever! 10/10.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

bohao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fine

good
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Chien ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員親切 大推
Stayed 4 nights in Nov 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的飯店，服務員非常親切。

很好
Stayed 7 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On our way to Lhasa....

The hotel was very nice with updated rooms. Staff was courteous and pleasant. They would go out of their way to help us. Very few of the staff members could talk in English which was a little inconvenient but they would try to find someone who could communicate with us. The hotel amenities were efficient. Spa was very nice and relaxing with an extensive massage menu. The masseuse was well trained and did a great job with our deep relaxation massage. The area around the hotel had many shops and restaurants but the location of the hotel is far from the city centre and a little inconvenient
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

WAT

Liked: Cleanliness, staff & service

西寧最高級のホテルだが

ホテル従業員の対応もよく、辺境地西寧という立地を考えると贅沢過ぎる感あります。部屋にデラックス感やや欠け、ロビートイレが少し汚くて、バーのイタリアンの食事も美味しくなかったです（土地柄許したい気持ちもあります）。コストはパフォーマンス相応なのでおススメしますが、『ソフィテル』のブランドを保てるレベルではなかったのが残念です。
Stayed 1 night in Sep 2017
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High end hotel with extraordinary breakfast buffet

I was comfortable here for three nights. Reception people were competent with English. Many services available, but I utilized only the gym. The gym was well equipped and available 24hours. The only problem I had in my stay was with the poor wifi. It was not possible for me to do any work that depended on access to the internet.
Stayed 4 nights in Aug 2017
Verified

8/10 Good

Isabella P W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房間及設施舒適，但建議酒店可給客人選擇不每天更換毛巾及床鋪，支持環保。另外假如沒有叫車apps，感覺打車需要點運氣。
Stayed 6 nights in Jul 2017