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Hotel Jägerhof

3.0 star property

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Photo gallery for Hotel Jägerhof

Free daily buffet breakfast
Triple Room | Living area
Exterior
Bar (on property)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • Bar
  • Pet-friendly

Explore the area

Map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sunnegga Ski Resort
    ‪25 min drive‬
  • Sion (SIR)

Room options

View all photos for Small Alpine Double Room

1 bedroom, in-room safe, desk, laptop workspace

Small Alpine Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

8.8 out of 10
Excellent
(15 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Living area

Triple Room

9.8 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View

9.8 out of 10
Exceptional
(21 reviews)
  • 23.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View

10.0 out of 10
Exceptional
(2 reviews)
  • 50.00 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

1 bedroom, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 6
  • 3 Double Beds

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Front of property – evening/night

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  • Pet-friendly
  • Free WiFi
  • Bar
4.8 out of 5, Exceptional, (278)
The price is €418
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Hotel Basecamp

About this property

Hotel Jägerhof

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features like free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club.

This 3-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Lift

More

  • 4 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Jägerhof offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 880 reviews
Rating 8 - Good. 231 out of 880 reviews
Rating 6 - Okay. 22 out of 880 reviews
Rating 4 - Poor. 3 out of 880 reviews
Rating 2 - Terrible. 2 out of 880 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anton, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small family-style hotel feels UNIQUE and well-organized. Everybody LOVES breakfast, which is served from 7:30 in the morning. Modern coffee machines can make you 8 different types of coffee and even recognize different cup sizes. It's very convenient before starting Ski day! The staff is very friendly and we enjoy our stay. The only one small thing a hotel can improve is to provide SOFTER towels :)
Stayed 6 nights in Mar 2025

10/10 Excellent

Anton, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small family-style hotel feels UNIQUE and well-organized. Everybody LOVES breakfast, which is served from 7:30 in the morning. Modern coffee machines can make you 8 different types of coffee and even recognize different cup sizes. It's very convenient before starting Ski day! The staff is very friendly and we enjoy our stay. The only one small thing a hotel can improve is to provide SOFTER towels :)
Stayed 6 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was superb and the staff were polite
Stayed 5 nights in Mar 2025

10/10 Excellent

amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Mar 2025

10/10 Excellent

Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed there. Superb staff. KInd, helpful. Avaibable.Top location. Room perfect. Top position and views of the mountain. Great ski room. Just perfect for a week skiing. I am coming back
Stayed 5 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, very recommended
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermatt 2025

This hotel in the heart of Zermatt is a great choice for a vacation. The staff is friendly and helpful, the food is delicious, and the bar is a nice place to relax. They have everything you could want from a hotel during your stay.!
Stayed 5 nights in Feb 2025

10/10 Excellent

dominique

Stayed 3 nights in Feb 2025

10/10 Excellent

Shelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well run family hotel. You can tell that the family owner really cares about his guests and staff. They were very attentive and accommodated all our needs. Meals were wonderful and it is in a great location in Zermatt. Definitely plan to return.
Stayed 4 nights in Feb 2025

10/10 Excellent

JIANPING

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice!
Stayed 4 nights in Feb 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facilities. Rooms are basic but have great views and are very clean. Ski room was a plus, along with good breakfast and friendly staff. All ski lifts were walkable as well.
Stayed 5 nights in Feb 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
A hidden gem. The food and service at the hotel is outstanding!
Stayed 4 nights in Feb 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jagerhof

It was a very comfortable hotel - we thought they could have made the hot water, hot coffee, hot tea, hot chocolate available 24/7 as a few other hotels we've stayed at had done. Personnel was most helpful. Rooms were very clean and well-kept. Location worked out very well for us. There were some concerns in our group about what constituted a "room with a view" of the Matterhorn.....? of the city? of the neighborhood? That could be clarified in the hotel site. Breakfast included was fabulous! Great way to start the day!
Stayed 7 nights in Jan 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fairy Tale Trip

This was the most perfect place for me and my husband to stay in Zermatt. Centrally located close to everything we wanted / needed. Hotel staff was so kind, helpful and courteous. Breakfast was delicious and keep us full long into the afternoon. We would not change 1 single thing about Hotel Jagerhof. I am typically ready to go home after a week, but I was literally sad to leave this place. Would stay here again in a heartbeat. Thank you for making our 1st trip to Zermatt a literal fairytale.
The view from our balcony.
Stayed 5 nights in Jan 2025

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star is not enough…they should get a 10!!! From the staff to the hotel…excellent service & super friendly! Breakfast in the morning was outstanding. I would highly recommend!!! When I come back to Zermatt I will definitely stay there. Location of the hotel is perfect!!! Can’t say enough good things!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Ming

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael, Kyneton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed previously and for a solo traveller it’s perfect. Super helpful staff. I’ll be back
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Puneet

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaimin, Fremont

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay during winter season. Staff is very helpful and supportive. Breakfast is decent. Location is convenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
I loved my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Very nice space, and great service. The staff was friendly and helpful. The owner even drove me to the train station himself since I needed to be there earlier than their shuttle normally runs
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is amazing and perfect for anyone who is wanting a weekend getaway to a week in the beautiful town of Zermatt. The staff is extremely nice and accommodating. The restaurant was great as well!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Stayed in the attica room and it was amazing! Highly recommend, especially for groups!
Stayed 2 nights in Dec 2024