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Hotel Jägerhof

3.0 star property

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Photo gallery for Hotel Jägerhof

Free daily buffet breakfast
Triple Room | Living area
Exterior
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Bar

Explore the area

View in a map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪8 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

8.8 out of 10
Excellent
(17 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View

9.8 out of 10
Exceptional
(32 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Living area

Triple Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Small Alpine Double Room

In-room safe, desk, laptop workspace, blackout curtains

Small Alpine Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout curtains

Family Suite

8.8 out of 10
Excellent
(3 reviews)
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

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Front of property – evening/night
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 340 reviews
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About this property

Hotel Jägerhof

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features like free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club.

This 3-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Lift

More

  • 4 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Jägerhof offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 987 reviews
Rating 8 - Good. 246 out of 987 reviews
Rating 6 - Okay. 22 out of 987 reviews
Rating 4 - Poor. 3 out of 987 reviews
Rating 2 - Terrible. 3 out of 987 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was beautiful, clean and quiet. We had a lovely mountain view. Breakfast had lots of options and food was replenished often. Staff made sure tables were cleaned quickly too so no wait for tables even when breakfast was busy. We used shuttle to and from train station and drivers were excellent and informative.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thurga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and cozy. Room had all that you need.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ariel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Breakfast and dinner were lovely. Great location. Lovely accommodations.
Stayed 1 night in Sep 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel close to the centre of town, comfortable bed and good buffet breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Anne Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected!

From the pickup at the train station until we were taken back to the train station 3 days later, everything was excellent. The hotel is conveniently located and clean. Everyone on the staff was very friendly and helpful. Very nice full breakfast and we had dinner there two nights as well. Also very good. Highly recommend!
Stayed 4 nights in Sep 2025

10/10 Excellent

Malvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! If it’s available I recommend you reserve a room with a view of the Matterhorn, as well as, include breakfast. Loved being able to walk to everything. Cable cars, restaurants, shopping, train station all within a short distance. Our room was great. The staff was incredible.
Stayed 4 nights in Sep 2025

10/10 Excellent

Janjira

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina, New Bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well appointed. The shuttle from the train was greatly appreciated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A very comfortable hotel, highly recommended, very calid human service and perfect disign and environment. Specially thank you to Alex from Spain and our waitress girl from Argentina.
Stayed 1 night in Sep 2025

10/10 Excellent

jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Offers free shuttle from and to station (though never get to use them). breakfast is decent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here. Will come back.
Stayed 3 nights in Sep 2025

8/10 Good

sook, glen mills

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

AHMED, BRONX

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family and solo traveler.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the bar and the restaurant are amazing. Very friendly staff and very comfortable rooms. 100% recommended!
Room view
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jagerhof was great!

Fantastic room with view and great breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true rarity—Hotel Jägerhof is hands down the best hotel we have ever stayed in. From the second we stepped inside, we knew we had booked the right place. The hotel offers so many thoughtful touches: a delicious buffet breakfast, complimentary transport to and from the train station, and warm, friendly staff who made us feel welcome from the start. Our room was on the first floor and had lovely mountain views (not the Matterhorn, but still stunning). The balcony was shared, but it never felt intrusive thanks to a partial privacy shield, and it was the perfect spot to enjoy the scenery. What made the location extra special was its setting just off the busier streets of Zermatt. This turned out to be a huge advantage—everything was still walkable, but it was a little quieter. During our stay there was a meteor shower, and because it was slightly darker than the town center, we had the incredible experience of watching meteors streak across the mountains from right outside our hotel. Truly unforgettable. The bathroom was spacious, with the added luxury of a towel heater. The hotel itself is beautifully maintained—not outdated at all—and carries a charming ski lodge character. There’s also an outdoor patio seating area if you want more space than your balcony offers. Overall, Hotel Jägerhof combines comfort, charm, and location in a way that feels exceptional. We can’t recommend it enough and would return in a heartbeat.
View from front of hotel
Restaurant Suggestion: Chez Vrony (can arrive in 30 minutes via sunnega + short hike)
Local park with lounge chairs within 10 minute walk
Sunrise within 5 minute walk
Stayed 2 nights in Aug 2025

10/10 Excellent

PRAGNESH

Stayed 1 night in Aug 2025

10/10 Excellent

MELISSA, Apopka

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible Matterhorn views from our balcony. Totally quiet at night
Stayed 3 nights in Aug 2025

10/10 Excellent

Achuth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location
Stayed 2 nights in Jul 2025

10/10 Excellent

tania

Liked: Cleanliness, staff & service, property conditions & facilities
Unser Zimmer hatte Sicht aufs Matterhorn. Wunderschöner.
Stayed 2 nights in Aug 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nazeeh

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Adali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from my window
Stayed 1 night in Jul 2025

10/10 Excellent

Kha Yan

Stayed 2 nights in Jul 2025