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Patricia self-check-in Apartments & Spa Access at Alpen Resort

Property class: 3

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Photo gallery for Patricia self-check-in Apartments & Spa Access at Alpen Resort

A room with wooden beams, a kitchen area, and two large paintings of a sheep.
A cozy living room with a wooden table, a sofa, and a dining area with chairs.
A cozy living room with a sloped ceiling, wooden beams, a skylight, a flat-screen TV, a dining area with chairs, and a potted plant.
A modern hallway with a seating area, a reception desk, and a sign indicating family and wellness services.
A modern kitchen with wooden cabinets and a dining area with a wooden table and chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Äusserer Wiestiweg 18, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪8 min walk‬
  • Place, Zermatt - Furi
    ‪14 min walk‬
  • Airport, Sion (SIR)
    ‪92 min drive‬

Room options

View all photos for Standard Studio, 2 Single Beds

A hotel room with a bed, a wooden wardrobe, a small table with a chair, and a vase of flowers.

Standard Studio, 2 Single Beds

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, Balcony, Mountain View (Matterhorn)

A hotel room with two beds, a wooden wardrobe, a shelf with hangers, a window with curtains, and a painting on the wall.

Apartment, Balcony, Mountain View (Matterhorn)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms, Mountain View (Matterhorn)

A double bed with a wooden headboard, two bedside tables with lamps, a large window with sheer curtains, and a painting of a mountain landscape on the wall.

Apartment, 3 Bedrooms, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio, Bathtub

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Superior Studio, Bathtub

8.0 out of 10
Very good
(16 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

A modern kitchen with a built-in refrigerator, stove, and microwave.

Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 99 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Mountain View

A modern bedroom with a wooden bed, a small table, a chair, a TV, and a painting on the wall.

Apartment, 2 Bedrooms, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

A bedroom with a wooden ceiling, a skylight, a bed with white bedding, a nightstand, and a painting of a mountain landscape.

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Patricia self-check-in Apartments & Spa Access at Alpen Resort

This hotel features express check-out, a garden, and free WiFi in public areas.
Patricia self-check-in Apartments & Spa Access at Alpen Resort offers 13 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. This Zermatt hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Patricia self-check-in Apartments & Spa Access at Alpen Resort, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free WiFi in public areas. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Services include a virtual front desk
  • Onsite recreation includes helicopter/airplane tours
  • Steps from Zermatt-Matterhorn Ski Paradise and 8 minutes by foot from Tour Monte Rosa
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Patricia self-check-in Apartments & Spa Access at Alpen Resort, you'll find ski storage, a garden, and express check-out. Public spaces have free WiFi. Patricia self-check-in Apartments & Spa Access at Alpen Resort also features discounted use of a nearby fitness facility and an elevator.

Smoking is allowed in designated areas at this 3-star Zermatt hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Helicopter/aeroplane tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • Virtual front desk

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Alpen Resort Hotel & Spa Zermatt]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Private entrance

Pets

  • Pets: CHF 18 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 18 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Alpen Resort Hotel & Spa Zermatt
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Residence Patricia
Residence Patricia Hotel
Residence Patricia Hotel Zermatt
Residence Patricia Zermatt
Residence Patricia Zermatt Hotel
Apartments Patricia Hotel
Residence Patricia Zermatt
Apartments Patricia Zermatt
Apartments Patricia Hotel Zermatt

Patricia self-check-in Apartments & Spa Access at Alpen Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 229 out of 512 reviews
Rating 8 - Good. 182 out of 512 reviews
Rating 6 - Okay. 71 out of 512 reviews
Rating 4 - Poor. 18 out of 512 reviews
Rating 2 - Terrible. 12 out of 512 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shealyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Antonio Fernandes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment and amenities are very nice and the view of the Matterhorn from the apartment is unforgettable. We have to do the check in at another location and walk a bit with our suit cases to the building, and this was unexpected. The staff at the check in location was OK. The location is at a walking distance from the train station and commerce, which is a plus. The city of Zermatt is beautiful and cozy.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Cute place, clean, cozy - better than expected!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Apartments Patricia. It was comfortable and convenient to transportation to the mountain, and it has a locked equipment room which was nice for skis and boots. We liked having a the kitchenette to cook some of our food during the week. And, we really enjoyed using the spa/pool at the nearby Alpen Resort & Spa at the discounted rate one day.
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

Charles

Disliked: Amenities, property conditions & facilities
No on site staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Farnham

Liked: Cleanliness, staff & service, property conditions & facilities
View of Matterhorn and walking distance from train station, and large room were the highlights. It’s bit of a walk to center of town and skiing. But public bus stop is near, or take an electric taxi.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Comfort, Clean, Modern, Location, Staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kentaro

Nice hotel including staff and nature!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and spacious for our family of 7. Very accessible to everything in Zermatt. Amazing stay!
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here! It was a spacious studio, with a small kitchen and sitting area, in addition to the sleeping area. Just what we needed for our ski trip. The bus stop was right across the street which made skiing a breeze! Only negative was when we arrived we didn't realize that we had to check in at a different location, which was a pain because we arrived late and had to navigate town on foot in the dark. I wish check in instructions were clearer, otherwise great!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Chellan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it's a bit distant from the train station, it was otherwise clean and comfy. Also came with a balcony with a view to the Matterhorn.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy last minute booking to spend some extra time in Zermatt.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfy and able to see Matterhorn

Very comfortable apartment that is able to view Matterhorn at the balcony. We had a good rest there. Kitchen is clean, bed is comfortable, water is hot enough and water pressure is good. Not in the high street but give us chance to explore more. Very safe and this is the most unforgettable accommodation during my 8 days in Switzerland. We enjoyed cooking there.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Craig

Excellent

Wonderful place, so spacious, so clean
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with amazing view of the Matterhorn fom our balcony.
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern, spacious, clean, well appointed. Our room lived up to its promise of a Matterhorn view. Easy to walk to from the train station. We would have loved to stay longer but Zermatt is so expensive!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment with an awesome Matterhorn view.

Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
View of Matterhorn from the balcony.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location is a nice walk from centre. The view of Matterhorn excellent. Our unit was spacious and well appointed
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Zermatt

Warm and comfy apartment with great view of the Matterhorn. Having the extra 1/2 bath downstairs was so nice since there were 4 of us staying here. Bus stop in front of the property was very convenient. Roomy ski room for equipment; full size appliances. You can pay a small fee at the main property to use the pool and spa. We would definitely stay here again!
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 15mins walk to the main station. ~ 8mins walk to the nearest grocery store
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Shitong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious property within walking distance to train station and the viewpoint. Many kitchenwares are provided. The drawback is I booked for three people, but only two set of towels and quilts were provided.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Siu Mun Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good with view of Matterhorn. Room is a bit small in size for 3 persons. There was road construction going on in front of the building, the property is willing to offer us help on carrying lugguage through on the check out day.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Bhawana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great stay except no service included
Stayed 2 nights in Dec 2023