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Apartments Patricia

3.0 star property

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Property entrance
Penthouse, 3 Bedrooms, Mountain View (Matterhorn) | Living area
Apartment, 3 Bedrooms, Mountain View (Matterhorn)
Penthouse, 3 Bedrooms, Mountain View (Matterhorn) | Private kitchenette
Apartment, 2 Bedrooms, Mountain View | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Äusserer Wiestiweg 18, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪8 min walk‬
  • Place, Zermatt - Furi
    ‪14 min walk‬
  • Airport, Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Standard Studio, 2 Single Beds

Standard Studio, 2 Single Beds

Standard Studio, 2 Single Beds

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, Balcony, Mountain View (Matterhorn)

Apartment, Balcony, Mountain View (Matterhorn)

Apartment, Balcony, Mountain View (Matterhorn)

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Apartment, 3 Bedrooms, Mountain View (Matterhorn)

Apartment, 3 Bedrooms, Mountain View (Matterhorn)

Apartment, 3 Bedrooms, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 6 Twin Beds

View all photos for Superior Studio, Bathtub

Superior Studio, Bathtub

Superior Studio, Bathtub

8.2 out of 10
Very good
(13 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Large Twin Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

Penthouse, 3 Bedrooms, Mountain View (Matterhorn) | Private kitchen

Penthouse, 3 Bedrooms, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • 99 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 6 Twin Beds

View all photos for Apartment, 2 Bedrooms, Mountain View

Apartment, 2 Bedrooms, Mountain View

Apartment, 2 Bedrooms, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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About this property

Apartments Patricia

Hotel in Zermatt, steps from Zermatt-Matterhorn Ski Paradise
Express check-in, express check-out, and a garden are available at this hotel. WiFi in public areas is free.
Apartments Patricia offers 13 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. This Zermatt hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Apartments Patricia, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free WiFi in public areas. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Services include a virtual front desk
  • Onsite recreation includes helicopter/airplane tours
  • Steps from Zermatt-Matterhorn Ski Paradise and 8 minutes by foot from Tour Monte Rosa
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Apartments Patricia, you'll find ski storage, a garden, and express check-in. Public spaces have free WiFi. Apartments Patricia also features express check-out, discounted use of a nearby fitness facility, and an elevator.

Smoking is allowed in designated areas at this 3-star Zermatt hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Helicopter/aeroplane tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • Virtual front desk

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Private entrance

Pets

  • Pets: CHF 18 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 18 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Residence Patricia
Residence Patricia Hotel
Residence Patricia Hotel Zermatt
Residence Patricia Zermatt
Residence Patricia Zermatt Hotel
Apartments Patricia Hotel
Residence Patricia Zermatt
Apartments Patricia Zermatt
Apartments Patricia Hotel Zermatt

Reviews

Apartments Patricia Reviews

8.4

Very good

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 215 out of 485 reviews
Rating 8 - Good. 174 out of 485 reviews
Rating 6 - Okay. 68 out of 485 reviews
Rating 4 - Poor. 17 out of 485 reviews
Rating 2 - Terrible. 11 out of 485 reviews

Reviews

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2025

4/10 Poor

HuiChou

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In our first room, the bathroom fan stopped working after two days, which caused damp toilet paper and tissues. We coped by moving the toilet paper in and out, though we often forgot. We reported the issue, were told someone would fix it—but no one showed. After following up, we were informed repairs would happen only after we moved out. The repairman later said it needed a new fan, which could take 1–7 days to arrive. Given the uncertainty, we packed overnight to move. But then we were told we couldn’t get the new room key until 4 p.m.—even though we had booked the full week and the room was ready. This meant we might have no access to our belongings for hours. We tried waiting in the common area, but there was nowhere comfortable. The first floor was dim and reeked of pesticides. Every time we entered, we had to hold our breath and rush to the elevator in the dark. The motion-sensor lights would finally turn on—just when we no longer needed them. Any electricity saved likely came at the cost of guest comfort. On our last day, someone finally propped the door open to let the smell out—but by then it didn’t help. The building photos were taken on a sunny day to look appealing, but in reality the cracked, uneven pathway made pushing luggage uphill a challenge. This place is not worth the money saved.
Stayed 6 nights in Jul 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sijia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and spacious for our family of 7. Very accessible to everything in Zermatt. Amazing stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Zermatt. Apartment was quite big, the kitchen well furnished. We had a view of the Matterhorn from our balcony.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment with an awesome Matterhorn view.

Well equipped apartment with a great view of the Matterhorn. The apartment was clean and comfortable, and had a large, modern bathroom. It was a 15 minute walk from the railway station, and in a clean, quiet area of Zermatt.
View of Matterhorn from the balcony.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandrah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was there during the April 2025 snowstorm when Zermatt lost power for a couple days. They provided breakfast for guests at the partner Alpen Resort Hotel and Spa down the street also for the guests at the Patricia apartments. When we went to Alpen to inquire about staying an extra night at Patricia due to not being able to leave Zermatt, they couldn’t provide us a price, but welcomed us to stay and make ourselves comfortable in the common areas of the Alpen. All the staff there was very welcoming and patient and helped everyone with answering questions with whatever updates they had and helping however possible. We were able to chill with live music and complimentary snacks and drinks in the lounge. After waiting until evening and still couldn’t get a price for the extra night stay we decided to just take the room and find out the charge the next day. Next day they decided not to charge us. I’d like management and the staff there to know that it was really appreciated that you took care of your guests during those extenuating circumstances. There wasn’t one moment where I saw any employee show any hint of stress or unpleasantness even though they probably had an overwhelming amount of questions and requests from guests. Thank you so much for helping us to get us through that storm and power outage. As for the apartments itself. It was a pretty decent stay. The bedding was comfortable, the place was clean, and had pretty much everything we needed in the kitchen.
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern, spacious, clean, well appointed. Our room lived up to its promise of a Matterhorn view. Easy to walk to from the train station. We would have loved to stay longer but Zermatt is so expensive!
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Excellent

Wonderful place, so spacious, so clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy last minute booking to spend some extra time in Zermatt.
Stayed 1 night in Feb 2025

2/10 Terrible

Cynthia

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The self check in did not work, we tried multiple times with multiple credit cards. We had to stand around and wait for someone to come from a nearby hotel.
Stayed 5 nights in Dec 2024

8/10 Good

Shitong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious property within walking distance to train station and the viewpoint. Many kitchenwares are provided. The drawback is I booked for three people, but only two set of towels and quilts were provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Stay in Zermatt

Really nice place to stay! Large space to relax and a balcony as well to enjoy views of the mountains. On the outer edge of Zermatt, but worth it being in Zermatt and an easy 10 minute walk at most with/without luggage from the train station. The reception was very kind. It is a bit confusing at first trying to check in since it's not clearly stated that you should try to check-in at their partner hotel - Hotel Alpen Resort & Spa - which is down the street. The kitchen has lots of supplies including plates, utensils, cookware, dish soap, etc. Note that there is a decent extra charge for house keeping so perfect for shorter stays, but you may want to plan ahead if you're staying longer. Overall though, it is clean, comfortable, and a wonderful place to enjoy the beauty of Zermatt.
Stayed 2 nights in Jun 2024

8/10 Good

Vivien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 15mins walk to the main station. ~ 8mins walk to the nearest grocery store
Stayed 2 nights in Apr 2024

10/10 Excellent

Bhawana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great stay except no service included
Stayed 2 nights in Dec 2023

8/10 Good

Siu Mun Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good with view of Matterhorn. Room is a bit small in size for 3 persons. There was road construction going on in front of the building, the property is willing to offer us help on carrying lugguage through on the check out day.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction outside and during the day you are close to the helipad where the tourist helicopter is constantly taking off and landing. That said, all we had to do was close out patio door. The kitchen was well-equipped and the room clean. Our patio had a wonderful view of der Matterhorn. Great deal, we would stay there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shailendra, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2023

6/10 Okay

Jami

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Nice open space. Need some additional items for the kitchen for cooking and we had difficulty with coffee. The staff was prompt and helpful. The main reason we booked this location was access to the pool which was listed as included but when we checked in it was extra. This was misrepresented and we were told we would need to pay anyway.
Stayed 5 nights in Mar 2023