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1 Jan 2020 by Your Schlosshotel-Team
Dear Anonymous, Happy New Year! Thank you so much for your wonderful review for the Schlosshotel. Great that you enjoyed your stay with us. We look forward to see you again and wish you all the Best.
16 Oct 2023 by Hotelmanagement
Lieber HansWir freuen uns sehr, dass Sie zufrieden waren! Es ist schön zu hören, dass Sie unseren Wellnessbereich besonders empfehlen können. Vielen Dank für Ihr Feedback und wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen!Ihr SchlossHotel-Team
7 Oct 2022 by Hotelmanagement
Liebe RitaVielen lieben Dank für Ihre fantastische Bewertung über das SchlossHotel Zermatt! Es freut uns sehr zu wissen, dass Sie eine schöne Zeit bei uns verbringen konnten und hoffen Sie wieder mal bei uns begrüssen zu dürfen! Ihr SchlossHotel-Team
3 Sep 2022 by Hotelmanagement
Salut Tony,On vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt! Votre SchlossHotel-Team
3 Sep 2022 by Hotelmanagement
Salut Jose-AntonioOn vous remerci pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt! Votre SchlossHotel-Team
15 Oct 2020 by Ihr SchlossHotel-Team
Lieber Anonymous Vielen herzlichen Dank für Ihre ausgezeichnete Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns in vollen Zügen geniessen konnten. Wir freuen uns schon sehr darauf, Sie wieder bei uns im SchlossHotel begrüssen zu können. Wir wünschen Ihnen noch eine schöne Herbstzeit!
4 Oct 2020 by Ihr SchlossHotel Team
Lieber Anonymous Vielen Dank, dass Sie sich die Zeit genommen haben uns so eine herzliche Bewertung zu schreiben! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im SchlossHotel in vollen Zügen geniessen konnten. Herzlichen Dank für die Komplimente zu unserem Personal! Unser Team von der Rezeption ist sehr erfreut, von Ihrer wunderbaren Bewertung zu lesen 😊 Vielen Dank für die super Pluspunkte zu unseren Zimmern mit deren Aussicht, unseres Wellnessbereiches sowie Frühstücksbuffet. Wir freuen uns schon sehr darauf, Sie wieder bei uns begrüssen zu können, dann mit einem erweiterten CBD Spa-Bereich, Yoga-, sowie Fitnessraum. Herbstliche Grüsse
9 Aug 2020 by Your SchlossHotel-Team
Dear Anonymous, Thank you so much for your wonderful review for the Schlosshotel. Great that you enjoyed your stay with us We look forward to see you again and wish you all the Best.
SchlossHotel Zermatt – Active & CBD Spa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A fitness centre, a terrace, and multilingual staff are also featured at SchlossHotel Zermatt – Active & CBD Spa Hotel. This 4-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
SchlossHotel Zermatt – Active & CBD Spa Hotel offers 49 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer.
Room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
SchlossHotel Zermatt – Active & CBD Spa Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
