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Hampton by Hilton Zhangjiajie Tianmen Mountain

3.0 star property
VIP Access

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Photo gallery for Hampton by Hilton Zhangjiajie Tianmen Mountain

A modern dining area with a central island, multiple seating options, and a long counter with plates.
A modern lobby with a marble floor, seating areas, and decorative panels.
A multi-story hotel with a modern design, featuring a prominent entrance and a view of surrounding buildings and mountains.
A modern hallway with a marble floor, glass doors, and a colorful wall with illuminated panels.
A modern hotel corridor with marble flooring, a central chandelier, and elevator doors on either side.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Dayong Road, Nancheng Jinzuo Building, Zhangjiajie, Hunan, 427000
  • Place, Tianmen Mountain Cable Car
    ‪1 min drive‬
  • Place, Tujia Folk Customs Park
    ‪3 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪5 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

A modern hotel room with a large bed, a desk, a chair, and a television.

Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

A modern hotel room with a large bed, a desk with a computer, a TV, and a large window with curtains.

Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

A hotel room with two beds, a desk with a computer, a TV, and a large window with curtains.

Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Restaurant
Hampton by Hilton Zhangjiajie National Forest Park
Wulingyuan
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
5.0 out of 5, Exceptional, 18 reviews
The price is €81
includes taxes & fees
29 Aug - 30 Aug
Hampton by Hilton Zhangjiajie National Forest Park

About this property

Hampton by Hilton Zhangjiajie Tianmen Mountain

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Hampton by Hilton Zhangjiajie Tianmen Mountain offers 202 air-conditioned accommodations with bathrobes and slippers. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Hampton by Hilton Zhangjiajie Tianmen Mountain, you're just a quick walk from Tianmen Mountain Cable Car. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a business center, laundry facilities, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Steps from Tianmen Mountain Cable Car and a 4-minute drive from Tujia Folk Customs Park
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Hampton by Hilton Zhangjiajie Tianmen Mountain also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Zhangjiajie hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Hampton by Hilton Zhangjiajie Tianmen Mountain has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Train station shuttle on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number 91430800MA4L2NXG80
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hampton Zhangjiajie Tianmen Mountain
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel
Hampton by Hilton Zhangjiajie Tianmen Mountain Zhangjiajie
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel Zhangjiajie

Hampton by Hilton Zhangjiajie Tianmen Mountain Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 126 reviews
Rating 8 - Good. 21 out of 126 reviews
Rating 6 - Okay. 9 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was ok the room very clean and the self laundry convenient
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Laundry room, clean room!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and pretty much stores and restaurants nearby
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is unbeatable and right across the cableway station to enter Tianna Mountain. Friendly staff and well maintained facilities for an aging hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lkhamsuren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location directly across the street from the Cable Car Station
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 10 out of 10, special thanks to mr. Yang from reception.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel and would highly recommend it to anyone looking for comfort, convenience, and great service. From the moment I arrived, the staff was warm, welcoming, and attentive, making the check-in process smooth and stress-free.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Free wash and drying. breakfast buffet included and good options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff, superb breakfast, great location
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Hotel was good but could do with an update. Laundry was a great addition and breakfast was good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities
good service, very good location, extremely friendly staffs
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again and I will recommend this hotel to friends.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean modern hotel with nice staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so pleasant and helpful. Room is spacious, clean, quiet, bed is comfortable, comfortable pillows, good shower water pressure, and the buffet breakfast is a must!! The location is across from Tianmen Mtn entrance. Centrally located with walking distance to many restaurants. Also gave a sample jar of the city’s fine tea and a souvenir. Def would stay here again. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
Great staff and service.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Shivneil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was one of the best hotels i have ever stayed in around the world. The staff are the highlight, amazing service 👏
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here at the end of a 2 day tour of the local mountains, and as this is located right at the end of one of the cable cars it was very convenient
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Reach national park easily
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with excellent staff like Alice and Ms Kang to assist on all your needs. Well appointed clean room and delicious breakfast menu
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Marn Lay

Very helpful front desk staff. Room was spacious and well kept.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Humberto

Disliked: Staff & service, amenities
During breakfast which is the only restaurant in the hotel there was no service. Just people cleaning.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Moshe

Liked: Staff & service
Location is very good stuff are very polite the only problem they don’t speak English. Breakfast it’s for Chinese test room don’t have cabinets
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

izumi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are very friendly and helpful
Stayed 2 nights in Jun 2025