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Hampton by Hilton Zhangjiajie Tianmen Mountain

3.0 star property
VIP Access

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Photo gallery for Hampton by Hilton Zhangjiajie Tianmen Mountain

Lobby sitting area
Comfort Single Room, 1 Queen Bed, Private Bathroom, City View
Lobby sitting area
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
dayong road, Nanchengjinzuo Building, Zhangjiajie, hunan, 427000
  • Place, Tianmen Mountain Cable Car
    ‪1 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪5 min drive‬
  • Place, Yuhuangdong Grotto
    ‪12 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior
Hilton Garden Inn Zhangjiajie Tianmen Mountain
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
4.8 out of 5, Exceptional, 13 reviews
The price is €40
includes taxes & fees
8 Feb - 9 Feb
Hilton Garden Inn Zhangjiajie Tianmen Mountain

About this property

Hampton by Hilton Zhangjiajie Tianmen Mountain

Hotel in Zhangjiajie with a 24-hour fitness center and free breakfast
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hampton by Hilton Zhangjiajie Tianmen Mountain offers 202 air-conditioned accommodations with bathrobes and slippers. Accommodations offer separate sitting areas and include desks. Cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. This Zhangjiajie hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Hampton by Hilton Zhangjiajie Tianmen Mountain, you're just a quick walk from Tianmen Mountain Cable Car. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include laundry facilities, a car charging station, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Steps from Tianmen Mountain Cable Car and 6 minutes by car from Zhangjiajie National Forest Park
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

The business-friendly Hampton by Hilton Zhangjiajie Tianmen Mountain also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Zhangjiajie hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Hampton by Hilton Zhangjiajie Tianmen Mountain has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Train station shuttle on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number 91430800MA4L2NXG80
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hampton Zhangjiajie Tianmen Mountain
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel
Hampton by Hilton Zhangjiajie Tianmen Mountain Zhangjiajie
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel Zhangjiajie

Hampton by Hilton Zhangjiajie Tianmen Mountain Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 64 reviews
Rating 8 - Good. 6 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wenying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean, there’s a lot of room space and room is also very clean (including bathroom). The hotel is suited right opposite of the cableway so it’s easy to get to. The breakfast buffet has a variety of choices including local food and continental breakfast to select from. What I liked the most is the friendly staff, they personalized the stay and welcomed us with night time red bean soup and also warm ginger tea even when we already checked out (it was rainy). There’s tea and biscuits in lobby to enjoy. I regret booking only 1 night! 房间打理的干净，酒店也很新，地理位置也非常棒！服务真的是超五星，从前台到送东西到房间的服务员都非常好，洗衣房阿姨还会帮忙折叠衣物。
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some spoke English but they always had an English staff to help with translating. They were always so helpful with whatever was needed either with luggage storage or taxi calling
Stayed 2 nights in Nov 2025

10/10 Excellent

Selwan, Dublin

Stayed 1 night in Oct 2025

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Delicious buffet breakfast. Attentive staff. Clean and beautiful hotel and great central location just in front of the tianmen mountain cable car station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Ekaterina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean modern hotel with nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with excellent staff like Alice and Ms Kang to assist on all your needs. Well appointed clean room and delicious breakfast menu
Stayed 3 nights in Oct 2025

10/10 Excellent

Qing

Stayed 2 nights in Oct 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, breakfast is good. Please ask for the room which is not faced city as it will disturb your sleeping by noisy vehicles.
Stayed 1 night in Sep 2025

10/10 Excellent

Chew W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent, there are many fresh varieties of food. Laundy is a plus, staffs are frieldly and helpful. It will be an excellent hotel to stay except without safe box.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made a mistake with our booking when we arrived. But quickly resolved the issue. The rooms are very clean, very spacious and updated! sound insulation is done well, couldn’t hear anything outside. Breakfast buffet was available every morning with plenty of options, but wasn’t satisfying to my taste buds. Laundry machines enough, no waiting needed. Zhangjiajie is small. This hotel wasn’t in the popular area, so there wasn’t much, food was local food, alley ways, etc. the best part was the cable car to tianmen mountain is literally across the street!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Staff & service, property conditions & facilities
El hotel está frente mismo a la estación donde sale el telesferico al paquete de Tianmen. El desayuno es muy rico y variado. Muy buena ubicación.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here at the end of a 2 day tour of the local mountains, and as this is located right at the end of one of the cable cars it was very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Good, convenient hotel. It was a short stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Owen

Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff, superb breakfast, great location
Stayed 1 night in Aug 2025

8/10 Good

Ruben

Stayed 2 nights in Jul 2025

10/10 Excellent

Basuki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern hotel which is situated in the middle of the city. You can get local or western food (KFC) nearby and you can walk to the cable car station going to the mountain
Stayed 1 night in Jun 2025

10/10 Excellent

izumi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are very friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Chen

Travelled with family
Liked: Amenities
It is super close to the cable station which is just across the street. A lot of dining options nearby. Also there is a ChaYanYueSe store very close to the hotel!
Stayed 1 night in May 2025

8/10 Good

yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed thr one night, pretty decent hotel with a OK breakfast. Right next to the canle car for Tiananmen mountain.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Near to restaurants and cable car to the mountain
Stayed 3 nights in May 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

DORIS L

Liked: Staff & service

Not the best Hilton

The reception staff Alice is very helpful and accommodating,very patiently waited while I was having some technical issues issues with the Wise card.Alice was full of empathy and suggest we check in n rest and settle the payment when the system is resolved.upoñ checking out after Alice knowing that we have an early check out ,prepare 2 sets of takeaway breakfast in a bag which is very thoughtful.Apart from her good services,the room was not very impressive and is very run down with sheer curtains full of smell, could have been accumulate from months n smoking though not allowed.Bathroom tape was leaking.breakfast was reasonable but not fantastic as that of a Hilton.the most convenient is the cable car entrance to the Tianmem Gate is just opposite which saves lots of time and the eateries around
Stayed 3 nights in Apr 2025