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Xiao'en Castle Hotel Tianmenshan

Property class: 2

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Photo gallery for Xiao'en Castle Hotel Tianmenshan

A historic building with arched windows and a checkered pavement.
A spacious lobby with a polished marble floor, wooden ceiling beams, and modern pendant lighting.
A modern hotel room with a large bed, a desk, a balcony, and a bathroom with a vanity.
A hotel room with a bed, a bathtub, a television, and a painting on the wall.
A restaurant with long tables set for dining, a bookshelf, and a television screen displaying a game.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Airport Road West Street, Building 1, Yongding District, Zhangjiajie, Hunan, 427000
  • Place, Tujia Folk Customs Park
    ‪2 min drive‬
  • Place, Tianmen Mountain Cable Car
    ‪3 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪4 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪5 min drive‬

Room options

View all photos for City Twin Room, City View

A modern hotel room with a large bed, a desk, and a bathroom with a mirror and sink.

City Twin Room, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room

A hotel room with a large bed, a television, a desk, and a view of the city through large windows.

Luxury Double Room

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

A modern hotel room with a large bed, a desk, a balcony, and a bathroom with a vanity.

Deluxe Double Room, Balcony

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

A hotel room with a bed, a small kitchenette, a round mirror, a ceiling fan, and a TV.

Superior Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Hill view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Xiao'en Castle Hotel Tianmenshan

This hotel features a 24-hour front desk and express check-out. Housekeeping is available on request.
Xiao'en Castle Hotel Tianmenshan offers 49 air-conditioned accommodations with complimentary bottled water and hair dryers. These individually decorated accommodations include desks and dining tables. Televisions come with cable channels and pay movies.

Bathrooms include complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Xiao'en Castle Hotel Tianmenshan, you'll be within walking distance of Tianmen Mountain Cable Car.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include an elevator
  • Just a 2-minute drive from Tujia Folk Customs Park and a few minutes from Tianmen Mountain Cable Car
Xiao'en Castle Hotel Tianmenshan offers its guests room service (during limited hours), express check-out, and an elevator. The front desk is open around the clock.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Xiao'en Castle Hotel Tianmenshan Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to Stay
Stayed 2 nights in Aug 2026