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Zhangjiajie Huatian Hotel

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Photo gallery for Zhangjiajie Huatian Hotel

A spacious lobby with a marble floor, a reception desk, and a seating area with sofas and a coffee table.
A gym with treadmills, a wall-mounted screen displaying text, and a bench.
A modern dining area with wooden tables and chairs, large windows, and a view of the city.
A modern building with curved glass facades and multiple floors.
A spacious hotel lobby with multiple seating areas, a reception desk, and a large television screen.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Huatian Town, Guanliping, Yongding District, Zhangjiajie, 427000
  • Place, Tianmen Mountain Cable Car
    ‪1 min drive‬
  • Place, Tujia Folk Customs Park
    ‪3 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪5 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪6 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Zhangjiajie Huatian Hotel

This hotel features 3 restaurants, a fitness center, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Zhangjiajie Huatian Hotel offers 500 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Zhangjiajie Huatian Hotel, you're just a quick walk from Tianmen Mountain Cable Car. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Steps from Tianmen Mountain Cable Car and a 3-minute drive from Tujia Folk Customs Park
  • Free airport shuttle service
There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi. Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 4639 square feet (431 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). The luxury Zhangjiajie Huatian Hotel also features a fitness center, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Zhangjiajie hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Zhangjiajie Huatian Hotel has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 for adults and CNY 38 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 4,639 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 38 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Zhangjiajie Huatian Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Huatian Hotel
Zhangjiajie Huatian
Zhangjiajie Huatian
Zhangjiajie Huatian Hotel Hotel
Zhangjiajie Huatian Hotel Zhangjiajie
Zhangjiajie Huatian Hotel Hotel Zhangjiajie

Zhangjiajie Huatian Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 96 reviews
Rating 8 - Good. 24 out of 96 reviews
Rating 6 - Okay. 14 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MINOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic and the staff were very helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Phi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly and welcoming staff. We stayed in the family room which was spacious, clean and comfortable for our family. The hotel was also a good base to visit all the main tourist attractions around Zhangjiajie. We enjoyed our stay and would definitely stay here again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Edy

Liked: Cleanliness, staff & service
Breakfast was good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Brekfest for 5*, fresh and good.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious and clean room. Very close to Tianmen Mountain Cable Car
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Clean, accomondating, good location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Easy access to the airport and train station. It is a five minute walk to the Tianmen Mountain ticket office and cableway. The hotel was very nice, clean and comfortable. The breakfast was wonderful. I will stay here again when I return to Zhangjiajie.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

CHIA-CHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People so nice and accept the different opinions
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Cinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tourists. Plenty of amenities and attractions close by. Our only complaint is that this was supposed to have been a smokeless facility but cigarette smoke was very strong in the hallways and lobby. Our room smelled fine though.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities
The hotel has seen better days but it’s confortable and easy access The staff and service is amazing thank you
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

YAOXIONG

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and they allowed early check-in
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

MeiJen

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was great! The location was perfect for food, tourism, and getting to the airport/train station. The staff and their hospitality were incredible. Would recommend!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing!! Hotel location was great!
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room, which stay there again
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Yali

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

carlos francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i would stay there again

Really good location and the rooms are very big, a bit messy the check in but the staff was very helpfull despite the language barrier.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

ISRAT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Right next to Tianmen Mountain. The breakfast buffet was delicious. Highly recommend!
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Lori

Liked: Cleanliness
Good cleaning staff Ran out of food everyday at buffet Poor help with getting a early morning taxi almost missed our train Front desk attendant and security could not get us a taxi so a stranger helped us 😡
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has wrong position on the map at Hotels.com. It appears with two locations. Big confusion when driving taxi.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, pleasant staff and a great location

I stayed for two nights on a solo trip through China and received truly excellent service from Zhu Shuangqin and the team - they truly went above and beyond to help me arrange a trip to a neighbouring town. The hotel was very nice and very well located too. I would recommend staying here if taking a trip to Zhangjiajie.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Bee-Theng

Liked: Cleanliness, staff & service
We, three adults stayed at a family suite. The room is huge. It has two separate toilets and two wash basin. Layout style of the room is not in trend but it managed to give a cosy stay. Location is a plus. Everything is within reachable distance.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Robert

It was fine but older property. Good value
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Poon Chong

Liked: Staff & service
The air con temperature was set at 20C but it became 30C at night. The room was like a sauna even when window was opened to let fresh air in. We have sleless nights.
Stayed 3 nights in Mar 2026