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Crowne Plaza Huailai by IHG

4.0 star property

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Photo gallery for Crowne Plaza Huailai by IHG

Property amenity
Exterior
Exterior
A modern hotel lobby with a central island featuring food and drink stations, a staircase, and large windows.
A spacious lobby with a large sofa, two armchairs, a coffee table, and a dining area with a table set for four.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Grape Avenue, Donghuayuan Town,, Huailai County, Zhangjiakou, Hebei, 075400
  • Place, Kangxi Grassland
    ‪18 min drive‬
  • Place, Badaling Ski Resort
    ‪21 min drive‬
  • Place, Great Wall of China
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Room, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a desk, a chair, a small table, and a window with a mountain view.

Standard Room, 1 King Bed, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a small table, and a window with a mountain view.

Standard Room, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Room

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a chair, a small table, and a window with a mountain view.

Standard Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Balcony

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Single Beds, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Single Beds

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

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The price is €83
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About this property

Crowne Plaza Huailai by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Crowne Plaza Huailai by IHG offers 318 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
During your stay at Crowne Plaza Huailai by IHG, you'll be close to Woniu Mountain. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 15.8 mi (25.4 km) from Great Wall of China and 7.1 mi (11.5 km) from Kangxi Grassland
  • Airport shuttle service available for a fee
Crowne Plaza Huailai by IHG offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. Crowne Plaza Huailai by IHG also features a terrace, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Zhangjiakou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 9:30 AM.
Crowne Plaza Huailai by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CNY 128 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 10 meeting rooms
  • 2,600 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 1100 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Huailai Hotel Zhangjiakou
Crowne Plaza Huailai Hotel
Crowne Plaza Huailai Zhangjiakou
Crowne Plaza Huailai Zhangjia
Crowne Plaza Huailai
Crowne Plaza Huailai by IHG Hotel
Crowne Plaza Huailai an IHG Hotel
Crowne Plaza Huailai by IHG Zhangjiakou
Crowne Plaza Huailai by IHG Hotel Zhangjiakou

Crowne Plaza Huailai by IHG Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert Grove Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
The hotel itself is very nice and clean The staff are very friendly with the exception they really don't speak any English so even the simplest things they don't understand I did pick the property because it said they speak both English and Chinese but they're English is very very limited if at all and then even in all of China when you use a app to translate to Chinese they still can look at you funny and don't really understand it so I'm not sure what the translation does but it's not as accurate as it should be I guess but the rest of the property is at one point was probably very beautiful but they don't really keep it up it's like they just fired their landscaper 3 weeks ago and things are overgrown but it's a beautiful property if it was maintained better but it seems like most of the places I was in in China are the same way where they don't weed or cut grass in certain areas where they should to make it look pretty it's not a deal breaker it's just odd that they don't maintain that better.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

very new hotel, good service, spacious rooms and nice facility. located next to a park and has lots of parking. Very professional hotel staff. recommended for foreigners visiting Badaling Great Walls. only negative is that one of the roads to the hotel can be very congested during rush hour.
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place. I recommend the place for couples

Welcoming staff, in as much as they couldn't speak English that well, they would go the extra mile to make sure you are really satisfied.
Stayed 3 nights in Mar 2019