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Sheraton Grand Zhengzhou Hotel

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Photo gallery for Sheraton Grand Zhengzhou Hotel

Reception
Exterior
2 indoor pools
Lobby lounge
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No.33 Jinshui East Road, Zhengdong New District, Zhengzhou, Henan, 450046
  • Place, Henan Geological Museum
    ‪7 min walk‬
  • Place, Zhengzhou Tennis Centre
    ‪6 min drive‬
  • Place, Henan Provincial Sports Centre Stadium
    ‪18 min drive‬
  • Airport, Zhengzhou (CGO)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Studio Suite, 1 Bedroom

Executive Studio Suite, 1 Bedroom

Executive Studio Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Hilton Zhengzhou
Jinshui District
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 207 reviews
The price is €63
includes taxes & fees
28 Jun - 29 Jun
Hilton Zhengzhou

About this property

Sheraton Grand Zhengzhou Hotel

3 restaurants, 2 indoor pools, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and spa services. Housekeeping is available on request.
Sheraton Grand Zhengzhou Hotel offers 361 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hair dryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
With your stay at Sheraton Grand Zhengzhou Hotel, you're connected to the convention center and just a quick walk from Henan Geological Museum. Features include free WiFi in public areas and free self parking, plus 2 indoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Take a swim in the 2 indoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Henan Geological Museum and 7 minutes from Century Amusement Park
Sheraton Grand Zhengzhou Hotel offers its guests 2 indoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sheraton Grand Zhengzhou Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Zhengzhou hotel.

Feast - This restaurant serves breakfast, lunch, and dinner.
Yue Sichuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yue Cantonese and Seafood - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Feast
  • Yue Cantonese and Seafood
  • Yue Sichuan

Things to do

  • 2 indoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 indoor pools
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (32,292 square foot of space)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Zhengzhou
Sheraton Grand Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel
Sheraton Grand Zhengzhou Hotel Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel Zhengzhou

Sheraton Grand Zhengzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 56 reviews
Rating 8 - Good. 15 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Feng

Nice hotel for a business trip.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury and comfort

The hotel boasts a modern design, an impressive deluxe breakfast buffet, and a convenient location. I would definitely choose to stay here again!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time at this hotel. The service was warm and attentive, the room was comfortable and well-kept, and the location was perfect—just a short walk to great shopping spots. Everything came together to make my stay relaxing and convenient. I’d definitely come back!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Cheuk Lap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旁边就是郑州万象城
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jaehyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
넓고 깨끗한숙소에 멋진 조식까지 다음 정저우에 반드시 돌아옵니다
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I LOVE 투다리

호텔 근처에 한국 식당이 있어서 좋았습니다. (투다리, 큰 길 건너에 있는 건물 4층)
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bel établissement

Hôtel très confortable et propre. Les chambres sont assez spacieuses et bien équipées. La restauration correcte. Personnel très gentil est très attentionné. Petit hic : au niveau de la communication, il faut bien réviser son mandarin car l'anglais semble ne plus être la langue internationale.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間好乾淨，房間還有健身器材，廁所特別大，其他設施在入住的時候關閉了所以沒怎麼體驗到，同行的人唔記得帶身分證，職員也會隨車指路去派出所拿住址證明
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的住宿

房間乾凈 整體感覺舒服
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

HYEYOON

Liked: Staff & service, room comfort

직원들 영어 교육 절실

모든 것이 다 좋았는데 직원들과 영어로 의사 소통이 어려운 점이 아쉽습니다. 프론트 직원들이 번역앱을 당당하게 들이 대는 모습에 당황스럽습니다. 쉐라톤 체인이라면 좀 더 교육이 필요해 보입니다.
Stayed 8 nights in Jul 2019
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Time at Sheraton in Zhengzhou

We really enjoyed our stay there and will book it again in the future.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常舒服的酒店

客房/飯店清潔度:很好 服務品質：服務人員很熱心 飯店設施：行政樓層房間很大，但是備品很普通不像五星級酒店的產品。浴室浴缸沒有泡澡的產品，這個部份要加強。 飯店位置：離機場與車站都不遠，坐車都30-40分鐘能到。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Xichun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and close to the train station

Very friendly staff and easy transportation to the train station. The room is quite comfy and for less than 100 dollars per night is probbaly one of the best hotel deals in zhengzhou.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Convenient for travelling. Would be staying again when next time visiting.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

LU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Sheraton, tutti i servizi e molto ben tenuto. Vicino alla metropolitana
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

MEI FANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
need to improve the speedy while check in process
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

need to improve

the room is too hot, the front desk needs to improve the service level. It is the rush time and the waiting time for check-in and out is too long, and hope that they can improve the management level.
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

HYUNG JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one of best in ZZ

Great facilities, clean areas, nice interior, good location
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Wenchueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再次入住

國際及五星飯店，硬體設施跟服務水平都很棒，真的。
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅から見えるホテルです。

朝食が充実していたのが良かったです。おおむね快適に過ごしましたが、ポットが使いにくかったのが残念でした。
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Mingyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, my experience is vey positive. It is a nice hotel. If the front desk could be more attentive to customers waiting inline. There are two times, people cut into my line, and front desk service person did not say anything about it.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convient to reach any favorite places to visit.

Staffs are kind and response are fast. Clean facilities. Foods are excellent.
Stayed 9 nights in Jun 2017
Verified

6/10 Okay

Chaz_m

Liked: Cleanliness, staff & service
Disliked: Room comfort

No A/C

Was here for one night. The AC did not work and got moved to another room. It didn't work in that room either and tried to stick us with a room fan! After the temperature crept up to 27.5, I called again and they put us on the top floor facing the east side because it was cooler. The bellhop was very nice as was most of the staff. Note that this is a smoking hotel although they said that 2 floors were non-smoking.
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel in Zhengzhou

wonderful business hotel and great location to train station.