ibis Zurich Messe-Airport

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Zürich • 1 Room

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3.9 out of 5

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"You get a good Room for a good price. The check-in was a bit slow and not the warmes welcome. But they had a bit stress. So.. 15' but not a big proble ... " More

By a verified traveller on Tue 09 Nov 2021

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Room, 1 Double Bed (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

€106* Per night/room 19 May - 20 May

Twin Room, 2 Single Beds (New Sleep Easy Concept)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Balcony (New Sleep Comfort Concept)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at ibis Zurich Messe-Airport, you'll be within walking distance of Hallenstadion. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy Regional cuisine while dining at Swiss Bistro
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes bicycles to rent
Just a 2-minute drive from Hallenstadion and 8 minutes from Swiss National Museum
Pets welcome for a fee

ibis Zurich Messe-Airport ratings based on 100 Verified Reviews

Review Summary

3.9 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for ibis Zurich Messe-Airport

4 out of 5

You get a good Room for a good price. The check-in was a bit slow and not the warmes welcome. But they had a bit stress. So.. 15' but not a big problem for me. 24h parking was about 20.-

Posted by Philipp, from Luzern on 9 Nov 2021

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4 out of 5

Second time in a week here and this time Much better. Very good check in and better room.

Posted by a verified traveller on 15 Oct 2019

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3 out of 5

Room very small and sound proofing not great. Now they make you pay for shuttle service Location not great as nothing around. No coffee facilities in room. Stayed here a few years back and it has gone downhill.

Posted by a verified traveller on 11 Oct 2019

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5 out of 5

Posted by a verified traveller on 5 Mar 2019

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Comment from Hotel Management

26 Apr 2019 by Kajee

Dear Guest, Many thanks for your stay with us while you were in Zurich also for taking your time to provide your feedback, which is very much appreciated. I hope to welcome you in the future to our hotel. Have a nice day! Best regards

4 out of 5

Posted by a verified traveller on 1 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Kajee

Dear Guest, Many thanks for staying with us while you were in Zurich and taking your time to rate us with 4 star. Much appreciated! I hope to welcome you again in our Hotel in the future. With best regards

2 out of 5

Very very ordinary.

The room charge was high as compared to the facility. Very ordinary looking room. They didn't even provide the coffee maker in the room which I think is a basic item provided by all decent hotels in this world. No locks in bathroom. The only good thing was that they had airport shuttle.

Posted by Pranshu, from Swindon on 3 Jun 2017

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Comment from Hotel Management

15 Jun 2017 by Fiona

Dear Pranshu Thank you for taking the time to tell us about your experience at the ibis Zurich Messe Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fiona Lombris & Team

5 out of 5

Posted by Mélanie, from Brusino Arsizio on 17 Apr 2024

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Comment from Hotel Management

20 Apr 2024 by Florian Kretzschmar, General Manager

Chère Mélanie,Merci d'avoir pris le temps de rédiger ce commentaire sympathique.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi.Bien à vous,Florian Kretzschmar, General Manager

4 out of 5

Posted by Pascal on 25 Mar 2024

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Comment from Hotel Management

17 Apr 2024 by Florian Kretzschmar, General Manager

Sehr geehrter Pascal herzlichen Dank für Ihre Bewertung.Es freut uns zu lesen, dass Sie Ihre Zeit in unserem Hotel genossen haben und besonders unser Angebot als besonders positiv hervorheben. Wir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns als Gast begrüssen zu dürfen! Mit besten Grüssen,Florian Kretzschmar, General Manager

2 out of 5

Unmotiviertes Personal. Keine freundlichkeit, kein Lächeln und nur das nötigste gesprochen. Eineinziger Herr im Frühstücksdienst war total freundlich, hat zurück gegrüsst und für Sauberkeit und Ordnung gesorgt. Das war für uns das einzige Highlight.

Posted by Desiree on 24 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Maria Tanousi, Front office Manager

Sehr geehrte Desiree, vielen Dank für die Bewertung.Es freut uns sehr zu hören, dass Sie die Freundlichkeit und den engagierten Service unseres Mitarbeiters beim Frühstücksdienst als Highlight Ihres Aufenthalts empfunden haben. Unsere Teams geben täglich ihr Bestes, um für Sauberkeit und Ordnung zu sorgen und unsere Gäste herzlich willkommen zu heißen. Wir bedauern jedoch zutiefst, dass Sie den Service unseres Personals insgesamt als nicht motiviert empfunden haben. Dies steht in starkem Kontrast zu den Erfahrungen vieler unserer Gäste, die das freundliche und zuvorkommende Verhalten unserer Mitarbeiter schätzen. Wir nehmen Ihr Feedback sehr ernst und möchten Ihnen versichern, dass das Wohlbefinden unserer Gäste für uns höchste Priorität hat.Wir hoffen, Sie beim nächsten Mal rundum zufriedenstellen zu können. Mit freundlichen Grüssen,Maria Tanousi, Front office Manager

5 out of 5

voir plus haut

Posted by Françoise on 23 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Maria Tanousi, Front office Manager

Chère Françoise,Merci pour la rédaction de cet aimable commentaire.Nous sommes ravis de lire que la propreté de nos chambres et l'état général de l'hôtel ont répondu à vos attentes à 100%, reflétant notre engagement envers des standards élevés. L'appréciation de notre service est également très gratifiante et témoigne de la dévotion de notre équipe à offrir une expérience mémorable.Au plaisir de vous revoir pour une nouvelle expérience de qualité parmi nous,Maria Tanousi, Front office Manager

About the ibis Zurich Messe-Airport

Location Heidi Abel Weg 5, Zürich, ZH 8050

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis Zurich Messe-Airport. Parking is available for a fee. This 3-star Zürich hotel is smoke free.

252 guestrooms or units
Conference rooms
Deli
Charging station for electric cars
Business centre (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Terrace
Garden
Newspapers in lobby (free)
Television in lobby
ATM
Lift
No smoking on site
Bar or lounge
Dining venue

Family Friendly Amenities

Family property
Free WiFi
Snack bar/deli
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Train station: Duebendorf Station (5.7 km / 3.5 mi)
Metro station: Fernsehstudio Tram Stop (0.5 km / 0.3 mi)
Parking: Self parking available for a surcharge

Room Amenities

Ibis Zurich Messe-Airport offers 252 accommodations with a safe. Plasma televisions come with cable channels. This Zürich hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Plasma television
Cable channels
Housekeeping (daily)
Hairdryer available
Safe
Desk
Climate control
Change of towels (on request)
Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Swiss Bistro – This restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at noon
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.

Pet Policy

Pets: CHF 20.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property is not currently implementing any guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Property does not follow sanitisation practices of any association
Staffed front desk
Children stay free - maximum age 12
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Children stay free
Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

Deposit: CHF 100.00
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CHF 21.00 for adults and from CHF 10.50 for children
Self-parking fee: CHF 25.00 per night (in/out privileges)
Pet fee: CHF 20.00 per pet, per night
Early check-in fee: CHF 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

ibis Hotel Zurich Messe-Airport
ibis Zurich Messe-Airport
Ibis Zurich Messe-Airport Hotel
ibis Messe-Airport Hotel
ibis Messe-Airport
ibis Zurich Messe Airport
Ibis Zurich Messe Zurich
ibis Zurich Messe-Airport Hotel
ibis Zurich Messe-Airport Zürich
ibis Zurich Messe-Airport Hotel Zürich

You should know

Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.